Manager, Legal Operations

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\">At NorthBay Health, the <strong>Manager,</strong> <strong>Legal Operations&nbsp;</strong>works under the direction of the General Counsel and is responsible for the operational, administrative, and strategic support of the Legal Department. This role focuses on optimizing legal department processes, managing legal technology and vendors, overseeing contract and matter management systems, supporting budgeting and reporting, and driving efficiency, consistency, and compliance across legal operations.</span></p><p><span style=\"font-family: Arial, sans-serif;\">The Legal Operations Manager partners closely with attorneys, paralegals, compliance, finance, IT, and other stakeholders to ensure the Legal Department operates efficiently, cost-effectively, and in alignment with organizational goals.</span></p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><strong>PRIMARY JOB DUTIES</strong></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Oversees day-to-day legal department operations, including workflow management, matter intake, prioritization, and tracking.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Manages legal technology platforms, including contract lifecycle management (CLM), document management systems, and legal research tools.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Develops, maintains, and improves legal department processes, templates, and standard operating procedures.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Coordinates contract management processes, including intake, assignment, tracking, reporting, and data quality oversight.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Serves as the primary point of contact for outside counsel and legal vendors regarding operational matters, billing guidelines, and performance metrics.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Prepares dashboards, reports, and presentations related to legal workload, turnaround times, risk trends, contract volume, and cost metrics.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Supports attorneys with project management for complex initiatives, including regulatory responses, system implementations, audits, and litigation support.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Assists with implementation, revision, and training related to legal policies, procedures, and compliance requirements.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Coordinates legal department training, onboarding, and knowledge management initiatives.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Collaborates with IT, Compliance, Risk Management, and other departments on cross-functional legal and operational initiatives.</span></p></li><li><p style=\"margin-bottom: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Performs other duties as assigned.&nbsp;</span></p></li></ul>",
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    "CorporateDescriptionStr": "<p><b><u>Interpersonal Skills and Values</u></b></p>\n<p>Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.</p>\n<p><b><u>Why NorthBay Health</u></b></p>\n<p>NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.</p>\n<p>We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.</p>\n<p>We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.</p>\n<p><b><u>NorthBay Health Benefits Options</u></b></p>\n<p>NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.</p>\n<p><u><b>Compensation Structure</b></u></p>\n<p>NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1–5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.</p>\n<p><b><u>Remote Work Disclosure</u></b></p>\n<p>NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.</p>\n<p>Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.</p>\n<p><b><u>Notice to Recruitment Agencies</u></b></p>\n<p>NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.</p>\n<p><u><b>More Information</b></u></p>\n<p>Visit <a href=\"https://www.northbay.org/careers/recruitment-faq.html\" target=\"_blank\">NorthBay Health Careers for recruitment FAQs</a>&nbsp;and additional information.</p>",
    "ExternalPostedStartDate": "2026-02-25T17:45:33+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family: Arial, sans-serif;\"><strong>Education&nbsp;</strong></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Bachelor’s degree in business administration, legal studies, healthcare administration, or a related field required.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">An Advanced degree or a paralegal certificate is preferred but not required.</span></p></li></ul><p style=\"margin: 0in 0in 6pt;\">&nbsp;</p><p style=\"margin: 0in 0in 6pt;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Licensure and/or Certification:</strong></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Legal operations, project management, or process improvement certification highly preferred.</span></p></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><strong>Experience:</strong><span>&nbsp;</span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Five (5) years of progressively responsible experience in legal operations, contract management, project management, or legal department administration.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">At least two (2) years of experience supporting attorneys in a healthcare, hospital, or regulated environment preferred.</span></p></li><li><p style=\"margin-bottom: 6pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Experience with legal technology platforms (e.g., contract management platform) strongly preferred.</span></p></li></ul><p style=\"line-height: 107%; margin: 0in 0in 8pt 0.25in;\">&nbsp;</p><p style=\"line-height: 107%; margin: 0in 0in 8pt 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"line-height: 107%;\"><strong>Skills:</strong>&nbsp;</span></span></p><ul style=\"list-style-type: disc; padding-left: 48px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Excellent verbal and written communication skills.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Strong understanding of legal department operations, contract workflows, and legal service delivery models.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrated ability to manage complex projects, multiple priorities, and tight deadlines.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Strong analytical, reporting, and data interpretation skills.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Excellent organizational skills with strong attention to detail.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Ability to work effectively in a fast-paced, highly regulated environment.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Ability to maintain confidentiality and exercise discretion and sound judgment.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word), Adobe Acrobat, and collaboration/project management tools.</span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\"><span style=\"font-family: Arial, sans-serif;\">Experience with healthcare IT systems and enterprise platforms (e.g., Epic, SharePoint, SmartSheets) preferred.</span></p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 6pt;\">&nbsp;</p><p>&nbsp;</p></li></ul><p style=\"margin-left: 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Interpersonal Skills:</strong><span>&nbsp; </span>Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.&nbsp;</span></p><p style=\"margin-left: 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Hours of work</strong>: Exempt but mostly Monday – Friday, based on business need.</span></p><p style=\"margin-left: 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Compensation</strong>: $120 to $135 annually based on years of experience doing the duties of the role.</span></p>",
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The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.&nbsp;</span></p><p style=\"margin-left: 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Hours of work</strong>: Exempt but mostly Monday – Friday, based on business need.</span></p><p style=\"margin-left: 0.25in;\"><span style=\"font-family: Arial, sans-serif;\"><strong>Compensation</strong>: $120 to $135 annually based on years of experience doing the duties of the role.</span></p>",
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