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Regional Services Manager (Atlantic East)
Fa Exhh Saasfaprod1 Fa Ocs Oraclecloud Com CX 3004 · Halifax, NS, Canada; Corporate Home Office, Richmond Hill, ON, CA · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Exhh Saasfaprod1 Fa Ocs Oraclecloud Com CX 3004 |
| Title | Regional Services Manager (Atlantic East) |
| Normalized title | - |
| Department / team | Retail Operations & Services |
| Location | Halifax, NS, Canada |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Exhh Saasfaprod1 Fa Ocs Oraclecloud Com CX 3004. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Halifax. | Open |
| Department jobs | Active postings in Retail Operations & Services. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Exhh Saasfaprod1 Fa Ocs Oraclecloud Com CX 3004 |
| Source | 117c8938-830d-4a8d-b52e-637487665021 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Some of what you will do
The Regional Services Manager is accountable for driving profitable growth in print and marketing, wireless telecommunications, and technology services across assigned stores. This role focuses on delivering a consistent, best-in-class experience while leading initiatives that enhance customer engagement, streamline operations, and develop high-performing teams. The manager will create, communicate, and execute strategic plans in collaboration with stakeholders at all organizational levels. Their leadership ensures alignment with corporate strategies and exceptional execution of the company’s value propositions.
Specifically, you will
Drive sales growth across print, wireless, warranty and tech support services by implementing customer – focused strategies. Such as: promoting referral programs, promoting lead generation and cross-promotion between business units and identifying new market opportunities in both B2B and consumer segments. Develop and execute business improvement plans in collaboration with district and home office leadership that reduce operational friction, improve customer satisfaction, and drive profitability across the region. Coach and assess store teams in print, marketing, wireless, and technology services, identifying development opportunities and building high-performing teams. Lead operational excellence by aligning stores with national standards and ensuring consistent execution of tools, processes, and customer engagement practices. Partner with store leaders and the talent team to ensure top-tier hiring decisions are made for service roles, using available tools and resources effectively. Address performance concerns in collaboration with store leadership, ensuring timely and structured follow-up at 30, 60, and 90-day intervals. Support onboarding and training of new General Managers, Assistant Managers, and service supervisors, ensuring completion of training and implementation of performance improvement plans. Foster a culture of accountability and continuous improvement, setting clear expectations and holding teams responsible for achieving results. Monitor market trends and customer feedback to inform strategy and influence product and service development that meets evolving customer needs.
Some of what you need
5+ years of multi-unit leadership experience in retail, print, or wireless sales, with a proven ability to drive profitable growth and sales. Advanced knowledge of print and marketing services, wireless telecommunications, and technology support. Strong financial and strategic acumen, including experience with sales forecasting, performance analysis, and budget management. Exceptional leadership and coaching skills, with the ability to develop high-performing teams and foster a culture of accountability. Excellent communication and relationship-building skills, with the ability to influence and collaborate across all organizational levels.
Additional Information
Regular travel is required.
Some of what you will get:
Associate discount Health and Dental benefits RRSP/DPSP PTO and Personal Days Performance bonuses Learning & Development programs And more...
#MakeAnImpact
Organization
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
Company
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
Full job record
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| Org ID | 38b3df1d-86bb-4a4b-8421-56aeca293c40 |
| Source ID | 117c8938-830d-4a8d-b52e-637487665021 |
| Board ID | 117c8938-830d-4a8d-b52e-637487665021 |
| Provider | oracle_hcm |
| Provider Job Key | 70067 |
| Title | Regional Services Manager (Atlantic East) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Halifax, NS, Canada; Corporate Home Office, Richmond Hill, ON, CA |
| Department | Retail Operations & Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | Canada |
| Region | NS |
| City | Halifax |
| Salary Raw | Description Some of what you will do The Regional Services Manager is accountable for driving profitable growth in print and marketing, wireless telecommunications, and technology services across assigned stores. This role focuses on delivering a consistent, best-in-class experience while leading initiatives that enhance customer engagement, streamline operations, and develop high-performing teams. The manager will create, communicate, and execute strategic plans in collaboration with stakeholders at all organizational levels. Their leadership ensures alignment with corporate strategies and exceptional execution of the company’s value propositions. Specifically, you will Drive sales growth across print, wireless, warranty and tech support services by implementing customer – focused strategies. Such as: promoting referral programs, promoting lead generation and cross-promotion between business units and identifying new market opportunities in both B2B and consumer segments. Develop and execute business improvement plans in collaboration with district and home office leadership that reduce operational friction, improve customer satisfaction, and drive profitability across the region. Coach and assess store teams in print, marketing, wireless, and technology services, identifying development opportunities and building high-performing teams. Lead operational excellence by aligning stores with national standards and ensuring consistent execution of tools, processes, and customer engagement practices. Partner with store leaders and the talent team to ensure top-tier hiring decisions are made for service roles, using available tools and resources effectively. Address performance concerns in collaboration with store leadership, ensuring timely and structured follow-up at 30, 60, and 90-day intervals. Support onboarding and training of new General Managers, Assistant Managers, and service supervisors, ensuring completion of training and implementation of performance improvement plans. Foster a culture of accountability and continuous improvement, setting clear expectations and holding teams responsible for achieving results. Monitor market trends and customer feedback to inform strategy and influence product and service development that meets evolving customer needs. Some of what you need 5+ years of multi-unit leadership experience in retail, print, or wireless sales, with a proven ability to drive profitable growth and sales. Advanced knowledge of print and marketing services, wireless telecommunications, and technology support. Strong financial and strategic acumen, including experience with sales forecasting, performance analysis, and budget management. Exceptional leadership and coaching skills, with the ability to develop high-performing teams and foster a culture of accountability. Excellent communication and relationship-building skills, with the ability to influence and collaborate across all organizational levels. Additional Information Regular travel is required. Some of what you will get: Associate discount Health and Dental benefits RRSP/DPSP PTO and Personal Days Performance bonuses Learning & Development programs And more... #MakeAnImpact Organization About the Team At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together. We are building an inclusive and diverse team Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know. Company We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Staples/job/70067 |
| Apply URL | https://fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Staples/job/70067 |
| First Seen At | 2026-06-03 11:00:34Z |
| Last Seen At | 2026-06-06 19:17:37Z |
| Last Checked At | 2026-06-06 19:17:37Z |
| Last Changed At | 2026-06-06 11:21:47Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 17:15:45Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-exhh-saasfaprod1.fa.ocs.oraclecloud.com|CX_3004/date=2026-06-06/2026-06-06T19-16-43-030Z-204f1fe99cce8d07da94f686bf2915b2f2aa5e73ae1b26a9297dced49c132894.json |
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