Store Leader

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  "last_changed_at": "2026-05-30T05:49:35.549Z",
  "active_status": "active"
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{
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  "location": {
    "raw": "Edmonton, Alberta, T5P4B3, Canada",
    "city": "Edmonton",
    "region": null,
    "country": "Canada",
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    "confidence": 0.95
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  "inferred_at": "2026-06-04T11:36:32.131Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Edmonton, Alberta, T5P4B3, Canada",
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      "country": "Canada",
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    "countries": [
      "Canada"
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  "salary_period": null,
  "workplace_type": "on_site",
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{}

{
  "list_job": {
    "id": "786",
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    "location": {
      "city": "Edmonton",
      "state": "Alberta"
    },
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    },
    "departmentId": "18836",
    "locationType": "0",
    "jobOpeningName": "Store Leader",
    "departmentLabel": "Store Operations - Leadership (CAN)",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Edmonton",
      "state": "Alberta",
      "postalCode": "T5P4B3",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-04-15",
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    "description": "<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><a href=\"https://playactivate.com/\" target=\"_blank\" rel=\"noopener noreferrer\">#EnterTheGame</a></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Activate: What We Do </span></span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. </span><span style=\"color: rgb(0, 23, 140)\">We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><em><a href=\"https://www.youtube.com/watch?v=Fp8mpM1cD2k\" target=\"_blank\" rel=\"noopener noreferrer\">▶️ Press play on this video</a><a href=\"https://www.youtube.com/watch?v=Fp8mpM1cD2k\" target=\"_blank\" rel=\"noopener noreferrer\"> </a><span style=\"color: rgb(0, 23, 140)\">to see Activate in action (we promise it’s worth it). Follow @activategames on <a href=\"https://www.tiktok.com/@activategames\" target=\"_blank\" rel=\"noopener noreferrer\">TikTok</a>, <a href=\"https://www.instagram.com/activategames/?hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram</a>, and <a href=\"https://www.facebook.com/activategames/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook </a>to stay locked in.</span></em></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt; font-weight: bold\">Job Description </span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt; font-weight: bold\">Enter The Role</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">This isn’t a typical Store Leader role - because Activate isn’t a typical store. Ready to lead a team, energize customers, and make your work week interesting?</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Reporting to the Regional Leader, you are responsible for the daily operations, troubleshooting technical and operational challenges, and managing the team to deliver an exceptional gaming experience. With high energy, laser-focused direction, and a drive to level up your team, you keep the action moving.</span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">This job posting is for an existing vacancy. This is a full-time, permanent position at our Edmonton West store located at </span><span style=\"color: rgb(0, 23, 140)\">160 Mayfield Common NW, Unit G010.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt; font-weight: bold\">Core Responsibilities</span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Store Operations <br></span></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Oversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may arise  </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Effective understanding of key performance indicators</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Help maintain brand consistency through positive customer experiences and local event involvement</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Participate in planning meetings to prepare and roll out various training and initiatives</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Perform regular general inspections of front desk and gaming areas</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Perform daily cleaning and maintenance duties in compliance with company standards</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Responsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees and identifying risks that may exist </span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am <br></span><span style=\"color: rgb(0, 23, 140)\"><br></span></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Customer Relations </span></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Create a lasting experience with in-store customers </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ensure customer satisfaction is a high priority and always top of mind</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">Receive and communicate customer suggestions for business process improvement </span><span style=\"color: rgb(0, 23, 140)\"><br></span></span><br></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Team Leadership </span></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Scheduling duties, as required, to ensure peak periods are properly staffed </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Leading in the hiring of new employees and creating a talent pipeline</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Managing performance of employees, including accountability coaching and development</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Training and development of new and current employees</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Address escalated concerns from customers and/or employees when necessary </span></li>\n</ul>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\"><br></span></p>\n<p><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Maintenance and Inventory</span></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Oversee the day to day maintenance process flow required for the facility </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ensure scheduled maintenance is coordinated by the Team Lead as needed, audit Team Lead notes and logs to ensure accuracy</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Audit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending products</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Provide regular updates to Regional Leader on facility issues</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Assess the gaps and identify the level of training required to enable employees to assess and/or carry out maintenance through coaching and practical experience</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ensure team is aware of room maintenance and how that impacts operations and customer experience </span></li>\n</ul>\n<p><span style=\"color: rgb(0, 47, 89); font-family: helvetica; font-size: 12pt\"><br></span></p>\n<p><span style=\"color: rgb(0, 47, 89); font-family: helvetica; font-size: 14pt\"><span style=\"color: rgb(61, 91, 242); font-weight: bold\">Qualifications</span></span></p>\n<p><span style=\"color: rgb(0, 47, 89); font-family: helvetica; font-size: 12pt\"><br></span></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Demonstrated leadership ability with 2 years of experience in a customer facing environment</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Demonstrated strengths in collaborative team environments</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ability to foster strong relationships with customers and employees</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Excellent communication skills, including listening, and oral</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Proficient in the use of hand and power tools</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Proficient in Microsoft Office and related software</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Multitasking in both leading teams and operational performance</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"><span style=\"color: rgb(0, 23, 140)\">Highly organized in managing competing priorities</span><span style=\"color: rgb(0, 47, 89)\"><br></span></span></li>\n</ul>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 12pt\"><br></span></p>\n<p><span style=\"color: rgb(61, 91, 242); font-family: helvetica; font-size: 14pt\"><span style=\"font-weight: bold\">Perks That Power Our People</span></span></p>\n<p><br></p>\n<ul style=\"list-style-type: square;\">\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Competitive salary </span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Benefits (extended health, dental, vision, and employee assistance program)</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Paid time off</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Ongoing learning and training with a focus on technology and innovation</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Free game play and employee discounts</span></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Fun and dynamic work environment</span><br></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">Casual and comfortable dress code</span><br></li>\n<li><span style=\"color: rgb(0, 23, 140); font-family: helvetica; font-size: 12pt\">On-site parking</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><em><span style=\"color: rgb(0, 23, 140)\"><span style=\"font-weight: bold\">Successful completion of a criminal record check is a condition of employment for this position. </span>  </span></em></span></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><em><span style=\"color: rgb(0, 23, 140)\"> <br></span></em></span></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><em><span style=\"color: rgb(0, 23, 140)\">Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact</span> <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a> <span style=\"color: rgb(0, 23, 140)\">which is an email monitored for this purpose.</span></em></span></p>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt\"><em><span style=\"color: rgb(0, 23, 140)\">We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.</span></em></span></p>\n<p><br></p>",
    "compensation": "$64,200 - $68,000 per year",
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    "jobOpeningStatus": "Open",
    "minimumExperience": "Manager/Supervisor",
    "jobOpeningShareUrl": "https://activategames.bamboohr.com/careers/786",
    "employmentStatusLabel": "Full-Time"
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