Business Development Associate

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    "requisitionDescription": "<div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\">Vertical Alliance Group is the parent company of Infiniti Fleet Safety Training&mdash;online training tools, including a learning management system (software application that helps create, manage, and track learning materials) for industries like transportation, distribution, and warehousing.&nbsp;</p><p style=\"margin-left:0in;\">We are seeking a responsible, motivated, and growth-oriented professional to join our team as a Business Development Associate. This unique hybrid role combines customer service, account management, and sales development to prepare high-performing individuals for a transition into a full Account Executive position after successful completion of the program.</p><p style=\"margin-left:0in;\">During the first 6 months, the Business Development Associate will work closely with our Client Success team to develop a strong understanding of client relationships, customer needs, operational processes, and our solutions. After the initial onboarding and training period, the employee will begin managing a small book of prospects and developing new business opportunities while continuing to support customer success initiatives.</p><p style=\"margin-left:0in;\">This position is ideal for someone who is passionate about helping customers, solving problems, building relationships, and developing a long-term career in sales and account management.</p><p style=\"margin-left:0in;\"><strong>Key Responsibilities</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Deliver outstanding customer service while serving as the primary point of contact for client inquiries, support, and issue resolution</li><li style=\"margin-left:0in;\">Manage client accounts with professionalism and accuracy while building strong relationships with customers and key decision-makers</li><li style=\"margin-left:0in;\">Understand client business needs and recommend effective solutions that support client satisfaction, retention, and account growth</li><li style=\"margin-left:0in;\">Maintain accurate CRM records of client interactions, activities, opportunities, and transactions</li><li style=\"margin-left:0in;\">Collaborate with client success, operations, and product development teams to ensure exceptional client experience</li><li style=\"margin-left:0in;\">Participate in ongoing sales, account management, and professional development training</li><li style=\"margin-left:0in;\">By 90 days, begin developing and managing a small book of prospects and sales opportunities</li><li style=\"margin-left:0in;\">Assist with pipeline development, prospect engagement, renewals, and relationship-building activities</li><li style=\"margin-left:0in;\">Learn and successfully apply phone sales, virtual communication, negotiation, and full-cycle sales skills from prospecting through closing</li></ul><p style=\"margin-left:0in;\"><strong>What We&rsquo;re Looking For</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Strong communication, relationship-building, and problem-solving skills</li><li style=\"margin-left:0in;\">Positive attitude with a desire to learn and grow into a sales role</li><li style=\"margin-left:0in;\">Ability to communicate confidently over the phone and through virtual meetings</li><li style=\"margin-left:0in;\">Strong organizational and time-management skills</li><li style=\"margin-left:0in;\">Self-motivated with the ability to work independently and as part of a team</li><li style=\"margin-left:0in;\">Comfortable handling customer concerns and finding solutions</li><li style=\"margin-left:0in;\">Sales experience, customer service experience, or leadership experience preferred</li><li style=\"margin-left:0in;\">Demonstrated ability to take initiative and exceed expectations</li><li style=\"margin-left:0in;\">Competitive mindset with a passion for helping customers succeed</li></ul><p style=\"margin-left:0in;\"><strong>Qualifications:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Associate or bachelor&rsquo;s degree or equivalent in work experience</li><li style=\"margin-left:0in;\">Proven experience in account management or customer service</li><li style=\"margin-left:0in;\">Strong interpersonal and communication skills</li><li style=\"margin-left:0in;\">Excellent time management and organizational abilities</li><li style=\"margin-left:0in;\">Problem-solving mindset with a customer-first attitude</li><li style=\"margin-left:0in;\">Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word)</li><li style=\"margin-left:0in;\">Ability to quickly learn and adapt to new systems and processes</li><li style=\"margin-left:0in;\">Bilingual (English/Spanish) is a strong plus</li></ul><p style=\"margin-left:0in;\"><strong>What We Offer:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Competitive pay + commission opportunities and benefits</li><li style=\"margin-left:0in;\">Supportive team environment</li><li style=\"margin-left:0in;\">Opportunities for professional development and advancement</li><li style=\"margin-left:0in;\">A chance to make a real impact with clients</li></ul><p style=\"margin-left:0in;\">Our website: <a href=\"https://infinitifleetsafety.com\">https://infinitifleetsafety.com</a></p><p style=\"margin-left:0in;\">What do we do? <a href=\"https://youtu.be/XvL3IdAfGWg?list=TLGGml1H7sHk0WAwMzAyMjAyNg\">https://youtu.be/XvL3IdAfGWg?list=TLGGml1H7sHk0WAwMzAyMjAyNg</a></p><p style=\"margin-left:0in;\"><em>Vertical Alliance Group is an equal opportunity employer and utilizes E-Verify for new hires.</em></p></div></div></div>\n",
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