C&I Program Implementation & Quality Lead (Secondment)

{
  "content_hash": "6bc6da49d4281286d5d26d6c5d757dda9d45c98602f3268a5fd1525cfcc28eb6",
  "source_hash": "7cd58e6006e33883561bab34cac1680e08d1474fd454a9c125d18f43d0b01b30",
  "last_changed_at": "2026-05-30T05:42:45.171Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": null,
    "city": null,
    "region": null,
    "country": null,
    "is_remote": false,
    "confidence": null
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:27:16.685Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": null,
      "city": null,
      "region": null,
      "country": null,
      "is_remote": false,
      "confidence": null
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "94",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18871",
    "locationType": "1",
    "jobOpeningName": "C&I Program Implementation & Quality Lead (Secondment)",
    "departmentLabel": "Curriculum & Instruction",
    "employmentStatusLabel": "Part-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-04-17",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-weight: bold\">Secondment Objectives: </span></p>\n<p>The secondee will support Kenya and Ghana in strengthening instructional quality, program delivery consistency, and adoption of priority programs.<br></p>\n<p><br></p>\n<p>The role will focus on supporting effective execution of core programs in the regions (including AI pilots, DM v4 adoption, and TSP-supported programs), while reinforcing instructional coaching, TORSH data use, and facilitating L&amp;T Stepbacks.<br></p>\n<p><br></p>\n<p>This role will require a mix of hands-on coordination, advisory support, and capability building, ensuring that country teams are set up with clear processes, aligned stakeholders, and practical systems to sustain quality delivery.</p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><em>This is a part-time 6-month secondment opportunity, ideally starting at the end of April and running through the end of October.</em></span></p>\n<p> </p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Key Accountabilities and Responsibilities: </span></p>\n<p> </p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">1) Program Implementation &amp; CoLT Practices (Kenya &amp; Ghana)</span></span><br><span style=\"font-size: 12pt\">Support consistent, high-quality program delivery across active cohorts in both countries by reinforcing instructional practices, coaching routines, and creating structured learning loops.</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide hands-on support to C&amp;I leads and ICs during active delivery, addressing instructional quality gaps through problem solving, structured feedback, and follow-up</span></li>\n<li><span style=\"font-size: 12pt\">Maintain weekly coaching cadence with Kenya C&amp;I team; weekly cadence with Ghana</span></li>\n<li><span style=\"font-size: 12pt\">Lead quarterly L&amp;T Stepbacks for all consolidated programs (target: end of Q2 for both countries), incorporating TORSH data and dashboard insights</span></li>\n<li><span style=\"font-size: 12pt\">Lead end-of-program stepbacks for pilots and TSP-delivered programs upon completion</span></li>\n<li><span style=\"font-size: 12pt\">Strengthen IC capacity to access, interpret, and apply updated TORSH reports (revised Q4 2025) for coaching and quality assurance</span></li>\n<li><span style=\"font-size: 12pt\">Ensure data from TORSH cycles, stepbacks, and observations is documented and translated into concrete follow-up actions by the local C&amp;I team</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">2) Rollout of Category 1 &amp; 2 Programs (Kenya &amp; Ghana)</span></span><br></p>\n<p><span style=\"font-size: 12pt\">Support launch readiness and early implementation of priority programs - including AI pilots and DM v4 - across both countries, ensuring stakeholder alignment and clear documentation throughout. Monitor the pipeline of potential programs across the two countries and liaise with the Product Team to support adoption conversations.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><em><span style=\"font-weight: bold\">DM v4 Adoption</span></em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Coordinate and schedule TTT and CBA upskilling/refresh for DM instructors and C&amp;I team members ahead of each country launch (April)</span></li>\n<li><span style=\"font-size: 12pt\">Track readiness actions, owners, and dependencies; surface risks early (April-May)</span></li>\n<li><span style=\"font-size: 12pt\">Support alignment with Product team on mid and end-of-program curriculum revisions and focus groups as needed</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate key meetings and follow-ups during early delivery</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">AI Pilots (DCS Role-Play Coach)</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Support pilot planning and implementation in coordination with the online team (April)</span></li>\n<li><span style=\"font-size: 12pt\">Confirm treatment and control group setup (April-May)</span></li>\n<li><span style=\"font-size: 12pt\">Document progress, decisions, and learnings to support end-of-pilot synthesis and scale recommendations (April-July)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">3) Special Projects (Ghana-focused)</span></span><br></p>\n<p><span style=\"font-size: 12pt\">Provide focused, time-bound support on Ghana's priority non-BAU initiatives, including TSP model setup, key experiments, and preparation for program expansion.