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HomeCompanies447f2bd0 2d4d 4f2a 9bae 3f5453ebc910 19000101 000001Member Services Representative-Smith River-Closes 6/22/2026

Member Services Representative-Smith River-Closes 6/22/2026

447f2bd0 2d4d 4f2a 9bae 3f5453ebc910 19000101 000001 · Smith River, CA, US, Smith River, CA · Active · $44,096–$56,576 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company447f2bd0 2d4d 4f2a 9bae 3f5453ebc910 19000101 000001
TitleMember Services Representative-Smith River-Closes 6/22/2026
Normalized title-
Department / team-
LocationSmith River, CA, United States
Work model-
Employment type-
Salary$44,096–$56,576 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-08 / 2026-06-09
Changed / last seen2026-06-22 / 2026-06-22

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PageWhat it containsOpen
Company jobsActive postings from 447f2bd0 2d4d 4f2a 9bae 3f5453ebc910 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Smith River.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company447f2bd0 2d4d 4f2a 9bae 3f5453ebc910 19000101 000001
Sourcee61ef200-ce74-4539-ac7b-d4db34c86787
ATS providerADP Workforce Now Recruiting

Description

Member Services Representative -Crescent City - Closes 6/22/2026 Excellent Benefits! SUMMARY: This position shall be responsible for the registration process and for assisting United Indian Health Services (UIHS) clients with eligibility and application into various health benefit programs. This position will also be responsible for initiating, tracking, processing and reporting the status of all benefit applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reports to the Member Services Specialist or Member Services Manager for daily oversight and general processes. Greet all clients and visitors in a warm friendly manner. Demonstrate excellent customer service skills. Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner. Register new clients verifying the client meets all eligibility requirements and provides necessary documentation. Scan all registration materials into the practice management system. Check-in clients at the point of care. Verify/update all client demographic information at each visit including but not limited to eligibility for services. Verify insurance for clients with upcoming appointments at least the day before. Identify and assist any uninsured or underinsured clients who may be eligible for other health benefit programs. Collect fees and co-payments from non-Indian clients prior to directing them to their appointment. Post and reconcile payments in practice management system. Send payments with reconciliation report to finance daily. Keep cash box secure at all times. Process intake forms within five (5) working days of receiving. Demonstrates knowledge of available health benefit programs. Meets one-on-one with clients to provide information on available health benefit programs and assess client eligibility parameters. Facilitate the coordination of client’s health information with the facility and with their insurance companies and other payers. Coordinates and utilizes an effective system of communication throughout UIHS, with caregivers, and external insurance agencies to complete application process for clients. Establish and maintain constructive working relationships. Tracks and prepares reports on the number of applications processed as well as number of incomplete applications pending additional information monthly and submit to the Member Services Specialist. . Provides timely follow-up on the approval or denial of client applications. Assists clients with clinic initiatives including Patient Portal sign up, distributing election forms, client experience surveys, etc. Participates in quality improvement activities as assigned. Prioritizes entry of family intakes for clients needing Purchased/Referred Care services. Note all significant client interactions in their electronic health file Maintain appropriate files and documents. Attend organizational committee meetings and other meetings as assigned. Maintain professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards. Attends seminars or training sessions appropriate for maintaining up-to-date knowledge. Answers telephone in a courteous and efficient manner. Gives information to callers or routes calls to appropriate person or section. Operates various office equipment including a photocopier, calculator, fax machine, computer, printer, and any other office equipment to perform tasks as needed. Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year. Must be willing to work with American Indian/Alaska Native people and demonstrate cultural awareness and humility Must be willing to deliver services in a culturally responsive manner. Adheres to accreditation and compliance standards/guideline Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All individuals must demonstrate a commitment to the provision of culturally sensitive counseling services to American Indians. EDUCATION/EXPERIENCE: Educational degrees must be from a US Department of Education accredited school Level I High School diploma, GED or equivalent. 1 year of clerical office or related experience that indicates the ability to learn the skills necessary to perform the duties of the position. Be willing to assist clients with enrollment or application into multiple programs including but not limited to: Presumptive Eligibility, Family Pact, CHDP and/or Angel fund assistance. Track and follow up all enrollment applications processed. Begin the process to become a certified application counselor. Ability to work independently and as part of a team. Customer service experience preferred. Level II Must meet or exceed all level I criteria and have 1-3 years’ experience working with health benefit plans, enrollment processes or other related areas. Knowledge of available health benefit plans and have the ability to perform the duties of the position. Ability to enroll clients in multiple programs: Covered CA (Affordable Care Act), Medi-Cal, Presumptive Eligibility, Medicare Part D, Family Pact, CHDP, Angel Fund, pharmacy assistance programs, or any other health benefit program. Must be certified and maintain certification to assist clients with enrollment and re-enrollment activities for all health benefit programs (i.e. certified application counselor). Experience in a health care setting preferred. Level III Must meet or exceed all level I & II criteria and have 3 or more years of related experience and/or training working with health benefit plans and/or enrollment processes and have the ability to perform all the duties of the position.. Able to assist with training level I staff on all available health benefit programs and documentation requirements. Assist with documenting standard operating procedures as necessary. Experience in a health care setting preferred. COMPUTER OPERATIONS: Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Full job record

