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Client Relationship Manager II

JMARK Business Solutions, Inc. · Springfield, MO, United States · On Site · Active · Rippling ATS

Job facts

FieldValue
CompanyJMARK Business Solutions, Inc.
TitleClient Relationship Manager II
Normalized title-
Department / teamClient Relations
LocationSpringfield, MO, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-13 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from JMARK Business Solutions, Inc..Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Springfield.Open
Department jobsActive postings in Client Relations.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyJMARK Business Solutions, Inc.
Source345f51bc-bd4b-4d5b-a233-2a73f2103b52
ATS providerRippling ATS

Description

company JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a "best" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 140 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large—as well as every employee on an individual level. This dedication to creating a positive environment has been instilled in every leader at any level—including the board of directors—and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. The words "People First" are in our slogan, and everything that happens at JMARK leads back to that phrase. role Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II: Do you speak Geek? Are you willing to be our clients Technology Sherpa? If so, consider joining our dynamic team at JMARK as a Client Relationship Manager (CRM II). Be prepared to play a crucial role in enhancing client experiences while ensuring alignment with our company's objectives using a People first Technology second approach. As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client-facing role requires adeptness in conducting face-to-face interactions with Board and C-level executives, facilitating Quarterly Business Reviews (QBRs), and managing your clients technology lifecycle effectively. Odds are this job is not right for you. But, if you happen to possess the skills and personality traits we are looking for, this may very well be your dream job. Seriously. But before we go further, We have a WARNING: We move very fast. You also must be awesome at working with a kickass team, reliable, have a high level of initiative, and coordinate with other individuals in and out of our company. You need to operate at a high level, enjoy managing interruptions and unplanned disruptions while navigating through the schedule you’ve built for your day, and have impeccable written communication skills so that nothing falls through the cracks. You must be able to track your technical work and the value you’ve produced in a ticketing system along with keeping track of the time spent on each item. All that said, you must be the type of person that thrives in this fast-paced environment. To do that, we need you to be very organized, a clear thinker, and someone who works quickly and communicates well. Duties and Responsibilities: The Right Person: Communicate and address technical needs within client environments to ensure 100% compliance with the JMARK Optimized Solution Stack (JOSS). Collaborate with Solutions Architects and Core Service Teams to design solution architectures aligned with client goals. Prepare and document QBRs, and schedule appointments with C-level contacts for quarterly reviews. Ensure all client objectives are captured during QBRs and translated into actionable items, including service tickets, project escalations, and quote requests. Manage commitments resulting from client interactions, including scheduling follow-up QBRs, managing quote creation, and completing thorough documentation. Assist in managing Agreement Renewal timelines and objectives to retain client base and drive healthy revenue. Cultivate trust-based relationships with clients to enhance JMARK's reputation for exceptional customer service. Maintain professional appearance and be willing to travel throughout the sales territory. Professional Development: Participate in ongoing training and stay updated on industry trends. Develop personal skills to work efficiently both independently and as part of the JMARK team. Practice and integrate the Sandler selling methodology to drive consistent sales outcomes. Skills and Qualifications: Valid driver's license and proof of vehicle insurance. Ability to work independently and as part of a team. Exceptional written and oral communication skills. Strong attention to detail and time management abilities. Self-motivated with a passion for developing people. High levels of self-accountability and enthusiasm for learning. Two or more years of relevant experience preferred, or demonstrable competence in technical and/or client relationship management. Experience supporting clients and vendors with a focus on value creation and retention. Join us at JMARK and become an integral part of our team dedicated to delivering exceptional client service and driving sustainable growth. If you're ready to take your career to the next level, apply now!

