Coordinator for Care Management & Support Services

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  "detail": {
    "url": "https://familyservicesny.applytojob.com/apply/jobs/details/cuwjGEiRgL?&",
    "heading": "Coordinator for Care Management & Support Services",
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    "description_html": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Title:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span></span></span></span><span style=\"font-size:16px;\">Coordinator for Care Management & Support Services<span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">      </span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Salary:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> $62,000 - $65,000 annually</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Status:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> Full-Time, Exempt, 40 hours weekly</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supervisor:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Chief Program Officer</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"line-height:107%;\"><b style=\"font-family:Calibri, sans-serif;font-size:11pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Schedule: </span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Flexible schedule to meet client needs</span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">       </span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Function:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">The Coordinator for Support Services will develop and coordinate programming that plays a vital role in supporting clients and staff within Family Services’ (FSI’s) behavioral health program, ensuring that Support Services are integrated seamlessly into our system of care. This position fosters partnerships with internal and external stakeholders - including Behavioral Health and Operations leadership, Health Home Care Management teams, SCN navigation professionals, Peer agencies, and other collaborators - to enhance the quality and accessibility of services for those we serve. The Coordinator will supervise program staff and ensure Support Services are high quality and meet all agency and funder goals. The Coordinator will also help prepare FSI for the future, helping the agency to integrate additional supportive services such as community health workers or internal peer support services into our system of care.  </span><br> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Qualifications: </span></span></span></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">Bachelor’s degree in social work, psychology, public health, or a related field (Master’s preferred). </span></li><li><p><span style=\"font-size:16px;\">Knowledge of Health Home Care Management, SCN navigation, and peer support models. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Proficiency in data collection, analysis, and quality improvement, with attention to detail. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to meet agency and regulatory background check requirements. </span></p></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:16px;\"><strong>Essential Requirements</strong></span></p><div style=\"margin-bottom:11px;\"><p></p><ul><li><p><span style=\"font-size:16px;\">Experience coordinating or managing support services such as Health Home Care Management within behavioral health or healthcare settings. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Reliable transportation needed for occasional travel to partner sites or community locations. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to remain in a stationary position (sitting or standing) for extended periods of time. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to operate a computer and standard office equipment for prolonged periods. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to move throughout the office and between workspaces as needed. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to occasionally lift and/or move items up to 5 pounds (e.g., files, supplies, training materials). </span><br> </p></li></ul></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Position Responsibilities:  </span></span></span></b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Coordinates and oversees the delivery of Health Home Care Management, SCN navigation, and peer support services for clients and staff. </span></p></li><li><p><span style=\"font-size:16px;\">Acts as a liaison between our behavioral health program, external peer agencies, and internal teams to facilitate collaborative care. </span></p></li><li><p><span style=\"font-size:16px;\">Engages stakeholders to develop strategies for integrating support services into the system of care, optimizing client outcomes and staff support. </span></p></li><li><p><span style=\"font-size:16px;\">Assists in the planning and implementation of new service offerings, such as community health workers and internal peer services, as the program evolves. </span></p></li><li><p><span style=\"font-size:16px;\">Monitors service quality and adherence to program standards and work with staff to ensure compliance with requirements and the highest quality care.  </span></p></li><li><p><span style=\"font-size:16px;\">Provides training and guidance to staff on all service requirements, protocols and best practices. </span></p></li><li><p><span style=\"font-size:16px;\">Provides regular supervision, leadership and support for Support Services staff.  </span></p></li><li><p><span style=\"font-size:16px;\">Collects and analyzes data, documentation and performance of program and staff, and implement quality improvement principles to achieve goals.  </span></p></li><li><p><span style=\"font-size:16px;\">Participates in meetings and trainings relevant to program needs. </span></p></li><li><p><span style=\"font-size:16px;\">Other duties as assigned. </span></p></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Skills & Abilities:</span></span></span></b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Strong organizational, communication, and interpersonal skills. </span></p></li><li><p><span style=\"font-size:16px;\">Ability to build effective partnerships with diverse stakeholders including administrative staff, peer agencies, and community partners. </span></p></li><li><p><span style=\"font-size:16px;\">Understanding of and experience utilizing principles of change management for effective change and implementation of new program.  </span></p></li><li><p><span style=\"font-size:16px;\">Commitment to client-centered, culturally-responsive care. </span></p></li></ul><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Benefits:</span></span></span></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Medical, dental, and vision coverage.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">403(b) retirement plan with employer match up to 5%.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Group term life and long-term disability insurance.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supplemental life insurance & accidental death and dismemberment coverage (AD&D).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supplemental insurance through Aflac.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Employee assistance program (EAP).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Pet insurance.</span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Our Mission:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Our Values:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Compassion – Extending empathy and understanding to others.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Integrity – Being honest and dependable.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Diversity – Promoting a vision of community comprised of wide-ranging assets.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Respect – Treating all individuals with dignity and without judgement.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Justice – Promoting social and economic equity and fairness.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Quality – Aspiring for excellence in every aspect of our work.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><b>Work Environment:</b></span></span></span></span></span></span></p><ul><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Hybrid work environment with travel to meetings, and clinical sites as needed.</span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><br><br><img alt=\"\" height=\"253\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20260406153031-image-20260406113031-1.png\" width=\"294\"></p> <p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">#INDBH </span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span></span></span></span></p><p>Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].</p>\n\n<p> </p>\n\n<p>Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.</p>\n\n<p> </p>\n\n<p>Must be authorized to work in the United States without work sponsorship.</p>",
    "description_text": "Title: Coordinator for Care Management & Support Services\n Salary: $62,000 - $65,000 annually\n Status: Full-Time, Exempt, 40 hours weekly\n Supervisor: Chief Program Officer\n Schedule:  Flexible schedule to meet client needs\n Function:\n The Coordinator for Support Services will develop and coordinate programming that plays a vital role in supporting clients and staff within Family Services’ (FSI’s) behavioral health program, ensuring that Support Services are integrated seamlessly into our system of care. This position fosters partnerships with internal and external stakeholders - including Behavioral Health and Operations leadership, Health Home Care Management teams, SCN navigation professionals, Peer agencies, and other collaborators - to enhance the quality and accessibility of services for those we serve. The Coordinator will supervise program staff and ensure Support Services are high quality and meet all agency and funder goals. The Coordinator will also help prepare FSI for the future, helping the agency to integrate additional supportive services such as community health workers or internal peer support services into our system of care.\n Qualifications:\n Bachelor’s degree in social work, psychology, public health, or a related field (Master’s preferred).\n Knowledge of Health Home Care Management, SCN navigation, and peer support models.\n Proficiency in data collection, analysis, and quality improvement, with attention to detail.\n Ability to meet agency and regulatory background check requirements.\n Essential Requirements\n Experience coordinating or managing support services such as Health Home Care Management within behavioral health or healthcare settings.\n Reliable transportation needed for occasional travel to partner sites or community locations.\n Ability to remain in a stationary position (sitting or standing) for extended periods of time.\n Ability to operate a computer and standard office equipment for prolonged periods.\n Ability to move throughout the office and between workspaces as needed.\n Ability to occasionally lift and/or move items up to 5 pounds (e.g., files, supplies, training materials).\n Position Responsibilities:\n Coordinates and oversees the delivery of Health Home Care Management, SCN navigation, and peer support services for clients and staff.\n Acts as a liaison between our behavioral health program, external peer agencies, and internal teams to facilitate collaborative care.\n Engages stakeholders to develop strategies for integrating support services into the system of care, optimizing client outcomes and staff support.\n Assists in the planning and implementation of new service offerings, such as community health workers and internal peer services, as the program evolves.\n Monitors service quality and adherence to program standards and work with staff to ensure compliance with requirements and the highest quality care.