Patient Registration Specialist, Urgent Care-Decatur

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    "region": "IL",
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    "url": "https://jobs-choosememorial.icims.com/jobs/33773/patient-registration-specialist%2c-urgent-care-decatur/job",
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    "title": "Patient Registration Specialist, Urgent Care-Decatur",
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    "datePosted": "2026-06-05T04:00:00.000Z",
    "description": "<h2>Min</h2>USD $16.50/Hr.\n<h2>Max</h2>USD $24.82/Hr.\n<h2>Overview</h2>\n<p>To pre-register and register patients of Memorial Care UrgentCare.  Schedule patients for procedures and tests at MHS facilities.  Collects accurate patient demographic and billing information in a timely manner.  Interviews incoming patients or Associates, enter information into potential all appropriate software packages.  Serves as a liaison between ancillary departments and other Patient Access Services areas. </p>\n<p> </p>\n<p><strong>To review Memorial's Benefits click here: Benefits - Memorial HR</strong></p>\n<h2>Qualifications</h2>\n<p><strong>Education:</strong></p>\n<p>High School Graduate or equivalent required.</p>\n<p> </p>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>One year customer service experience preferred. Previous clerical, medical terminology, medical office, registration or billing experience preferred.</li>\n</ul>\n<p>Word processing/computer application experience and knowledge desired.</p>\n<p> </p>\n<p><strong>Other Knowledge/Skills/Abilities:</strong></p>\n<ul>\n <li>Minimum typing skill of 40 WPM preferred.</li>\n <li>Demonstrates excellent interpersonal and communication skills.</li>\n <li>Demonstrates ability to work independently.</li>\n</ul>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet the majority of visitors and patients, answer patient questions (via telephone/ in person) and give directional information.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Effectively perform general clerical/administrative functions.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Responsible for completing all steps of pre-registration/registration including patient interview, obtaining of signatures, providing Advance Directive information and distributes hospital specific literature.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Pre-register and register all types of patients in multiple software systems.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Demonstrates an ability to be flexible, organized and function well in stressful situations.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Maintains a professional demeanor in respect to patients and fellow employees.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Ability to conduct financial collections and referrals for Financial Counseling. Ability to interview/prescreen self pay patients for possible financial assistance.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Understands and complies with state and federal regulations as well as hospital, department and The Joint Commission policies and procedures related to patient access.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Communicates with ancillary department, physicians, medical offices and within Patient Financial Services department.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Conducts insurance verification tasks, pre-certification, or referral information from MD offices and/or insurance companies and authorization for elective and emergent patients.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Ability to complete legal admission paperwork for psychiatric admits in accordance to DHS guidelines.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Ensures accurate documentation of patient information.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Responsible for checking and re-stocking supplies as needed.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Participates in performance improvement activities for the department and organization.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Adheres to all HIPAA guidelines and patient confidentiality policies.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Completes annual educational and training requirements.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Promotes the mission, vision, and goals of the organization and department.</li>\n</ul>\n<p> </p>\n<ul>\n <li>Performs other related work as required or requested.</li>\n</ul>",
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