Full job record

Job IDfa2a58ea5b2ece8d2e911420f0e0939002bdc06e
Org IDb795096e-6ec2-402d-9bb9-cb32f045755f
Source ID345f51bc-bd4b-4d5b-a233-2a73f2103b52
Board ID345f51bc-bd4b-4d5b-a233-2a73f2103b52
Providerrippling
Provider Job Keyfd409357-9967-4fa0-ae27-7469e7026d2d
TitleClient Relationship Manager II
Normalized Title—
Statusactive
Activeyes
Location TextSpringfield, MO, United States
DepartmentClient Relations
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMO
CitySpringfield
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://ats.rippling.com/jmark-careers/jobs/fd409357-9967-4fa0-ae27-7469e7026d2d
Apply URLhttps://ats.rippling.com/jmark-careers/jobs/fd409357-9967-4fa0-ae27-7469e7026d2d
First Seen At2026-05-29 07:11:26Z
Last Seen At2026-06-06 19:53:32Z
Last Checked At2026-06-06 19:53:32Z
Last Changed At2026-06-06 19:53:32Z
Inactive At—
Source Posted At2026-05-13 16:20:55Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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Native Structured
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Award-winning Managed Service Provider seeking a motivated Client Relationship Manager II:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Do you speak Geek? &nbsp;Are you willing to be our clients Technology Sherpa? &nbsp;If so, consider joining our dynamic team at JMARK as a Client Relationship Manager (CRM II). &nbsp;Be prepared to play a crucial role in enhancing client experiences while ensuring alignment with our company's objectives using a People first Technology second approach.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client-facing role requires adeptness in conducting face-to-face interactions with Board and C-level executives, facilitating Quarterly Business Reviews (QBRs), and managing your clients technology lifecycle effectively.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Odds are this job is not right for you. But, if you happen to possess the skills and personality traits we are looking for, this may very well be your dream job. Seriously.&nbsp; &nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">But before we go further, We have a WARNING: We move very fast.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">You also must be awesome at working with a kickass team, reliable, have a high level of initiative, and coordinate with other individuals in and out of our company. &nbsp;You need to operate at a high level, enjoy managing interruptions and unplanned disruptions while navigating through the schedule you’ve built for your day, and have impeccable written communication skills so that nothing falls through the cracks. &nbsp;You must be able to track your technical work and the value you’ve produced in a ticketing system along with keeping track of the time spent on each item. &nbsp;All that said, you must be the type of person that thrives in this fast-paced environment. &nbsp;To do that, we need you to be very organized, a clear thinker, and someone who works quickly and communicates well. &nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Duties and Responsibilities:</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Right Person:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Communicate and address technical needs within client environments to ensure 100% compliance with the JMARK Optimized Solution Stack (JOSS).</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Collaborate with Solutions Architects and Core Service Teams to design solution architectures aligned with client goals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Prepare and document QBRs, and schedule appointments with C-level contacts for quarterly reviews.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure all client objectives are captured during QBRs and translated into actionable items, including service tickets, project escalations, and quote requests.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Manage commitments resulting from client interactions, including scheduling follow-up QBRs, managing quote creation, and completing thorough documentation.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Assist in managing Agreement Renewal timelines and objectives to retain client base and drive healthy revenue.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Cultivate trust-based relationships with clients to enhance JMARK's reputation for exceptional customer service.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain professional appearance and be willing to travel throughout the sales territory.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Professional Development:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Participate in ongoing training and stay updated on industry trends.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Develop personal skills to work efficiently both independently and as part of the JMARK team.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Practice and integrate the Sandler selling methodology to drive consistent sales outcomes.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Skills and Qualifications:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Valid driver's license and proof of vehicle insurance.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability to work independently and as part of a team.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Exceptional written and oral communication skills.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Strong attention to detail and time management abilities.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Self-motivated with a passion for developing people.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">High levels of self-accountability and enthusiasm for learning.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Two or more years of relevant experience preferred, or demonstrable competence in technical and/or client relationship management.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Experience supporting clients and vendors with a focus on value creation and retention.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Join us at JMARK and become an integral part of our team dedicated to delivering exceptional client service and driving sustainable growth. If you're ready to take your career to the next level, apply now!</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The reason JMARK is a \"best\" place to work can be summed up in one word: culture. Nurturing a respectful, supportive, dynamic, spirited culture among the more than 140 individuals that make up JMARK is a point of passion for CEO Thomas Douglas. It matters so much to him that every decision made regarding JMARK is run through the filter of how it will impact the culture at large—as well as every employee on an individual level.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This dedication to creating a positive environment has been instilled in every leader at any level—including the board of directors—and passed down to every employee in the company. From the first moment one walks in the door at JMARK, it is clear that this is a true family made up of teammates who care for one another, cheer each other on, and thrive on coming together to achieve greater things together than could ever be done alone. In fact, this feeling of fellowship is so strong that it transcends the distances between teammates working from home or in different locations. &nbsp;The words \"People First\" are in our slogan, and everything that happens at JMARK leads back to that phrase.</span></p>"
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GET https://api.bluedoor.sh/job-postings/v1/jobs/fa2a58ea5b2ece8d2e911420f0e0939002bdc06e?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/b795096e-6ec2-402d-9bb9-cb32f045755fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/345f51bc-bd4b-4d5b-a233-2a73f2103b52JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/fa2a58ea5b2ece8d2e911420f0e0939002bdc06e/eventsJSON

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