\n Provides training and guidance to staff on all service requirements, protocols and best practices.\n Provides regular supervision, leadership and support for Support Services staff.\n Collects and analyzes data, documentation and performance of program and staff, and implement quality improvement principles to achieve goals.\n Participates in meetings and trainings relevant to program needs.\n Other duties as assigned.\n Skills & Abilities:\n Strong organizational, communication, and interpersonal skills.\n Ability to build effective partnerships with diverse stakeholders including administrative staff, peer agencies, and community partners.\n Understanding of and experience utilizing principles of change management for effective change and implementation of new program.\n Commitment to client-centered, culturally-responsive care.\n Benefits:\n Medical, dental, and vision coverage.\n 403(b) retirement plan with employer match up to 5%.\n Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).\n Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.\n Group term life and long-term disability insurance.\n Supplemental life insurance & accidental death and dismemberment coverage (AD&D).\n Supplemental insurance through Aflac.\n Employee assistance program (EAP).\n Pet insurance.\n Our Mission:\n Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.\n Our Values:\n Compassion – Extending empathy and understanding to others.\n Integrity – Being honest and dependable.\n Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.\n Diversity – Promoting a vision of community comprised of wide-ranging assets.\n Respect – Treating all individuals with dignity and without judgement.\n Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.\n Justice – Promoting social and economic equity and fairness.\n Quality – Aspiring for excellence in every aspect of our work.\n Work Environment:\n Hybrid work environment with travel to meetings, and clinical sites as needed.\n  #INDBH\n Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].\n Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.\n Must be authorized to work in the United States without work sponsorship.",
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      },
      "datePosted": "2026-06-03",
      "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Title:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span></span></span></span><span style=\"font-size:16px;\">Coordinator for Care Management & Support Services<span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">      </span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Salary:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> $62,000 - $65,000 annually</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Status:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> Full-Time, Exempt, 40 hours weekly</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supervisor:</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Chief Program Officer</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"line-height:107%;\"><b style=\"font-family:Calibri, sans-serif;font-size:11pt;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Schedule: </span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Flexible schedule to meet client needs</span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">       </span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Function:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">The Coordinator for Support Services will develop and coordinate programming that plays a vital role in supporting clients and staff within Family Services’ (FSI’s) behavioral health program, ensuring that Support Services are integrated seamlessly into our system of care. This position fosters partnerships with internal and external stakeholders - including Behavioral Health and Operations leadership, Health Home Care Management teams, SCN navigation professionals, Peer agencies, and other collaborators - to enhance the quality and accessibility of services for those we serve. The Coordinator will supervise program staff and ensure Support Services are high quality and meet all agency and funder goals. The Coordinator will also help prepare FSI for the future, helping the agency to integrate additional supportive services such as community health workers or internal peer support services into our system of care.  </span><br> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Qualifications: </span></span></span></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:16px;\">Bachelor’s degree in social work, psychology, public health, or a related field (Master’s preferred). </span></li><li><p><span style=\"font-size:16px;\">Knowledge of Health Home Care Management, SCN navigation, and peer support models. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Proficiency in data collection, analysis, and quality improvement, with attention to detail. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to meet agency and regulatory background check requirements. </span></p></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:16px;\"><strong>Essential Requirements</strong></span></p><div style=\"margin-bottom:11px;\"><p></p><ul><li><p><span style=\"font-size:16px;\">Experience coordinating or managing support services such as Health Home Care Management within behavioral health or healthcare settings. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Reliable transportation needed for occasional travel to partner sites or community locations. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to remain in a stationary position (sitting or standing) for extended periods of time. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to operate a computer and standard office equipment for prolonged periods. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to move throughout the office and between workspaces as needed. </span></p></li></ul><ul><li><p><span style=\"font-size:16px;\">Ability to occasionally lift and/or move items up to 5 pounds (e.g., files, supplies, training materials). </span><br> </p></li></ul></div><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Position Responsibilities:  </span></span></span></b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Coordinates and oversees the delivery of Health Home Care Management, SCN navigation, and peer support services for clients and staff. </span></p></li><li><p><span style=\"font-size:16px;\">Acts as a liaison between our behavioral health program, external peer agencies, and internal teams to facilitate collaborative care. </span></p></li><li><p><span style=\"font-size:16px;\">Engages stakeholders to develop strategies for integrating support services into the system of care, optimizing client outcomes and staff support. </span></p></li><li><p><span style=\"font-size:16px;\">Assists in the planning and implementation of new service offerings, such as community health workers and internal peer services, as the program evolves. </span></p></li><li><p><span style=\"font-size:16px;\">Monitors service quality and adherence to program standards and work with staff to ensure compliance with requirements and the highest quality care.  </span></p></li><li><p><span style=\"font-size:16px;\">Provides training and guidance to staff on all service requirements, protocols and best practices. </span></p></li><li><p><span style=\"font-size:16px;\">Provides regular supervision, leadership and support for Support Services staff.  </span></p></li><li><p><span style=\"font-size:16px;\">Collects and analyzes data, documentation and performance of program and staff, and implement quality improvement principles to achieve goals.  </span></p></li><li><p><span style=\"font-size:16px;\">Participates in meetings and trainings relevant to program needs. </span></p></li><li><p><span style=\"font-size:16px;\">Other duties as assigned. </span></p></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Skills & Abilities:</span></span></span></b></span></span></span></p><ul><li><p><span style=\"font-size:16px;\">Strong organizational, communication, and interpersonal skills. </span></p></li><li><p><span style=\"font-size:16px;\">Ability to build effective partnerships with diverse stakeholders including administrative staff, peer agencies, and community partners. </span></p></li><li><p><span style=\"font-size:16px;\">Understanding of and experience utilizing principles of change management for effective change and implementation of new program.  </span></p></li><li><p><span style=\"font-size:16px;\">Commitment to client-centered, culturally-responsive care. </span></p></li></ul><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Benefits:</span></span></span></b></span></span></span></p><ul><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Medical, dental, and vision coverage.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">403(b) retirement plan with employer match up to 5%.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Group term life and long-term disability insurance.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supplemental life insurance & accidental death and dismemberment coverage (AD&D).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Supplemental insurance through Aflac.</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Employee assistance program (EAP).</span></span></span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Pet insurance.</span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Our Mission:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Our Values:</span></span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Compassion – Extending empathy and understanding to others.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Integrity – Being honest and dependable.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Diversity – Promoting a vision of community comprised of wide-ranging assets.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Respect – Treating all individuals with dignity and without judgement.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Justice – Promoting social and economic equity and fairness.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Quality – Aspiring for excellence in every aspect of our work.</span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"><b>Work Environment:</b></span></span></span></span></span></span></p><ul><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">Hybrid work environment with travel to meetings, and clinical sites as needed.</span></span></span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><br><br><img alt=\"\" height=\"253\" src=\"https://assets.jazz.co/customers/customer_20190617202501_PMQTOLX8EYXFLEB6/layout/20260406153031-image-20260406113031-1.png\" width=\"294\"></p> <p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\">#INDBH </span></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Arial, sans-serif;\"> </span></span></span></span></span></span></p><p>Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].</p>\n\n<p> </p>\n\n<p>Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.</p>\n\n<p> </p>\n\n<p>Must be authorized to work in the United States without work sponsorship.</p>",
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          "addressRegion": "NY",
          "addressLocality": "Dutchess & Ulster Counties"
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      "validThrough": "2026-09-01",
      "uniqueJobCode": "job_20260603163909_OZNO8UKXTR11A3L1",
      "employmentType": "FULL_TIME",
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        "logo": "https://s3.amazonaws.com/resumator/customer_20190617202501_PMQTOLX8EYXFLEB6/logos/20260401154008_new_logo.png",
        "name": "Family Services Inc.",
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      "experienceRequirements": "Mid Level"
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    "title": "Coordinator for Care Management & Support Services",
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