Sr Engineer, Network - IT Infrastructure - Full Time (Sayre)

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    "ExternalDescriptionStr": "<p><span style=\"color:navy;font-size:11pt\"><i><strong>Summary:</strong></i></span></p><p><span style=\"color:black;font-size:11pt\"><i>The Senior Engineer, Network is responsible for the implementation and support of network infrastructure, including LAN, WAN, WLAN and SDWAN to support critical healthcare operations across The Guthrie Clinic (TGC). This role ensures high availability and performance for clinical systems, patient care services, and administrative functions across the hospital network. The Sr. Engineer collaborates with IT teams, vendors, and hospital stakeholders to align network solutions with organizational goals and regulatory requirements. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.</i></span><span style=\"color:black;font-family:, 'seriffont-size'\"> </span></p><p><span style=\"color:black;font-size:11pt\"><i> </i></span></p><p><span style=\"color:navy;font-size:11pt\"><i><strong>Experience:</strong></i></span></p><ol><li><span style=\"color:black;font-size:11pt\"><i>Preferred five to seven (5 to 7) years of experience in implementing and managing complex network infrastructure in an enterprise environment; healthcare experience preferred.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.</i></span><span style=\"color:black;font-family:, 'seriffont-size'\"> </span></li><li><span style=\"color:black;font-size:11pt\"><i>Experience in network protocols (e.g., TCP/IP, BGP, OSPF, MPLS) and technologies (e.g., Cisco, Extreme, Palo Alto).</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Proficiency in network security tools (e.g., firewalls, IDS/IPS, NAC).</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Experience with software-defined networking (SDN) and cloud-based network solutions (e.g., AWS, Azure).</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Knowledge of Azure networking services (e.g., MS Azure VNET, ExpressRoute, vWAN, etc.)</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Proficient with monitoring and logging tools for access management and troubleshooting using such tools as Syslog, ACS, Netflow, Solarwinds and protocol analyzers.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Knowledge of network security and encryption standards.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Advanced troubleshooting skills.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Ability to work with network security devices such as Palo Alto, Cisco ASA.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Experience with ITSM functionalities such as change control, CMDB and ticketing systems.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.</i></span></li><li><span style=\"color:black;font-size:11pt\"><i>Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations. </i></span></li></ol><ul><li><span style=\"color:black;font-size:11pt\"><i>Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.</i></span></li></ul><ol><li><span style=\"color:black;font-size:11pt\"><i>Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.</i></span></li></ol><p><span style=\"color:navy;font-size:11pt\"><i><strong>Education:</strong></i></span></p><ol><li><span style=\"color:black;font-size:11pt\"><i>Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.</i></span></li></ol><p><span style=\"color:navy;font-size:11pt\"><i><strong>Licenses/Certifications:</strong></i></span></p><ol><li><span style=\"color:black;font-size:11pt\"><i>Preferred certifications include CCNP, CCIE, CISSP</i></span></li></ol><p>Essential Functions:</p><ul><li><span style=\"color:black\">Responsible for installation and maintenance of network devices.</span></li><li><span style=\"color:black\">Monitors functions of network devices to ensure acceptable performance.</span></li><li><span style=\"color:black\">Creates and maintains documentation related to network configuration and network topologies.</span></li><li><span style=\"color:black\">Serves as subject matter expert across network technologies and solutions supporting LAN, WAN, WLAN and SDWAN.</span></li><li><span style=\"color:black\">Troubleshoots and resolves LAN, WAN, WLAN and SDWAN incidents. </span></li><li><span style=\"color:black\">Collaborate with network architect to design and build functional networks.</span></li><li><span style=\"color:black\">Provide level 3 escalation support and troubleshooting to resolve complex network incidents and tasks. </span></li><li><span style=\"color:black\">Mentors team members designing and building technical solutions. </span></li><li><span style=\"color:black\">Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements.  Rapidly absorbs complex technical and conceptual information to identify issues and implications.  Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.</span></li><li><span style=\"color:black\">Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing. </span></li><li><span style=\"color:black\">Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry.  Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage.  Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.</span></li><li><span style=\"color:black\">Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.</span></li><li><span style=\"color:black\">Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. </span></li><li><span style=\"color:black\">Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.</span></li><li><span style=\"color:black\">Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)</span></li><li><span style=\"color:black\">Performs related duties as assigned and unrelated duties as requested.</span></li></ul><p> </p><p><span style=\"color:navy;font-size:11pt\"><i><strong>Other Duties: Other duties as assigned</strong></i></span></p>",
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