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Org ID3e3a1a1e-53f7-4a0e-90ad-4236a884b796
Source IDe61ef200-ce74-4539-ac7b-d4db34c86787
Board IDe61ef200-ce74-4539-ac7b-d4db34c86787
Provideradp_workforcenow
Provider Job Key602200
TitleMember Services Representative-Smith River-Closes 6/22/2026
Normalized Title
Statusactive
Activeyes
Location TextSmith River, CA, US, Smith River, CA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CitySmith River
Salary Raw44096.00 To 56576.00 (USD) Annually
Salary Min44,096
Salary Max56,576
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=447f2bd0-2d4d-4f2a-9bae-3f5453ebc910&ccId=19000101_000001&lang=en_US&type=JS&jobId=602200&jwId=9200763447805_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=447f2bd0-2d4d-4f2a-9bae-3f5453ebc910&ccId=19000101_000001&lang=en_US&type=JS&jobId=602200&jwId=9200763447805_1
First Seen At2026-06-09 13:39:52Z
Last Seen At2026-06-22 14:07:16Z
Last Checked At2026-06-22 14:07:16Z
Last Changed At2026-06-22 14:07:16Z
Inactive At
Source Posted At2026-06-08 23:53:00Z
Source Updated At
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Event Fields
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;color:black;'><strong><span style=\"font-size: 18px;\">Member Services Representative -Crescent City - Closes 6/22/2026</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;color:black;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;color:black;'><strong><span style=\"font-size: 16px;\">Excellent Benefits!</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;color:black;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.05pt;' data-pasted=\"true\"><strong><em>&nbsp;</em></strong></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:9.0pt;font-size:13px;font-family:\"Arial\",sans-serif;text-indent:3.0pt;'>SUMMARY:</h1><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:9.0pt;'><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>This position shall be responsible for the registration process and for assisting United Indian Health Services (UIHS) clients with eligibility and application into various health benefit programs. This position will also be responsible for initiating, tracking, processing and reporting the status of all benefit applications.&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;'><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:11.05pt;text-indent:.9pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>ESSENTIAL DUTIES AND RESPONSIBILITIES: </span></strong><strong>&nbsp;</strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Reports to the Member Services Specialist or Member Services Manager for daily oversight and general processes.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Greet all clients and visitors in a warm friendly manner.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Demonstrate excellent customer service skills.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Register new clients verifying the client meets all eligibility requirements and provides necessary documentation.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Scan all registration materials into the practice management system.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Check-in clients at the point of care. Verify/update all client demographic information at each visit including but not limited to eligibility for services.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Verify insurance for clients with upcoming appointments at least the day before.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Identify and assist any uninsured or underinsured clients who may be eligible for other health benefit programs.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Collect fees and co-payments from non-Indian clients prior to directing them to their appointment.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Post and reconcile payments in practice management system. Send payments with reconciliation report to finance daily. Keep cash box secure at all times.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Process intake forms within five (5) working days of receiving.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Demonstrates knowledge of available health benefit programs.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Meets one-on-one with clients to provide information on available health benefit programs and assess client eligibility parameters. Facilitate the coordination of client&rsquo;s health information with the facility and with their insurance companies and other payers.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Coordinates and utilizes an effective system of communication throughout UIHS, with caregivers, and external insurance agencies to complete application process for clients.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Establish and maintain constructive working relationships.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Tracks and prepares reports on the number of applications processed as well as number of incomplete applications pending additional information monthly and submit to the Member Services Specialist. .&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Provides timely follow-up on the approval or denial of client applications.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Assists clients with clinic initiatives including Patient Portal sign up, distributing election forms, client experience surveys, etc.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Participates in quality improvement activities as assigned.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Prioritizes entry of family intakes for clients needing Purchased/Referred Care services.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Note all significant client interactions in their electronic health file</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Maintain appropriate files and documents.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Attend organizational committee meetings and other meetings as assigned.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Maintain professional, organized, and clean working environment by following organizational policies, guidelines, and safety standards.