Principal Infrastructure Administrator

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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;' id=\"isPasted\"><strong><span style='font-family:\"Times New Roman\",serif;'>WHITEFISH CREDIT UNION</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'><strong><span style='font-family:\"Times New Roman\",serif;'>POSITION DESCRIPTION</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Position Title:&nbsp;&nbsp;</span></strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Principal Infrastructure Administrator</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Organizational Relationships:</span></strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Reports to Infrastructure Manager&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-family:\"Times New Roman\",serif;'>Supervisory Responsibilities:</span></strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;N/A</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style='font-family:\"Times New Roman\",serif;'>General Function:</span></strong><span style='font-family:\"Times New Roman\",serif;'>&nbsp; &nbsp; &nbsp; &nbsp;<span style=\"color:black;background:white;\">The&nbsp;</span>Principal <span style=\"color:black;background:white;\">Infrastructure Administrator supports all Systems and Infrastructure for Whitefish Credit Union and will require&nbsp;</span><span style=\"color:black;background:white;\">a keen attention to detail, initiative and a desire for planning, project documentation and team collaboration.</span><span style=\"color:black;background:white;\">&nbsp;Responsible for performing complex project planning and maintenance tasks independently, this position will also provide Tier 3 support to resolve issues that are assigned to the IT project engineering team. Being able to learn new technologies quickly and adapt to new ideas and new methodologies is a must. &nbsp;This position is expected to participate in the critical system support structure with other IT departments. The&nbsp;</span>Principal <span style=\"color:black;background:white;\">Infrastructure Administrator is expected to function with a very high degree of autonomy and self-direction once assigned work.</span><span style=\"color:black;background:white;\">&nbsp;</span></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style='font-family:\"Times New Roman\",serif;'>Position Functions:</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\",serif;'>Participate, engage, and occasionally lead team meetings, team building activities, and other opportunities to strengthen the department.&nbsp;</span><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Execute project-related tasks from concept, planning, design through project completion.&nbsp;</span><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Actively maintain education and cross-training on infrastructure areas of expertise.</span><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Prepare, lead, and attend training when available and appropriate.&nbsp;</span><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Participate in the evaluation and estimation of infrastructure work requests, and major projects</span><span style='font-family:\"Times New Roman\",serif;'>.&nbsp;</span><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Provide management with insightful systems recommendations that include detailed work plans along with supporting documents such as VISIO diagrams.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Participate in infrastructure project development and planning.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Troubleshoot system outages and performance issues in support of key business processes and core services. &nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Configure and install systems equipment to ensure their reliable operation for fulfilling business objectives and processes.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Conduct research on systems products, services, protocols, and standards to remain abreast of developments in the networking industry.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Participate in new and existing equipment, hardware, and software installs and upgrades.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Interact with vendors, outsourcers, and contractors to ensure SLA and project performance.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Create, follow, maintain, and update documentation and checklists to ensure efficiency and consistency.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Use advanced troubleshooting methodologies that provide efficient, effective resolution and minimize negative impacts.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Plan and design systems infrastructure, including acquisition and installation of new equipment and reconfiguration of existing equipment to meet changing organizational needs.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Develop and maintain network documentation and policies for security and use of the network.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Report to work on time and as scheduled.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Perform other duties as assigned.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;line-height:115%;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style='font-family:\"Times New Roman\",serif;'>Position Requirements:</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\",serif;'>Be comfortable following change management and documentation procedures.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to earn industry certifications and/or perform continuing education to ensure proficiency i<span style=\"color:black;background:white;\">n position.</span></span><span style='font-family:\"Times New Roman\",serif;color:black;background:white;'>&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to implement, administer, and troubleshoot system infrastructure devices, including active directory, DHCP, DNS, current Microsoft Windows Server OS and virtual environments.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, routers, and firewalls.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability and willingness to travel to all branch locations.</span></li><li><span style='font-family:\"Times New Roman\",serif;color:black;background:white;'>Ability to be periodically available on an on-call basis to ensure availability of WCU systems. &nbsp;This includes the availability to support the 24/7 on-call staff as needed.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to work nights and weekends as needed</span><span style='font-family:\"Times New Roman\",serif;'>, which may include holidays or non-standard business hours. &nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to communicate effectively in person, in writing and over the phone with all internal and external stakeholders. &nbsp; Courtesy and tact are essential. &nbsp; &nbsp;</span></li></ul><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Ability and willingness to interact calmly and professionally with people from all backgrounds.</span></li></ul><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\",serif;'>Ability to multi-task, prioritize and organize day-to-day responsibilities with attention to detail and timeliness.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to follow oral and written instructions.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Ability to work with others in an effective manner, listen well, share work-related information and be tolerant of others&rsquo; work styles.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Competent with Microsoft Office; ability and willingness to work with a variety of office equipment and software systems.</span></li></ul><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style=\"font-family:Calibri;\">Ability to lift up to 75 lbs. to overhead positions with or without accommodation.</span></li></ul><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\",serif;'>Complete mandatory annual BSA training that includes Red Flag, Identity Theft, OFAC, CTR and SAR reporting and thresholds, as well as the safe keeping of member information, and passes any applicable tests.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Follow all Whitefish Credit Union, Montana and Federal information privacy guidelines.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Adhere to all Whitefish Credit Union policies and procedures.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>Protect Member and Whitefish Credit Union confidential information.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><strong><span style='font-family:\"Times New Roman\",serif;'>Required Education and Experience</span></strong></p><ul style=\"list-style-type: disc;\"><li><span style='font-family:\"Times New Roman\",serif;'>Bachelor&rsquo;s degree in computer science, MIS or a related subject.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>5+ years related employment experience.</span></li><li><span style='font-family:\"Times New Roman\",serif;color:black;background:white;'>Currently have (or willing to obtain within the first 12 months) - MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level.&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>3-5 years of work experience managing networking infrastructure lifecycle, including installations, configurations, upgrades and replacements.</span></li><li><span style='font-family:\"Times New Roman\",serif;'>1-3 years of work experience managing Windows and Linux/Unix based server systems. &nbsp;&nbsp;</span></li><li><span style='font-family:\"Times New Roman\",serif;'>1-3 years of work experience with Virtualization or SAN systems. &nbsp; &nbsp;</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:115%;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:justify;'><span style='font-family:\"Times New Roman\",serif;'>This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by management at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.</span></p><p><br></p></div>\n",
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