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Assistant Service Manager

Ada37992 B576 4dc3 A784 3e7179cef6d7 9201693260346 2 · Rocky River, OH, US, Rocky River, OH · Deleted · $25,000–$40,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAda37992 B576 4dc3 A784 3e7179cef6d7 9201693260346 2
TitleAssistant Service Manager
Normalized title-
Department / team-
LocationRocky River, OH, United States
Work model-
Employment typeFull Time
Salary$25,000–$40,000 / year
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-15 / 2026-05-31
Changed / last seen2026-06-03 / 2026-06-01

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Rocky River.Open
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Linked records

CompanyAda37992 B576 4dc3 A784 3e7179cef6d7 9201693260346 2
Source35ab3f97-275c-4e5f-a9d5-0276ac8833ca
ATS providerADP Workforce Now Recruiting

Description

To be a team member of the Driven by Dobbs family, you must be dedicated to supporting the company’s mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Assistant Service Manager CLASSIFICATION: Management POSITION OVERVIEW: Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work. We are seeking an Assistant Service Manager. The Assistant Service Manager is responsible for coordinating the activities of technicians performing maintenance and repairs on cars, trucks, SUVs, and other vehicles. This role combines strong leadership and customer service skills to ensure efficient shop operations and a positive customer experience. The Assistant Service Manager also sells recommended automotive services, supplies, and accessories to meet customer needs and support overall business performance. ROLES AND RESPONSIBILITIES: Assist in diagnosing vehicle issues and preparing accurate repair estimates. Obtain customer approval before performing recommended repairs. Inspect and road test repaired vehicles to verify quality and accuracy of work. Maintain inventory of repair parts and equipment; requisition replacement stock as needed within inventory guidelines. Perform general service duties and miscellaneous tasks, including store opening and closing, and stocking tires or supplies. SUCCESS FACTORS: A strong belief in safety- Being Safe 100% of the time is the expectation Alignment with company mission, vision, and values Strong work ethic with a commitment to results Strong team player with the ability to adapt to diverse team members Ability to perform in a fast paced/high volume environment Excellent verbal and written communication skills A high level of time management, accountability, and prioritization skills Ability to be organized, problem solve, and be solution oriented Self-motivated, goal- oriented, and driven to accomplish department goals Strong critical thinker with a high level of attention to detail Highly-customer centric and master relationship builder Demonstrates motivation to meet and exceed sales goals while promoting company products and services. Driven to meet and exceed sales targets while promoting company products and services. Efficiently manages customer service, sales, and workflow coordination in a fast-paced environment. WORK ENVIRONMENT: Fast-paced automotive service environment. Frequent exposure to varying temperatures due to the nature of the work and shop conditions. Extended periods of standing, bending, and lifting tires or equipment. Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. Attention to detail and a commitment to quality service are essential for success. EXPERIENCE AND EDUCATION: 3+ years’ experience in the automotive repair industry. Knowledge of automotive systems. Proficient use of tools and equipment used in the repair and servicing of automotive vehicles (will train). Valid Drivers’ Licenses Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

