Field Services Officer (m/f/d)

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  "last_changed_at": "2026-06-20T07:59:16.076Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Cluj",
    "city": null,
    "region": null,
    "country": "Cluj",
    "is_remote": false,
    "confidence": 0.8
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    "location": {
      "raw": "Cluj",
      "city": null,
      "region": null,
      "country": "Cluj",
      "is_remote": false,
      "confidence": 0.8
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    "countries": [
      "Cluj"
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{}

{
  "id": "2679293",
  "name": "Field Services Officer (m/f/d)",
  "office": "Cluj",
  "keywords": [],
  "schedule": "full-time",
  "createdAt": "2026-06-19T10:51:32+00:00",
  "seniority": "entry-level",
  "department": "Operations & Maintenance",
  "occupation": "general_and_other_installation_and_maintenance_and_repair",
  "subcompany": "Greencells GmbH Saarbrücken Sucursala Cluj-Napoca",
  "employmentType": "permanent",
  "jobDescriptions": [
    {
      "name": "Your mission",
      "value": "<div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\"><ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Ensure that photovoltaic power plants consistently meet the agreed service and operational performance targets in line with defined SLAs</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Review service reports and related documentation in a timely manner and distribute them to relevant stakeholders</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Ensure adherence to maintenance schedules in line with SLA requirements and coordinate implementation with subcontractors and the Team Leader Field Services</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Monitor critical accounts to ensure prompt and effective issue resolution</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Coordinate daily operational activities and oversee the timely resolution of outstanding site-related issues</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Collaborate with subcontractors and the Team Leader Field Services to resolve escalated customer issues</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Communicate asset-related issues to internal Greencells teams to enable escalation to manufacturers, and support all involved parties throughout the process</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Support root cause analysis activities to identify and resolve performance-related issues</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Conduct due diligence on technicians to ensure a consistently high level of service delivery</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Ensure that all required documentation (LV/HV RAMS, LOTO procedures) is received, validated, and shared with relevant stakeholders</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Support the resolution of escalated customer concerns, including product-related issues and invoice disputes</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Provide guidance and support for operational processes within the control and monitoring room</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Select, coordinate, and monitor subcontractors, acting as a key interface between subcontractors, owners, and third parties</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Support handover processes, ensuring smooth transition into operations</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Provide guidance to ensure compliance with applicable UK standards and regulatory requirements</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Monitor, report, and contribute to the continuous improvement of KPIs</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Maintain readiness to travel and visit operational sites as required</li></ul></div>"
    },
    {
      "name": "Your profile",
      "value": "<div style=\"font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;\"><ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Degree in Engineering (e.g. electrical, electromechanical, mechanical, civil engineering, or a comparable field)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Ability to read and interpret technical documentation, including single-line diagrams (SLDs), installation specifications, and test reports</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Valid driver’s license (Category B)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Solid knowledge of Microsoft Office applications (especially Excel and Word)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Basic understanding of IT systems and network structures is considered an advantage</li></ul></div>"
    },
    {
      "name": "What we offer",
      "value": "<ul><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Independent work within a dedicated team</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Employment in a growing, international company with a startup mentality</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Open and friendly working atmosphere</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\"><span style=\"border:0px solid;margin:0px;\"> </span>Company sports program (7Card)</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Meal vouchers</li><li style=\"font-family:Arial, Helvetica, sans-serif;font-size:15px;\">Allianz Tiriac medical insurance</li></ul>"
    }
  ],
  "occupationCategory": "installation_and_maintenance_repair",
  "recruitingCategory": "Festangestellte"
}