DEPOSIT SERV REP 1

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  "source_hash": "c7a8996be8f8d3045ab3e9fbd393b299684595359fb76908cf872aebfc8a65e5",
  "last_changed_at": "2026-05-31T17:46:02.444Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Pinnacle Support Center, Gretna, Nebraska",
    "city": "Gretna",
    "region": "NE",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 0,
  "salary_min": 0,
  "inferred_at": "2026-06-06T11:08:28.255Z",
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    "language": "en",
    "location": {
      "raw": "Pinnacle Support Center, Gretna, Nebraska",
      "city": "Gretna",
      "region": "NE",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
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{}

{
  "id": "500724",
  "job": {
    "id": "507969",
    "division": null,
    "department": {
      "id": "42286",
      "name": "2201-Operations"
    },
    "requisition_id": "PIN-2288",
    "structure_custom_group_one": null
  },
  "url": "https://pinnbank.pinpointhq.com/en/postings/8dde60f8-1b2e-4c7b-9133-f89429712f74",
  "path": "/en/postings/8dde60f8-1b2e-4c7b-9133-f89429712f74",
  "title": "DEPOSIT SERV REP 1",
  "benefits": "",
  "location": {
    "id": "35670",
    "city": "Gretna",
    "name": "Pinnacle Support Center",
    "province": "Nebraska",
    "postal_code": "68028"
  },
  "deadline_at": null,
  "description": "<div><!--block--><strong>GENERAL SUMMARY:</strong></div><div><!--block-->Researches and corrects non-post for DDA, SAV, SDB, and LAS applications.&nbsp; Coordinated the processing of on us return items, is responsible for processing the charge-back notices.&nbsp; Reviews Stop Payment Reports for suspect Stop Pays.&nbsp; Print Interest checks, review deposits made remotely by our business customers, place Reg. CC holds and misc. exception reports. Performs other job-related duties such as domestic collections items, research requests, DDA Consumer Product Exceptions, CIP review, TIN Uncertified, External Transfer review, Port maintenance, returned Visa Debit Cards and IOLTA reporting.&nbsp; All duties are performed on a rotated basis.&nbsp; &nbsp;&nbsp;</div><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>RESPONSIBILITIES AND DUTIES:</strong></div><ol><li><!--block-->Provide excellent customer service over the phone, via email and in person to both internal and external customers.</li><li><!--block-->Is responsible for locating and correcting DDA, SAV, SDB, LAS account numbers for all items that non-post and the reconcilement of the account.&nbsp; &nbsp;</li><li><!--block-->&nbsp;Is responsible for printing, reviewing for accuracy and mailing customer interest checks.</li><li><!--block-->&nbsp;Review of mobile deposits.</li><li><!--block-->&nbsp;Completes research requests for banks and helps resolve service issues for our customers.&nbsp; Requests received by 3:00 pm CST should be processed the same day.</li><li><!--block-->&nbsp;Process Domestic Collection Items.</li><li><!--block-->&nbsp;Other duties as assigned by management.</li><li><!--block-->&nbsp;Regular and reliable attendance.</li></ol><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>KNOWLEDGE, SKILLS, AND ABILITIES:</strong></div><ul><li><!--block-->Knowledge of Windows based programs preferred.</li><li><!--block-->Ability to provide good customer service and telephone courtesy.</li><li><!--block-->Ability to demonstrate accuracy and efficiency in a fast-paced environment.</li><li><!--block-->Ability to work under pressure meeting critical deadlines and have multitasking abilities.</li></ul><div><!--block-->&nbsp;</div><div><!--block--><strong>EDUCATION AND EXPERIENCE</strong>:</div><ul><li><!--block-->High School diploma or equivalent.</li><li><!--block-->Bank experience preferred.</li><li><!--block-->Balancing and Reconcilement experience preferred.</li></ul><div><!--block-->&nbsp;</div><div><!--block--><strong>PHYSICAL REQUIREMENTS:</strong></div><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>Seeing: 75-100%</strong></div><div><!--block-->Must be able to read computer screens and reports</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Hearing: 75-100%</strong></div><div><!--block-->Must be able to communicate with customers and employees.</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Standing/Walking: 50-74%</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><!--block-->&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div><!--block--><strong>Climbing/Stooping/Kneeling:</strong> <strong>0-24%</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</div><div><!--block-->&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div><!--block--><strong>Lifting/Pulling/Pushing: 0-24%</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div><!--block-->&nbsp;</div><div><!--block--><strong>Fingering/Grasping/Feeling: 75-100%</strong>&nbsp; &nbsp; &nbsp; &nbsp;</div><div><!--block-->&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</div><div><!--block-->&nbsp;</div><div><!--block--><strong>PHYSICAL DIMENSIONS:</strong></div><div><!--block--><strong>Light Work:</strong> Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.</div><div><!--block-->&nbsp;</div><div><!--block-->NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification.&nbsp; They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified. &nbsp;</div>",
  "compensation": "Depends on Experience",
  "reporting_to": "",
  "workplace_type": "onsite",
  "benefits_header": "",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": null,
  "compensation_minimum": null,
  "compensation_visible": true,
  "employment_type_text": "Full Time",
  "key_responsibilities": "M-F 8:00am-5:00pm ",
  "compensation_currency": null,
  "compensation_frequency": null,
  "skills_knowledge_expertise": "",
  "key_responsibilities_header": "More Details",
  "skills_knowledge_expertise_header": ""
}