Full job record

Job IDf8d1002524dc91fb1992ab56ec9cdf3b526e3371
Org ID76f5f6fc-1889-4ae3-b511-418f86573bad
Source ID35ab3f97-275c-4e5f-a9d5-0276ac8833ca
Board ID35ab3f97-275c-4e5f-a9d5-0276ac8833ca
Provideradp_workforcenow
Provider Job Key610418
TitleAssistant Service Manager
Normalized Title—
Statusdeleted
Activeno
Location TextRocky River, OH, US, Rocky River, OH
Department—
Team—
Employment Typefull_time
Workplace Type—
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CountryUnited States
RegionOH
CityRocky River
Salary Raw25000.00 To 40000.00 (USD) Annually
Salary Min25,000
Salary Max40,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ada37992-b576-4dc3-a784-3e7179cef6d7&ccId=9201693260346_2&lang=en_US&type=JS&jobId=610418&jwId=9201833699052_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ada37992-b576-4dc3-a784-3e7179cef6d7&ccId=9201693260346_2&lang=en_US&type=JS&jobId=610418&jwId=9201833699052_1
First Seen At2026-05-31 18:27:29Z
Last Seen At2026-06-01 09:25:51Z
Last Checked At2026-06-03 09:29:18Z
Last Changed At2026-06-03 09:29:18Z
Inactive At2026-06-03 09:29:18Z
Source Posted At2026-04-15 20:55:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><p><br></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;margin-top:11.8pt;margin-bottom:.0001pt;line-height:113%;' data-pasted=\"true\"><span style='font-family:\"Times New Roman\",serif;'>To be a team member of the Driven by Dobbs family, you must be dedicated<strong>&nbsp;</strong>to supporting the company&rsquo;s mission, vision, and values.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;margin-top:10.0pt;margin-bottom:.0001pt;'><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>OUR</span></strong><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'> </span></strong><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>MISSION:</span></strong><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'> </span></strong><span style='font-family:\"Times New Roman\",serif;'>To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests.</span></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;margin-top:12.65pt;margin-bottom:.0001pt;line-height:12.75pt;'><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>POSITION</span></strong><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'> TITLE: </span></strong><span style='font-family:\"Times New Roman\",serif;color:black;'>Assistant Service Manager</span></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;line-height:12.75pt;'><strong><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>CLASSIFICATION: </span></strong><span style='font-family:\"Times New Roman\",serif;'>Management</span></p><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin-top:.4pt;margin-bottom:.0001pt;text-indent:0in;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><h2 style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 14px; font-family: Calibri, sans-serif; font-weight: bold;\"><span style='font-size:15px;font-family:\"Times New Roman\",serif;color:#C00000;'>POSITION OVERVIEW:</span></h2><p style=\"margin: 0px 0px 0px 24px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\" data-pasted=\"true\"><span style='margin: 0px;padding: 0px;font-size:15px;line-height: 18.3458px;font-family: \"Times New Roman\", \"Times New Roman_EmbeddedFont\", \"Times New Roman_MSFontService\", serif;'><span style=\"margin: 0px;padding: 0px;\">Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers&mdash;founded in 1976 in South St. Louis, MO as a family-owned complete auto care provider and Conrad&rsquo;s Tire Express &amp; Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.</span>&nbsp;</span></p><p style=\"margin: 0px 0px 0px 24px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px;padding: 0px;font-size:15px;line-height: 18.3458px;font-family: \"Times New Roman\", \"Times New Roman_EmbeddedFont\", \"Times New Roman_MSFontService\", serif;'>&nbsp;</span></p><p style=\"margin: auto 0px auto 24px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style='margin: 0px;padding: 0px;font-size:15px;line-height: 18.3458px;font-family: \"Times New Roman\", \"Times New Roman_EmbeddedFont\", \"Times New Roman_MSFontService\", serif;'><span style=\"margin: 0px;padding: 0px;\">We are seeking an Assistant Service Manager. The Assistant Service Manager is responsible for coordinating the activities of technicians performing maintenance and repairs on cars, trucks, SUVs, and other vehicles. This role combines strong leadership and customer service skills to ensure efficient shop operations and a positive customer experience. The Assistant Service Manager also sells recommended automotive services, supplies, and accessories to meet customer needs and support overall business performance.</span>&nbsp;</span></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><br></p><p style='margin-right:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'><span style=\"font-size:15px;color:#C00000;\">ROLES AND RESPONSIBILITIES:&nbsp;</span></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin: 0in; font-size: 14px; font-family: \"times new roman\", serif;'>Assist in diagnosing vehicle issues and preparing accurate repair estimates.</li><li style='margin: 0in; font-size: 14px; font-family: \"times new roman\", serif;'>Obtain customer approval before performing recommended repairs.