Senior Admissions Advisor

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    "location": {
      "city": "Abbotsford",
      "state": "British Columbia",
      "postalCode": "V2T 5W8",
      "addressCountry": "Canada"
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    "datePosted": "2026-05-22",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">About WCC</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Western Community College is a privately held provider of post-secondary education in British Columbia, offering a Bachelor of Hospitality Management degree program and more than 60 career training diploma and certificate programs in the fields of business, accounting, healthcare, education, hospitality, information technology, legal studies, and warehousing, using industry-based market-driven curriculums. We provide a dynamic, collaborative, and engaging learning environment to our students with a very high standard of community-driven post-secondary education</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We value diversity, equity, and inclusion. Our college does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or marital status. We are committed to be an equal- employer and to creating a diverse environment where employees are involved and respected. All qualified applicants will receive the same consideration for employment.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Job Title: <span style=\"font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-weight: bold\">Senior Admissions Advisor</span><span style=\"font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif\"> </span></span><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><span style=\"font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-size: 10pt\"><br></span></span><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span><span>Responsibilities</span></span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Guides prospective students throughout the admissions process:  </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Handling inquiry calls, emails, walk-ins, and </span><span>schedule</span><span> </span><span>appointments</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conducting admission interviews and following up with prospective students. </span><span>Assisting</span><span> potential students in </span><span>determining</span><span> program suitability </span><span>and eligibility into our programs</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Guiding and advising prospective students through the enrollment process: admission requirements, application processes,</span><span> Document Verification</span><span>. </span><span>WCC curriculum, postsecondary education, and career opportunities. Accompany potential students on a campus </span><span>tour </span><span>or virtual tour, introducing them to the Campus and classrooms</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring you are prepared to learn all programs for student information </span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Utilizing and reviewing materials regularly such as program curriculum, information package and printed materials, Ministry guidelines, admission reports, and PTIRU information to ensure that all information given is accurate</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Cooperating with the financial services office in tracking and </span><span>assisting</span><span> each new enrolment</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Collaborating with the academic department to ensure student retention</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Maintaining contact/rapport with students to </span><span>monitor</span><span> their progress during their </span><span>program;</span><span> practices “open doo</span><span>r” policy. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring CRM notes are </span><span>clear, </span><span>maintained</span><span>,</span><span> and every inquiry has a next step.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Managing</span><span> </span><span>outbound </span><span>Lead</span><span> </span><span>calls</span><span> </span><span>are</span><span> done additionally outside work hours and weekends</span><span> to work with students during their avail time</span><span>. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring that student's admission is approved only if the student is eligible as per program admission requirement</span><span>s and </span><span>documen</span><span>t verification.</span><span> </span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Achieves agreed upon enrolment targets and outcomes: </span></span></span><span><span> </span></span><span> </span></p>\n<ul>\n<li><span><span>Promoting the programs and Services of the College</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Carrying out daily activities to schedule face to face, phone, and virtual </span><span>appointments</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Coordinating enrolment </span><span>efforts</span><span> with lead flow and established targets. Maintain monthly targets</span><span>. </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Prospecting outside business with Agents and partners and 3</span></span><span><span>rd</span></span><span><span> party business partners</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Analyzing lead quality and status reports. Follow up on cancellations and Start Date changes</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring</span><span> the admissions reports in </span><span>CRM</span><span> are up to date and accurate</span><span>.  </span><span> </span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Performs Administrative Duties and other duties as assigned:  </span></span></span><span> </span></p>\n<ul>\n<li><span><span>Reviewing and analyzing</span><span> and </span><span>verifiying</span><span> </span><span>transcripts and other official documents to </span><span>determine</span><span> admission status</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Administrating the student registration process and ensuring that student files have complete documentation that </span><span>complies</span><span> with</span><span> PT</span><span>IRU</span><span> regulations</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring Students profiles are created and updated in the College Student Information System</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ensuring compliance with the </span><span>Private Training Institutions Regulatory Unit (PTIRU)</span><span>.</span><span>  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Abiding</span><span> the process of admission </span><span>and records</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Using the assigned System to </span><span>maintain</span><span> </span><span>accurate</span><span> notes of all communications and conversations</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Tracking and reporting on weekly activities (</span><span>i.e.</span><span> </span><span>leads</span><span>, appointments, interviews, enrollments, cancellations)</span><span>.  </span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Informing </span><span>Director of Admission</span><span>s of concerns, and situations that may </span><span>result</span><span> in program failure or attrition</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Participating in graduation functions, marketing events, job </span><span>fairs,</span><span> and other such activities that directly or indirectly promote admissions</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Conducting and </span><span>participating</span><span> in school/career day presentations, Information sessions and </span><span>participating</span><span> </span><span>at</span><span> trade shows as required</span><span>.  </span></span><span> </span></li>\n</ul>\n<p><span style=\"font-weight: bold\"><span><br></span></span></p>\n<p><span style=\"font-weight: bold\"><span><span>Additional Responsibilities:</span></span></span><span> </span></p>\n<p><span> </span><span><span>In addition to the core responsibilities for the Admissions advisors, the Senior Admissions Advisor may:</span></span><span> </span></p>\n<ul>\n<li><span><span>Provide informal support or guidance to newer team members.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Assist</span><span> with onboarding or training of new admissions staff.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Contribute to refining admissions procedures and processes.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Serve as a point of contact for escalated inquiries or complex student situations.</span></span><span> </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><span style=\"font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif; font-size: 10pt\"><br></span></span><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\"><br></span><span style=\"font-weight: bold\">Required Skills/Competencies</span></p>\n<p><br></p>\n<p><span><span>To be successful in the</span><span> role, candidates need to </span><span>demonstrate</span><span> the following competencies/skills:</span><span> </span></span><span> </span></p>\n<p><span><span> </span></span><span> </span></p>\n<ul>\n<li><span><span>Knowledge of MS Office (Word and Excel) and CRM programs  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Prior Admissions Experience with proven </span><span>statistics</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent communication and interpersonal skills  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent Customer Service Skills  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Ability to quickly </span><span>establish</span><span> rapport and build relationships, both over the phone and in person  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Highly motivated and target driven with a proven </span><span>track record</span><span> in sales  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Excellent problem-solving and negotiation skills  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Prioritizing, time </span><span>management</span><span> and organizational skills  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Superior work ethic with the ability to </span><span>initiate</span><span> and remain on task without supervision  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Teamwork</span></span><span> </span></li>\n</ul>\n<p><br></p>\n<p><br><span style=\"font-weight: bold\">Required Education and Experience</span></p>\n<p><br></p>\n<ul>\n<li><span><span>Post-Secondary Education is required</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Related work experience in an administrative role</span><span>.  </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>A minimum of </span><span>3-4</span><span> years</span><span>' </span><span>admissions</span><span> sales</span><span> performance history. Experience in an academic advising or post-secondary administration role is preferred.</span></span><span> </span></li>\n</ul>\n<p><br></p>",
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