</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Advise on and support TSP C&amp;I delivery model setup, covering instructor selection (April), onboarding (May), and structured coaching support during delivery (June–September) across 1 DM and 2 DCS cohorts</span></li>\n<li><span style=\"font-size: 12pt\">Support design, implementation, and learning synthesis of the DA Upskilling experiment, including stakeholder alignment and data collection throughout (April–September, launch June 14)</span></li>\n<li><span style=\"font-size: 12pt\">Support C&amp;I inputs and PDC preparation for new Tech Cat 1 profession adoption ahead of Q4 2026 decision (June–Sept)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">4) Cross-functional Coordination &amp; Reporting</span></span><br></p>\n<p><span style=\"font-size: 12pt\">Maintain alignment, visibility, and documentation across teams and workstreams throughout the secondment.</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Participate in key coordination forums: monthly ASL check-ins, monthly SAMEA functional check-ins, monthly Ghana working group, and quarterly Ghana WoW retrospectives</span><br></li>\n<li><span style=\"font-size: 12pt\">Maintain and update key trackers on a regular cadence: ASL Updates (bi-weekly), AI Tracker (monthly), Pipeline &amp; Live Programs (quarterly)</span></li>\n<li><span style=\"font-size: 12pt\">Ensure progress, risks, and key decisions are documented and visible to relevant stakeholders across C&amp;I, Product, AI, Ops, and regional teams</span></li>\n<li><span style=\"font-size: 12pt\">Support monthly Communities of Practice and AI capability sessions, contributing C&amp;I insights and emerging practices across affiliates</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">Working Relationships:  </span><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Internal:<br></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Regional leadership: SAMEA / GenDirect leadership (Patrick, Shalini) </span></li>\n<li><span style=\"font-size: 12pt\">Country teams: C&amp;I, ICs, Operations (Kenya &amp; Ghana) </span></li>\n<li><span style=\"font-size: 12pt\">Internal C&amp;I teams: Product &amp; Online teams </span></li>\n<li><span style=\"font-size: 12pt\">Global stakeholders: ASLs, PDS, cross-functional teams</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">External:<br></span></p>\n<ul>\n<li>Support country teams and speak to external funders/partners as needed</li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Metrics:</span> </p>\n<ul>\n<li><span style=\"font-size: 12pt\">AI pilots coordinated and tracked in both countries: treatment and control groups confirmed, data collection tools deployed, and findings synthesized by end of pilot </span></li>\n<li><span style=\"font-size: 12pt\">DM v4 launch readiness achieved in both countries: TTT and CBA refresh completed ahead of launch, with instructors and C&amp;I teams aligned on delivery expectations </span></li>\n<li><span style=\"font-size: 12pt\">Quarterly L&amp;T Stepbacks delivered in both countries by end of Q2, incorporating updated TORSH reports, with clear insights and follow-up actions documented </span></li>\n<li><span style=\"font-size: 12pt\">TORSH data collection and reporting functioning consistently across both countries, with ICs demonstrably able to access and apply updated reports for coaching </span></li>\n<li><span style=\"font-size: 12pt\">TSP C&amp;I delivery model operationalized in Ghana: instructor selection complete by May, onboarding delivered before DM launch (April 25) and DCS launch (July 3), coaching cadence established and running </span></li>\n<li><span style=\"font-size: 12pt\">DA Upskilling experiment implemented on schedule (launch June 14) with data collection in place and learning synthesis completed by end of August </span></li>\n<li><span style=\"font-size: 12pt\">Week 0 experiment data collected and tracked across DCS 11, DM 4, and DCS 12 cohorts by end of June </span></li>\n<li><span style=\"font-size: 12pt\">PDC preparation supported with clear C&amp;I inputs ready ahead of August–September PDC process </span></li>\n<li><span style=\"font-size: 12pt\">All trackers maintained on schedule: ASL Updates bi-weekly, AI Tracker monthly, Pipeline quarterly </span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Attributes (e.g., qualifications, knowledge, skills, experience):</span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><em>Required Experience and Skills:</em></span></p>\n<ul>\n<li>At least 4 hours of overlap with the Ghana (GMT) and Kenya (EAT/UTC+3) working hours</li>\n<li>5+ years experience with instructor training and professional development, with an emphasis on adult learning.</li>\n<li>Experience in program delivery, instructional quality and coaching</li>\n<li>Strong stakeholder management and cross-functional coordination</li>\n<li>Ability to balance advisory and execution roles in ambiguous environments</li>\n<li>Strong systems thinking and ability to operationalize processes</li>\n<li>Clear, structured communication and documentation skills</li>\n<li>Experience with TORSH or instructional observation systems</li>\n<li>Familiarity with TSP / partner delivery models</li>\n<li>Mastery of adult learning principles and experience designing instructional materials for adult learners (&gt;18 years of age).</li>\n<li>Strong project management skills, managing many stakeholders and workflows on a tight timeline.</li>\n<li>Superb stakeholder management skills, ideally with global actors with diverse needs</li>\n<li>Success building and managing collaborative relationships.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\"><em>Preferred Experience:</em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Experience working across multiple countries or regions </span></li>\n<li><span style=\"font-size: 12pt\">Comfort working across both strategic and operational scopes </span></li>\n<li><span style=\"font-size: 12pt\">Experience with the curriculum development process and the key stages of taking a curriculum product to market </span></li>\n</ul>\n<p><br></p>",
    "compensation": null,
    "departmentId": "18871",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "C&I Program Implementation & Quality Lead (Secondment)",
    "departmentLabel": "Curriculum & Instruction",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://generation.bamboohr.com/careers/94",
    "employmentStatusLabel": "Part-Time"
  }
}