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IT Specialist

Ricondoassociatesinc · Chicago, IL, 60601 · Hybrid · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyRicondoassociatesinc
TitleIT Specialist
Normalized title-
Department / team-
LocationChicago, IL, United States
Work modelHybrid / Hybrid
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-04-16 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

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Company jobsActive postings from Ricondoassociatesinc.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chicago.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRicondoassociatesinc
Sourceaa14c1b5-1615-4137-b1f9-96775049fe80
ATS providerJazzHR / ApplyToJob

Description

Ricondo is seeking an IT Specialist to join Ricondo’s team of talented IT professionals in our Chicago office. Ricondo is a full-service aviation consulting firm that provides strategic planning services to airports across the United States and globally, including operational and physical planning, master planning, environmental review, and business advisory services. As an IT Specialist, you will be supporting a diverse team of aviation professionals. You will have the opportunity to expand your knowledge and expertise through a variety of projects and issues. If you are a problem solver and lifelong learner, we encourage you to join our team and grow with us. Overview The IT Specialist will be part of a four-person team supporting approximately 190 employees across multiple offices. This role is central to the daily operation of the firm's technology infrastructure, serving as a primary point of contact for technical issues while contributing to the security, reliability, and efficiency of the firm's technical environment. Core Responsibilities A member of the helpdesk, you participate in addressing end-user issues. Ability to onboard, offboard, and maintain users and devices.  All duties related to both user and machine management using Intune, Entra, Autopilot, and other tools in support of life-cycle management. Server and virtualization administration, configuring and troubleshooting both on-premises and cloud environments. Participating in the review of vulnerability assessments and third-party reporting on vulnerabilities in our environment.  Working on remediation plans as required. Troubleshooting basic networking issues including ticketing with internet providers. Scripting with tools such as Powershell and other tools to increase the automation of monitoring, deployment and reporting. Assist with troubleshooting end-user tools and software. Support of installation, licensing and connectivity to resources. Perform additional duties as assigned. Required Qualifications Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Information Systems or equivalent certifications. 1-3 years of relevant experience providing IT support and administration in a small to medium sized business. Demonstrated breadth of knowledge across endpoint support, identity management, virtualization, and networking. Ability to support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and Office. Strong analytical and problem-solving skills. Excellent verbal, written, and interpersonal communication skills. Preferred Qualifications Familiarity with Cloud governance. Experience scripting in Powershell or similar tools to automate administrative tasks or troubleshoot. Experience with Backup software supporting a hybrid environment. Familiarity with cloud-based file systems, like Egnyte. Relevant industry certifications (Microsoft, CompTIA Network+, Cisco/Meraki or equivalents). Core Competencies Self-motivated: Demonstrates initiative and the ability to work independently and collaboratively across teams. Detail-oriented: Produces accurate, high-quality work and communicates technical information clearly to diverse audiences. Effective communicator: Builds strong relationships through clear and professional communication. Highly organized: Effectively manages multiple priorities and deadlines across concurrent issues. Competitive Benefits Package Employee Stock Ownership Plan (ESOP) 401(k) with employer match (based on company performance) 100% employer-paid medical, dental, and vision insurance Generous paid time off and company holidays Tuition reimbursement and professional development support Access to conferences, training, workshops, and webinars Short- and long-term disability coverage Life insurance Referral bonus program Flexible spending accounts (medical and dependent care) The base pay range for this role is $60,000 to $80,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors such as experience, education, and skills. Our Commitment We are committed to fostering a diverse, equitable, and inclusive workplace that supports cross-disciplinary collaboration and professional growth. We value quality, accountability, and a respectful, team-oriented environment. Ricondo is an equal opportunity employer

