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Complaint Compliance Specialist (Specialist 3)

Bectondickinson2 · San Diego, CA, United States · Active · SmartRecruiters

Job facts

Field	Value
Company	Bectondickinson2
Title	Complaint Compliance Specialist (Specialist 3)
Normalized title	-
Department / team	Manufacturing
Location	San Diego, CA, United States
Work model	-
Employment type	Full Time
Salary	-
Status	active
ATS provider	SmartRecruiters
Posted / first seen	2022-01-12 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from Bectondickinson2.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through SmartRecruiters.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in San Diego.	Open
Department jobs	Active postings in Manufacturing.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	Bectondickinson2
Source	42706b6d-3e85-4199-ad44-806e65a499af
ATS provider	SmartRecruiters

Description

Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Duties & Responsibilities Conducts review processes designed to ensure complaints conform to regulatory requirements and company policies and procedures Coordinates with MMS complaint handling sites to ensure consistency in complaint records and implements solutions and process efficiencies wherever possible Ensures appropriate correction and/or corrective action is initiated when applicable. Initiates, owns, or assists with internal audit and CAPA actions as they relate to complaint records and/or adverse event reporting Participates in complaint record remediation planning and execution when necessary Partners with other quality professionals to address complaint related issues identified throughout the organization Demonstrates positive principles of the BD WAY, such as: 1) Values: Our standards of behavior, 2) Leadership commitments: How we lead ourselves and our work, and 3) Mindset: The attitude we bring to our work May coordinate activities with others and/or perform other related duties and responsibilities, as assigned, in relationship to complaint handling and adverse event reporting Accountable for individual results and impact on teams. Shares experience and lessons learned with others to improve processes and procedures Acts as a technical specialist within complaint handling and adverse event reporting to mentor or train new associates to complaint handling, as required Reports status of assignments to his/her supervisor on a routine basis, and follows through to complete assignments through corrections of complaint records, and completion of CAPAs or audit actions Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments May perform other complaint handling/adverse event reporting related duties and responsibilities as assigned Knowledge and Skills Desire for the repetitive auditing and reviewing of samples of complaint records sharing ownership of corrective actions with complaint handling teams Experience and willingness to work within BD’s TrackWise Complaint Handling and CAPA systems Develops competence and expertise in his/her area by performing routine work with suggestions on process improvements Ability to organize and prioritize assignments and effectively manages multiple tasks as assigned Knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820, 803 and International Organization for Standardization (ISO), Canadian Mandatory Reporting, International Medical Device Regulators Forum (IMDRF) coding, EU MDR Vigilance, and other worldwide regulations as they apply to complaint handling and adverse event reporting Excellent writing skills, summarization skills, and knowledgeable of Quality’s good documentation practices for compliant record corrections Meticulous attention to detail and demonstrated accuracy in record keeping practices Strong proficiency with MS Office tools to include Word, Excel, PowerPoint and Outlook, TrackWise Complaint handling and/or CAPA Systems Completes work assignments independently on his/her own with minimal supervision/guidance Desired Qualifications Education & Experience Bachelor Degree Minimum of 3+ years of experience with medical device complaint handling / post-market surveillance / medical device regulations or experience in a similar regulated environment Working knowledge of QA, Regulatory, Quality Compliance in a medical device industry Knowledge of infusion pumps / infusion therapy preferred TrackWise Complaint and/or CAPA systems proficiency Ability to read, analyze, and interpret complaints, and adverse events with the willingness and potential for understanding basic medical terminology This position can be located out of any BD location in the United States. For many roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. PDN All your information will be kept confidential according to EEO guidelines.

