Franchise Business Manager

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  "source_hash": "a8a5dccf63056deb39ec8eaa1ec225602cab6f67deb46d5c8cf997c2f10188c6",
  "last_changed_at": "2026-06-17T07:57:30.863Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "JETSET Pilates HQ, Miami, FL",
    "city": "Miami",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 110000,
  "salary_min": 80000,
  "inferred_at": "2026-06-21T07:57:29.024Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "JETSET Pilates HQ, Miami, FL",
      "city": "Miami",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "\n<li><strong>Franchisee Partnership &amp; Performance Coaching</strong></li>\n<li>Own the day-to-day business relationship for an assigned portfolio of franchisees</li>\n<li>Serve as the primary advisor to franchise owners and General Managers across operational, financial, and people-related topics</li>\n<li>Lead recurring consultative&nbsp; sessions and performance check-ins focused on execution, accountability, and growth</li>\n<li>Support franchisees through pre-opening, stabilization, and optimization phases of the business</li>\n<li><strong>Operational &amp; Financial Performance</strong></li>\n<li>Fully own KPI analysis for assigned studios, including utilization, sales, retention, staffing costs, and profitability</li>\n<li>Review franchisee P&amp;Ls and partner with owners on action plans to address cost control opportunities and performance gaps</li>\n<li>Coach franchisees on product mix, conversion, class schedule optimization, staffing, and utilization strategies</li>\n<li>Identify early warning signs of underperformance and proactively intervene with structured support plans&nbsp;</li>\n<li><strong>Brand Standards &amp; Compliance</strong></li>\n<li>Ensure franchisee adherence to JETSET brand standards, operating procedures, and required systems</li>\n<li>Conduct operational reviews, audits, and business evaluations as needed</li>\n<li>Partner with internal teams to address escalations related to quality, staffing, or brand compliance</li>\n<li>Protect the integrity of the JETSET experience while supporting franchisee success</li>\n<li><strong>Cross-Functional Collaboration &amp; Field Insights</strong></li>\n<li>Act as the franchisee advocate internally, partnering closely with Marketing, Product &amp; Talent, and Finance</li>\n<li>Support the rollout of new initiatives, programs, and tools across the franchise network</li>\n<li>Surface field insights, trends, and best practices to HQ leadership and New Studio Openings teams to inform continuous improvement</li>\n<li>Help scale proven strategies from top-performing studios across the system</li>\n"
    },
    {
      "text": "What You Need to Be Successful",
      "content": "\n<li>You are comfortable coaching franchise owners and senior operators while balancing support with accountability.</li>\n<li>You think like an operator and can translate data into clear, actionable guidance.</li>\n<li>You thrive in fast-moving environments and can manage multiple markets and priorities simultaneously.</li>\n<li>You communicate clearly and confidently, even in challenging or high-stakes conversations.</li>\n<li>You care deeply about brand consistency, client experience, and long-term studio health.</li>\n"
    },
    {
      "text": "Key Attributes",
      "content": "\n<li><strong>Franchise Partner Mindset</strong> - Builds trust-based relationships while holding franchisees accountable to brand and performance standards</li>\n<li><strong>Data-Driven Operator</strong> -Uses KPIs, financials, and trends to guide decision-making and coaching</li>\n<li><strong>Relationship Builder</strong> - Skilled at influencing without authority and navigating complex stakeholder dynamics</li>\n<li><strong>Problem Solver</strong> - Able to assess operational challenges and translate them into clear action plans</li>\n<li><strong>Proactive Communicator</strong> - Keeps stakeholders aligned, informed, and focused on priorities</li>\n<li><strong>Structured &amp; Organized</strong> - Manages multiple studios, timelines, and initiatives with consistency and clarity</li>\n<li><strong>Startup-Oriented</strong> - Comfortable creating structure, refining processes, and evolving alongside a growing brand</li>\n<li><strong>Consumer Understanding</strong> - Has an understanding of the luxury brand experience and a high level of service standards</li>\n<li><strong>Follows Up and Follows Through </strong>- Able to deliver a high-touch level of support by staying engaged and ensuring action items are moved from discussion to execution</li>\n"
    },
    {
      "text": "Requirements",
      "content": "\n<li>Bachelor’s degree in Business, Operations, Finance, Hospitality, or a related field (or equivalent professional experience)</li>\n<li>5-7+ years of experience in franchise or studio operations, multi-unit leadership, or business consulting (Boutique fitness, wellness, hospitality, or retail strongly preferred)</li>\n<li>3-5 years of experience reviewing P&amp;Ls and developing performance improvement plans</li>\n<li>Proven ability to positively impact revenue growth, utilization, conversion, and overall P&amp;L performance</li>\n<li>Strong knowledge of hiring, training, performance management, and team development best practices</li>\n<li>Excellent written and verbal communication skills</li>\n<li>2 years of experience working deep in systems such as Mindbody, AXLE, and BI/reporting tools</li>\n<li>Ability to travel regularly to support franchise partners in the field</li>\n<li>A passion for boutique fitness, well-being, and community impact</li>\n"
    },
    {
      "text": "Travel & On-Site Requirements",
      "content": "\n<li>This is an <strong>onsite role</strong> with regular on-site presence at the HQ office in Miami, FL</li>\n<li>The role also requires up to 50% travel to franchise locations for performance reviews, onsite support, and field engagement.</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1776889018699,
  "updatedAt": null,
  "categories": {
    "team": "Franchise Operations",
    "location": "JETSET Pilates HQ, Miami, FL",
    "commitment": "Full Time",
    "department": "JETSET Pilates HQ",
    "allLocations": [
      "JETSET Pilates HQ, Miami, FL"
    ]
  },
  "salaryRange": {
    "max": 110000,
    "min": 80000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "onsite"
}