Full job record

Job IDf7ed2bbca3d0aba6f9dd73a56f911141a635440f
Org ID0cfaf71c-ee7b-4307-980f-8bb091cc3a55
Source IDaa14c1b5-1615-4137-b1f9-96775049fe80
Board IDaa14c1b5-1615-4137-b1f9-96775049fe80
Providerjazzhr
Provider Job KeytOQ8HSZMEG
TitleIT Specialist
Normalized Title
Statusactive
Activeyes
Location TextChicago, IL, 60601
Department
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionIL
CityChicago
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ricondoassociatesinc.applytojob.com/apply/tOQ8HSZMEG/IT-Specialist
Apply URLhttps://ricondoassociatesinc.applytojob.com/apply/tOQ8HSZMEG/IT-Specialist
First Seen At2026-05-30 06:03:32Z
Last Seen At2026-06-06 10:47:35Z
Last Checked At2026-06-06 10:47:35Z
Last Changed At2026-05-30 06:03:32Z
Inactive At
Source Posted At2026-04-16 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ricondoassociatesinc/date=2026-06-06/2026-06-06T10-47-33-565Z-514fa5eaea50f1c06bdff94b23a46da81fb297bfc20a5f520cb041140cb47a4d.json
Event Fields
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  "source_hash": "a413c226b9d796ff8a413f90ec65fb301bc81f7746153e2e3ca299080f9eb702",
  "last_changed_at": "2026-05-30T06:03:32.640Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
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Native Structured
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    "description_html": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ricondo is seeking an IT Specialist to join Ricondo’s team of talented IT professionals in our <b>Chicago</b> office. Ricondo is a full-service aviation consulting firm that provides strategic planning services to airports across the United States and globally, including operational and physical planning, master planning, environmental review, and business advisory services.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">As an IT Specialist, you will be supporting a diverse team of aviation professionals. You will have the opportunity to expand your knowledge and expertise through a variety of projects and issues. If you are a problem solver and lifelong learner, we encourage you to join our team and grow with us.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Overview </b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The <b>IT Specialist</b> will be part of a four-person team supporting approximately 190 employees across multiple offices. This role is central to the daily operation of the firm's technology infrastructure, serving as a primary point of contact for technical issues while contributing to the security, reliability, and efficiency of the firm's technical environment.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Core Responsibilities </b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A member of the helpdesk, you participate in addressing end-user issues.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to onboard, offboard, and maintain users and devices.  All duties related to both user and machine management using Intune, Entra, Autopilot, and other tools in support of life-cycle management.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Server and virtualization administration, configuring and troubleshooting both on-premises and cloud environments.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Participating in the review of vulnerability assessments and third-party reporting on vulnerabilities in our environment.  Working on remediation plans as required.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Troubleshooting basic networking issues including ticketing with internet providers.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Scripting with tools such as Powershell and other tools to increase the automation of monitoring, deployment and reporting.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with troubleshooting end-user tools and software. Support of installation, licensing and connectivity to resources.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Perform additional duties as assigned.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Required Qualifications </b></span></span></span></p><ul style=\"margin-bottom:8px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Information Systems or equivalent certifications.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>1-3</b> years of relevant experience providing IT support and administration in a small to medium sized business.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrated breadth of knowledge across endpoint support, identity management, virtualization, and networking.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and Office.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong analytical and problem-solving skills.</span></span></span></span></li><li style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal, written, and interpersonal communication skills.</span></span></span></span></li></ul><p style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Preferred Qualifications </b></span></span></span></p><ul style=\"margin-bottom:8px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with Cloud governance.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience scripting in Powershell or similar tools to automate administrative tasks or troubleshoot.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with Backup software supporting a hybrid environment.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with cloud-based file systems, like Egnyte.</span></span></span></span></li><li style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Relevant industry certifications (Microsoft, CompTIA Network+, Cisco/Meraki or equivalents).</span></span></span></span></li></ul><p style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Core Competencies </b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Self-motivated:</b> Demonstrates initiative and the ability to work independently and collaboratively across teams.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Detail-oriented:</b> Produces accurate, high-quality work and communicates technical information clearly to diverse audiences.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Effective communicator:</b> Builds strong relationships through clear and professional communication.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Highly organized:</b> Effectively manages multiple priorities and deadlines across concurrent issues.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Competitive Benefits Package</b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee Stock Ownership Plan (ESOP)</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer match (based on company performance)</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">100% employer-paid medical, dental, and vision insurance</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous paid time off and company holidays</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuition reimbursement and professional development support</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Access to conferences, training, workshops, and webinars</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Short- and long-term disability coverage</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Life insurance</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Referral bonus program</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Flexible spending accounts (medical and dependent care)</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The base pay range for this role is $60,000 to $80,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors such as experience, education, and skills.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Commitment</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We are committed to fostering a diverse, equitable, and inclusive workplace that supports cross-disciplinary collaboration and professional growth. We value quality, accountability, and a respectful, team-oriented environment.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ricondo is an equal opportunity employer</span></span></span></p>",