Full job record

Job ID	f9288516e296953d0b7defe28fd3dd049224c3c1
Org ID	0efddb8c-0238-48da-bc08-0687514653d1
Source ID	42706b6d-3e85-4199-ad44-806e65a499af
Board ID	42706b6d-3e85-4199-ad44-806e65a499af
Provider	smartrecruiters
Provider Job Key	743999798062132
Title	Complaint Compliance Specialist (Specialist 3)
Normalized Title	—
Status	active
Active	yes
Location Text	San Diego, CA, United States
Department	Manufacturing
Team	—
Employment Type	full_time
Workplace Type	—
Remote Policy	—
Country	United States
Region	CA
City	San Diego
Salary Raw	Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Duties & Responsibilities Conducts review processes designed to ensure complaints conform to regulatory requirements and company policies and procedures Coordinates with MMS complaint handling sites to ensure consistency in complaint records and implements solutions and process efficiencies wherever possible Ensures appropriate correction and/or corrective action is initiated when applicable. Initiates, owns, or assists with internal audit and CAPA actions as they relate to complaint records and/or adverse event reporting Participates in complaint record remediation planning and execution when necessary Partners with other quality professionals to address complaint related issues identified throughout the organization Demonstrates positive principles of the BD WAY, such as: 1) Values: Our standards of behavior, 2) Leadership commitments: How we lead ourselves and our work, and 3) Mindset: The attitude we bring to our work May coordinate activities with others and/or perform other related duties and responsibilities, as assigned, in relationship to complaint handling and adverse event reporting Accountable for individual results and impact on teams. Shares experience and lessons learned with others to improve processes and procedures Acts as a technical specialist within complaint handling and adverse event reporting to mentor or train new associates to complaint handling, as required Reports status of assignments to his/her supervisor on a routine basis, and follows through to complete assignments through corrections of complaint records, and completion of CAPAs or audit actions Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments May perform other complaint handling/adverse event reporting related duties and responsibilities as assigned Knowledge and Skills Desire for the repetitive auditing and reviewing of samples of complaint records sharing ownership of corrective actions with complaint handling teams Experience and willingness to work within BD’s TrackWise Complaint Handling and CAPA systems Develops competence and expertise in his/her area by performing routine work with suggestions on process improvements Ability to organize and prioritize assignments and effectively manages multiple tasks as assigned Knowledge and understanding of the Food and Drug Administration (FDA) 21 CFR 820, 803 and International Organization for Standardization (ISO), Canadian Mandatory Reporting, International Medical Device Regulators Forum (IMDRF) coding, EU MDR Vigilance, and other worldwide regulations as they apply to complaint handling and adverse event reporting Excellent writing skills, summarization skills, and knowledgeable of Quality’s good documentation practices for compliant record corrections Meticulous attention to detail and demonstrated accuracy in record keeping practices Strong proficiency with MS Office tools to include Word, Excel, PowerPoint and Outlook, TrackWise Complaint handling and/or CAPA Systems Completes work assignments independently on his/her own with minimal supervision/guidance Desired Qualifications Education & Experience Bachelor Degree Minimum of 3+ years of experience with medical device complaint handling / post-market surveillance / medical device regulations or experience in a similar regulated environment Working knowledge of QA, Regulatory, Quality Compliance in a medical device industry Knowledge of infusion pumps / infusion therapy preferred TrackWise Complaint and/or CAPA systems proficiency Ability to read, analyze, and interpret complaints, and adverse events with the willingness and potential for understanding basic medical terminology This position can be located out of any BD location in the United States. For many roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. PDN All your information will be kept confidential according to EEO guidelines.
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Salary Max	—
Salary Currency	—
Salary Period	day
Source URL	https://jobs.smartrecruiters.com/BectonDickinson2/743999798062132-complaint-compliance-specialist-specialist-3-
Apply URL	https://jobs.smartrecruiters.com/BectonDickinson2/743999798062132-complaint-compliance-specialist-specialist-3-?oga=true
First Seen At	2026-05-31 17:37:58Z
Last Seen At	2026-06-06 20:02:38Z
Last Checked At	2026-06-06 20:02:38Z
Last Changed At	2026-05-31 17:37:58Z
Inactive At	—
Source Posted At	2022-01-12 23:00:44Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=bectondickinson2/date=2026-06-06/2026-06-06T20-02-29-072Z-0727df9576761675a482532ba769682d574ac47848354d9c2b9bf045abd81bc9.json

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Parsed Structured

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Extensions

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          "text": "<p><strong>Duties &amp; Responsibilities</strong></p><ul><li><p>Conducts review processes designed to ensure complaints conform to regulatory requirements and company policies and procedures</p></li><li><p>Coordinates with MMS complaint handling sites to ensure consistency in complaint records and implements solutions and process efficiencies wherever possible</p></li><li><p>Ensures appropriate correction and/or corrective action is initiated when applicable. 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In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.  </em></p><p><em> </em></p><p><strong>Why join us?</strong></p><p>A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.</p><p> </p><p>You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. 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