ERP Application Analyst

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    "ShortDescriptionStr": "The ERP Analyst is a rare opportunity to learn on the job by shadowing an industry veteran. The ERP Analyst will be an integral member of the IT department as well as interface with multiple departments and key functions in the office. Reporting to the ERP Manager, this role will involve a set period of shadowing an established employee, working to transfer knowledge, document processes and consider improvement opportunities. At the end of the period, the analyst will step into a full role and will be responsible for providing ongoing technical and functional support. This position will be fully onsite. ",
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    "ExternalDescriptionStr": "<p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">The ERP Analyst is a rare opportunity to learn on the job by shadowing an industry veteran. The ERP Analyst will be an integral member of the IT department as well as interface with multiple departments and key functions in the office. Reporting to the ERP Manager, this role will involve a set period of shadowing an established employee, working to transfer knowledge, document processes and consider improvement opportunities. At the end of the period, the analyst will step into a full role and will be responsible for providing ongoing technical and functional support. This position will be fully onsite.&nbsp;</span></span></p><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Salary: $90,000 - $120,000 DOE</strong></span></span></p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 13.5pt;\"><strong>Key Responsibilities</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Provide day-to-day application support for JD Edwards EnterpriseOne, including incident management, problem resolution, and help desk ticket handling.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Troubleshoot and resolve functional and technical issues across JDE modules (e.g., Financials, Distribution, Sales Order, Procurement, Inventory, Warehouse Management,&nbsp; Accounts Payable/Receivable, General Ledger).</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Coordinate between IT specialists and E1 user departments to design and implement changes to JD Edwards Enterprise One, and peripheral systems via integration.&nbsp; &nbsp; &nbsp;</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Serve as the primary point of contact for end-users, addressing inquiries, providing guidance, training users, and gathering requirements for fixes or improvements.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Manage support tickets: prioritize, track, escalate (e.g., to Level 3/technical teams or Oracle support), and ensure timely resolution within SLAs.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Support testing activities: develop/test scripts, perform regression testing for fixes/enhancements, and validate changes.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Document processes, issues/resolutions, system configurations, and user guides to build knowledge bases.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Collaborate with business teams, IT developers, CNC administrators, and external vendors to implement fixes, interfaces, or minor customizations.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Recommend improvements to application usage, configurations, or workflows to enhance efficiency and reduce recurring issues.</span></span></li></ul><p style=\"line-height: normal;\">&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 13.5pt;\"><strong>Required Skills and Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Experience</strong>: 3–7+ years supporting JD Edwards EnterpriseOne (versions 9.1, 9.2, or later) in a production support role; prior experience with JDE World or similar ERP systems is a plus.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Functional knowledge</strong>: Strong understanding of core JDE modules (e.g., Finance, Distribution, Contract Billing, Supply Chain, Banking) and business processes they support. Experience with process documentation, developing training materials and process improvement.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Technical skills</strong>: Advanced skills in JDE tools (OMW, Interactive/Batch Applications, UDCs, Processing Options, Versions); familiarity with security setup, data dictionary, and troubleshooting tools</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Support tools</strong>: Experience with ticketing systems (e.g., ServiceNow, Jira), incident/problem management processes&nbsp;</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Soft skills</strong>: Excellent problem-solving, communication (explaining technical issues to non-technical users), prioritization under pressure, and customer service orientation. Organized and able to work independently.</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Education</strong>: Bachelor's degree in Information Technology, Computer Science, Business, or related field (or equivalent experience).&nbsp;</span></span></li></ul><p>&nbsp;</p><p style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\"><strong>Additional skills a plus</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">Construction accounting</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">SQL</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">E1 UDOs</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">E1 Orchestrator Low Code</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">knowledge of integrations via Rest API, SFTP, and EDI transactions</span></span></li><li style=\"line-height: normal;\"><span style=\"font-family: &quot;Times New Roman&quot;, serif;\"><span style=\"font-size: 12pt;\">BI Publisher, Reports Now</span></span></li></ul>",
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    "CorporateDescriptionStr": "<b>Build What Matters. Create What’s Next.</b>&nbsp;&nbsp;\n<p style=\"margin:0.75rem 0px 0px;padding:0px\"><b>Hoffman Construction</b>&nbsp;is a forward-thinking, self-performing builder specializing in technically complex, sustainable projects across advanced technology, mission critical, life sciences, healthcare, higher education, and commercial markets. Since 1922, we’ve grown from entrepreneurial roots into a multi-billion-dollar, employee-owned enterprise—now a dynamic family of companies with a national presence and a legacy of excellence.</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">At Hoffman Construction, your potential has room to grow. Whether you're on a jobsite or in a corporate office, you’ll be empowered to take initiative, explore new paths, and shape the future of construction. We believe in building opportunity together—by unlocking talent, inspiring innovation, and driving forward the ideas that make a difference.</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">Join us and benefit from:</p>\n<ul style=\"margin:4px 0px 0px;padding:0px 0px 0px 24px\">\n <li>\n  <p style=\"margin:0px;padding:0px\">Competitive pay and advancement opportunities</p></li>\n <li style=\"margin-top:4px\">\n  <p style=\"margin:0px;padding:0px\">Ongoing professional training and development</p></li>\n <li style=\"margin-top:4px\">\n  <p style=\"margin:0px;padding:0px\">Comprehensive benefits—including&nbsp;<b>free primary care for you and your family</b>&nbsp;through our dedicated clinics, health insurance, paid time off, and a generous retirement plan.</p></li>\n <li style=\"margin-top:4px\">\n  <p style=\"margin:0px;padding:0px\">A culture rooted in inclusion, collaboration, and respect.</p></li>\n</ul>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">We’re hiring across all departments.&nbsp;<b>Discover your future with us.</b></p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">https://www.hoffmancorp.com/careers/</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\"><br></p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\"><b></b>Application review will consider without limitation the following criteria: qualifications, education, and experience specific to the job description/duties as well as prior experience with Hoffman Construction. Applicants must be able to pass the Hoffman Drug and Alcohol test.&nbsp;</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">Hoffman Construction is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.&nbsp;</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\">This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. &nbsp;</p>\n<p style=\"margin:0.75rem 0px 0px;padding:0px\"><b>**Please note, we are not able to offer sponsorship for this position. **</b></p>\n<table>\n <tbody></tbody>\n</table>",
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