PROGRAM MANAGER - SSVF KALISPELL

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    "description": "<p style=\"text-align:center;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Program Manager of Supportive Services for Veteran Families</span></span></strong></span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\">Classification: </span></strong><span style=\"font-family:Garamond, serif;\">Exempt</span><br />\n<strong><span style=\"font-family:Garamond, serif;\">Reports to: </span></strong><span style=\"font-family:Garamond, serif;\">Director of Veteran Services</span><br />\n<strong><span style=\"font-family:Garamond, serif;\">Date: </span></strong><span style=\"font-family:Garamond, serif;\">July 2025</span></span></p>\n<p> </p>\n<p style=\"text-align:center;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:'Adobe Garamond Pro', serif;\"><span style=\"color:#000000;\">Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence.</span></span></em></strong> </span></p>\n<p style=\"text-align:center;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><em><span style=\"font-family:'Adobe Garamond Pro', serif;\">At VOA we are committed to providing opportunities that help staff grow and enhance their skill sets.</span></em></strong><strong><em> </em></strong><strong><em><span style=\"font-family:'Adobe Garamond Pro', serif;\"> As part of this commitment, we invest in on-the-job training to prepare employees for their new positions and offer professional development opportunities, coaching, and career pathways to promote our culture of helping staff advance their careers throughout the organization.</span></em></strong></span></p>\n<p style=\"text-align:center;\"><span style=\"font-family:Calibri, sans-serif;\">­­­­­­­­­­­­­­­­­<span style=\"font-family:Garamond, serif;\">­JOB DESCRIPTION</span></span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">_____________________________________________________________________________</span></span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\">Summary/Objective </span></strong></span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">The Program Manager for Supportive Services for Veteran Families (SSVF) provides program oversight for their respective state location.  This includes staff performance management, budgetary management, accreditation compliance, programmatic compliance and performance.</span></span></span></p>\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Essential Functions</span></span></strong></span></p>\n<ul>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Provide direct supervision and oversight of the Supportive Services for Veteran Families (SSVF) program to ensure program compliance</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Oversee essential SSVF funding grant requirements including but not limited to: eligible enrollments, ensuring adequate grant-required admissions, and supervising appropriate temporary financial assistance spending</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Provide direct supervision of SSVF teammates, providing program guidance and team performance management</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Regularly communicate with the Director of Veteran Services and support individualized goals of communities served. Participate and lead local meetings and collaborative efforts to reach goals.</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Implement policy or accreditation standards to ensure organizational compliance </span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Ensures SSVF staff complete all required training per program requirements</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Provide leadership and management of program quality assurance strategies</span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Review and approval of documentation needed for grant compliance </span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Competencies</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Effective communicator, both oral and written</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Solutions and servant-based leadership</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Ethical practice</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Relationship management</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Crisis Management</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values </span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Supervisory Responsibility</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">This position provides regional location-based supervision of SSVF staff in the assigned area. </span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Work Environment</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones</span></span><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">.</span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Physical Demands</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.</span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary. </span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Position Type/Expected Hours of Work</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m.  Occasional evening and weekend work may be required as job duties demand.</span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Travel</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Regular travel required. Travel will include both day and overnight trips as necessary for essential program oversight. </span></span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Required Education, Experience or Eligibility Qualifications</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">A bachelor's degree in social services or 3-5 years of experience in a closely related field.</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Familiar with veteran services and primarily SSVF or human service program delivery. </span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Preferred Education and Experience</span></span></strong></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Master’s degree in human services or related field</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Two years of program management in the non-profit sector</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Five years of experience in the non-profit sector</span></span></span></li>\n\t<li><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Military/Veteran experience</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">EEO Statement </span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\">Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics.  Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475.</span></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Other Duties</span></span></strong></span></p>\n\n<p><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Garamond, serif;\"><span style=\"color:#333333;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</span></span></span></p>",
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