Customer Service Representative TGUS (On-site)

{
  "content_hash": "68e3300b87b0736256cf1cd734480e3c5b8d75485f2322ed5e19c91e91cbdc56",
  "source_hash": "d16971c3c9598d5af09ebfe2b5d5f63f04db790cc92008410a33255ffbf38631",
  "last_changed_at": "2026-05-30T05:48:30.267Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Tegucigalpa, Francisco Morazán, 11101, Honduras",
    "city": "Tegucigalpa",
    "region": "Francisco Morazán",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T08:51:51.068Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Tegucigalpa, Francisco Morazán, 11101, Honduras",
      "city": "Tegucigalpa",
      "region": "Francisco Morazán",
      "country": null,
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "39",
    "isRemote": null,
    "location": {
      "city": "Tegucigalpa",
      "state": "Francisco Morazán"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18625",
    "locationType": "0",
    "jobOpeningName": "Customer Service Representative TGUS (On-site)",
    "departmentLabel": "Reclutamiento",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Tegucigalpa",
      "state": "Francisco Morazán",
      "postalCode": "11101",
      "addressCountry": "Honduras"
    },
    "datePosted": "2022-06-08",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p> </p>\r\n<p><span style=\"font-size: 16px;\">The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.</span></p>\r\n<p><span style=\"font-size: 16px;\"> </span></p>\r\n<p><span style=\"font-weight: bold;\"><span style=\"font-size: 18px;\">Responsibilities</span></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Prepare accurate work including appropriately notating accounts as required.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Participate in activities designed to improve customer satisfaction and business performance.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Track, document and retrieve information in call tracking database.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff.</span></li>\r\n</ul>\r\n<p><span style=\"font-size: 16px;\"> </span></p>\r\n<p><span style=\"font-weight: bold;\"><span style=\"font-size: 18px;\">Benefits</span></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Flexible schedules</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">2 days off </span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Meal subsidy</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Free transportation</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Discounts and memberships</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Awesome bonuses</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Career growth opportunities </span></li>\r\n</ul>\r\n<p><span style=\"font-size: 16px;\"> </span></p>\r\n<p><span style=\"font-size: 16px;\"> </span></p>\r\n<p><span style=\"font-weight: bold;\"><span style=\"font-size: 18px;\">Requirements </span></span></p>\r\n<ul>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">High School Diploma.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">High Level of English (85% or more).</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">New Honduran ID.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Strong computer navigation skills and PC Knowledge.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Ability to effectively communicate, both written and verbally.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Tolerance for repetitive work in a fast-paced, high production work environment.</span></li>\r\n<li><span style=\"font-size: 16px;\"> </span><span style=\"font-size: 16px;\">Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner.</span></li>\r\n</ul>",
    "compensation": null,
    "departmentId": "18625",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representative TGUS (On-site)",
    "departmentLabel": "Reclutamiento",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://gk.bamboohr.com/careers/39",
    "employmentStatusLabel": "Full-Time"
  }
}