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Attends seminars or training sessions appropriate for maintaining up-to-date knowledge.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Answers telephone in a courteous and efficient manner. Gives information to callers or routes calls to appropriate person or section.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Operates various office equipment including a photocopier, calculator, fax machine, computer, printer, and any other office equipment to perform tasks as needed.</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Must be willing to learn more about the American Indian culture and attend at least one Cultural Presentation/Training per year.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Must be willing to work with American Indian/Alaska Native people and demonstrate cultural awareness and humility&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Must be willing to deliver services in a culturally responsive manner.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Adheres to accreditation and compliance standards/guideline</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Other duties may be assigned.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.1pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:11.0pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>SUPERVISORY</span></strong><strong>&nbsp;</strong><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>RESPONSIBILITIES: </span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;color:black;'>This position has no supervisory responsibilities.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:9.0pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>QUALIFICATIONS: </span></strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All individuals must demonstrate a commitment to the provision of culturally sensitive counseling services to American Indians.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:5.95pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>EDUCATION/EXPERIENCE: <em>Educational degrees must be from a US Department of Education accredited school</em></span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:5.95pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>&nbsp;Level I</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>High School diploma, GED or equivalent.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>1</span><em>&nbsp;</em><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>year of clerical office or related experience that indicates the ability to learn the skills necessary to perform the duties of the position.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Be willing to assist clients with enrollment or application into multiple programs including but not limited to: Presumptive Eligibility, Family Pact, CHDP and/or Angel fund assistance.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Track and follow up all enrollment applications processed.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Begin the process to become a certified application counselor.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Ability to work independently and as part of a team.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Customer service experience preferred.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:.25in;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Level II</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Must meet or exceed all level I criteria and have<em>&nbsp;</em>1-3<em>&nbsp;</em>years&rsquo; experience working with health benefit plans, enrollment processes or other related areas.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Knowledge of available health benefit plans and have the ability to perform the duties of the position.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Ability to enroll clients in multiple programs: Covered CA (Affordable Care Act), Medi-Cal, Presumptive Eligibility, Medicare Part D, Family Pact, CHDP, Angel Fund, pharmacy assistance programs, or any other health benefit program.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Must be certified and maintain certification to assist clients with enrollment and re-enrollment activities for all health benefit programs (i.e. certified application counselor).&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Experience in a health care setting preferred.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;text-indent:.25in;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Level III</span></strong></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Must meet or exceed all level I &amp; II criteria and have 3 or more years of related experience and/or training working with health benefit plans and/or enrollment processes and have the ability to perform all the duties of the position..&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Able to assist with training level I staff on all available health benefit programs and documentation requirements.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Assist with documenting standard operating procedures as necessary.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Experience in a health care setting preferred.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><em>&nbsp;</em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.25pt;'><strong><em>&nbsp;</em></strong></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:5.95pt;font-size:13px;font-family:\"Arial\",sans-serif;'>COMPUTER OPERATIONS:</h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-family:\"Arial\",sans-serif;font-size:13px;'>Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.&nbsp;</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.45pt;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:5.95pt;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>LANGUAGE SKILLS:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Ability to write routine reports and correspondence.&nbsp;</span></li><li style=\"margin:0in;font-size:15px;font-family: initial;\"><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Ability to speak effectively before groups of customers or employees of organization.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.45pt;'><strong>&nbsp;</strong></p></div></div></div></div></div>\n",
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