</li><li style='margin: 0in; font-size: 14px; font-family: \"times new roman\", serif;'>Inspect and road test repaired vehicles to verify quality and accuracy of work.</li><li style='margin: 0in; font-size: 14px; font-family: \"times new roman\", serif;'>Maintain inventory of repair parts and equipment; requisition replacement stock as needed within inventory guidelines.</li><li style='margin: 0in; font-size: 14px; font-family: \"times new roman\", serif;'>Perform general service duties and miscellaneous tasks, including store opening and closing, and stocking tires or supplies.</li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;'>&nbsp;</p><h1 style='margin-top:12.05pt;margin-right:0in;margin-bottom:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:bold;'><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>SUCCESS FACTORS:&nbsp;</span></h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>A&nbsp;strong&nbsp;belief&nbsp;in&nbsp;safety- Being&nbsp;Safe&nbsp;100%&nbsp;of&nbsp;the&nbsp;time&nbsp;is&nbsp;the&nbsp;expectation</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Alignment&nbsp;with&nbsp;company&nbsp;mission,&nbsp;vision,&nbsp;and&nbsp;values</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Strong work ethic with a commitment to results&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Strong team&nbsp;player&nbsp;with&nbsp;the&nbsp;ability to adapt to diverse&nbsp;team&nbsp;members</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Ability&nbsp;to&nbsp;perform&nbsp;in&nbsp;a&nbsp;fast&nbsp;paced/high&nbsp;volume&nbsp;environment</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Excellent&nbsp;verbal&nbsp;and&nbsp;written&nbsp;communication skills</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>A&nbsp;high&nbsp;level&nbsp;of&nbsp;time&nbsp;management,&nbsp;accountability,&nbsp;and&nbsp;prioritization&nbsp;skills</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Ability to be organized, problem solve, and be solution oriented</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Self-motivated,&nbsp;goal-&nbsp;oriented,&nbsp;and&nbsp;driven&nbsp;to&nbsp;accomplish&nbsp;department&nbsp;goals</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Strong critical thinker with a high level of attention to detail&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Times New Roman\",serif;'>Highly-customer&nbsp;centric&nbsp;and&nbsp;master&nbsp;relationship&nbsp;builder</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Demonstrates motivation to meet and exceed sales goals while promoting company products and services.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Driven to meet and exceed sales targets while promoting company products and services.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Efficiently manages customer service, sales, and workflow coordination in a fast-paced environment.</li></ul></div><h1 style='margin-top:12.05pt;margin-right:0in;margin-bottom:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:bold;'><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>WORK ENVIRONMENT:&nbsp;</span></h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Fast-paced automotive service environment.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Frequent exposure to varying temperatures due to the nature of the work and shop conditions.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Extended periods of standing, bending, and lifting tires or equipment.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Requires adherence to all safety procedures and proper use of personal protective equipment (PPE).</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Attention to detail and a commitment to quality service are essential for success.</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;margin-bottom:.0001pt;text-indent:0in;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.25in;font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:bold;'><span style='font-family:\"Times New Roman\",serif;color:#C00000;'>EXPERIENCE AND EDUCATION:&nbsp;</span></h1><p style='margin-right:0in;margin-left:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin:0in;line-height:12.6pt;'><span style='font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;\">3+ years&rsquo; experience in the automotive repair industry.&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>Knowledge of automotive systems.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;font-size:15px;\">Proficient use of tools and equipment used in the repair and servicing of automotive vehicles (will train).</span><span style='font-family:\"Calibri\",sans-serif;font-size:15px;'>&nbsp;</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size:15px;\">Valid Drivers&rsquo; Licenses&nbsp;</span></li></ul></div><p style='margin-right:0in;margin-left:0in;font-size:13px;font-family:\"Calibri\",sans-serif;margin-top:12.05pt;margin-bottom:.0001pt;text-indent:0in;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</span></p><p style='margin-right:5.2pt;margin-left:17.95pt;font-size:13px;font-family:\"Calibri\",sans-serif;margin-top:0in;margin-bottom:.0001pt;text-indent:0in;'><span style='font-size:15px;font-family:\"Times New Roman\",serif;'>Driven by Dobbs is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.&nbsp;</span></p><p><br></p></div></div></div>\n",
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