    "description_text": "Ricondo is seeking an IT Specialist to join Ricondo’s team of talented IT professionals in our Chicago office. Ricondo is a full-service aviation consulting firm that provides strategic planning services to airports across the United States and globally, including operational and physical planning, master planning, environmental review, and business advisory services.\n As an IT Specialist, you will be supporting a diverse team of aviation professionals. You will have the opportunity to expand your knowledge and expertise through a variety of projects and issues. If you are a problem solver and lifelong learner, we encourage you to join our team and grow with us.\n Overview\n The IT Specialist will be part of a four-person team supporting approximately 190 employees across multiple offices. This role is central to the daily operation of the firm's technology infrastructure, serving as a primary point of contact for technical issues while contributing to the security, reliability, and efficiency of the firm's technical environment.\n Core Responsibilities\n A member of the helpdesk, you participate in addressing end-user issues.\n Ability to onboard, offboard, and maintain users and devices.  All duties related to both user and machine management using Intune, Entra, Autopilot, and other tools in support of life-cycle management.\n Server and virtualization administration, configuring and troubleshooting both on-premises and cloud environments.\n Participating in the review of vulnerability assessments and third-party reporting on vulnerabilities in our environment.  Working on remediation plans as required.\n Troubleshooting basic networking issues including ticketing with internet providers.\n Scripting with tools such as Powershell and other tools to increase the automation of monitoring, deployment and reporting.\n Assist with troubleshooting end-user tools and software. Support of installation, licensing and connectivity to resources.\n Perform additional duties as assigned.\n Required Qualifications\n Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Information Systems or equivalent certifications.\n 1-3 years of relevant experience providing IT support and administration in a small to medium sized business.\n Demonstrated breadth of knowledge across endpoint support, identity management, virtualization, and networking.\n Ability to support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and Office.\n Strong analytical and problem-solving skills.\n Excellent verbal, written, and interpersonal communication skills.\n Preferred Qualifications\n Familiarity with Cloud governance.\n Experience scripting in Powershell or similar tools to automate administrative tasks or troubleshoot.\n Experience with Backup software supporting a hybrid environment.\n Familiarity with cloud-based file systems, like Egnyte.\n Relevant industry certifications (Microsoft, CompTIA Network+, Cisco/Meraki or equivalents).\n Core Competencies\n Self-motivated: Demonstrates initiative and the ability to work independently and collaboratively across teams.\n Detail-oriented: Produces accurate, high-quality work and communicates technical information clearly to diverse audiences.\n Effective communicator: Builds strong relationships through clear and professional communication.\n Highly organized: Effectively manages multiple priorities and deadlines across concurrent issues.\n Competitive Benefits Package\n Employee Stock Ownership Plan (ESOP)\n 401(k) with employer match (based on company performance)\n 100% employer-paid medical, dental, and vision insurance\n Generous paid time off and company holidays\n Tuition reimbursement and professional development support\n Access to conferences, training, workshops, and webinars\n Short- and long-term disability coverage\n Life insurance\n Referral bonus program\n Flexible spending accounts (medical and dependent care)\n The base pay range for this role is $60,000 to $80,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors such as experience, education, and skills.\n Our Commitment\n We are committed to fostering a diverse, equitable, and inclusive workplace that supports cross-disciplinary collaboration and professional growth. We value quality, accountability, and a respectful, team-oriented environment.\n Ricondo is an equal opportunity employer",
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      "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ricondo is seeking an IT Specialist to join Ricondo’s team of talented IT professionals in our <b>Chicago</b> office. Ricondo is a full-service aviation consulting firm that provides strategic planning services to airports across the United States and globally, including operational and physical planning, master planning, environmental review, and business advisory services.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">As an IT Specialist, you will be supporting a diverse team of aviation professionals. You will have the opportunity to expand your knowledge and expertise through a variety of projects and issues. If you are a problem solver and lifelong learner, we encourage you to join our team and grow with us.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Overview </b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The <b>IT Specialist</b> will be part of a four-person team supporting approximately 190 employees across multiple offices. This role is central to the daily operation of the firm's technology infrastructure, serving as a primary point of contact for technical issues while contributing to the security, reliability, and efficiency of the firm's technical environment.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Core Responsibilities </b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">A member of the helpdesk, you participate in addressing end-user issues.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to onboard, offboard, and maintain users and devices.  All duties related to both user and machine management using Intune, Entra, Autopilot, and other tools in support of life-cycle management.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Server and virtualization administration, configuring and troubleshooting both on-premises and cloud environments.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Participating in the review of vulnerability assessments and third-party reporting on vulnerabilities in our environment.  Working on remediation plans as required.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Troubleshooting basic networking issues including ticketing with internet providers.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Scripting with tools such as Powershell and other tools to increase the automation of monitoring, deployment and reporting.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Assist with troubleshooting end-user tools and software. Support of installation, licensing and connectivity to resources.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Perform additional duties as assigned.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"> </p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Required Qualifications </b></span></span></span></p><ul style=\"margin-bottom:8px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Bachelor’s degree in a relevant field such as Computer Science, Information Technology, Computer Information Systems or equivalent certifications.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>1-3</b> years of relevant experience providing IT support and administration in a small to medium sized business.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Demonstrated breadth of knowledge across endpoint support, identity management, virtualization, and networking.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ability to support Microsoft 365 services including Exchange Online, Teams, SharePoint, OneDrive and Office.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Strong analytical and problem-solving skills.</span></span></span></span></li><li style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Excellent verbal, written, and interpersonal communication skills.</span></span></span></span></li></ul><p style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Preferred Qualifications </b></span></span></span></p><ul style=\"margin-bottom:8px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with Cloud governance.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience scripting in Powershell or similar tools to automate administrative tasks or troubleshoot.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Experience with Backup software supporting a hybrid environment.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Familiarity with cloud-based file systems, like Egnyte.</span></span></span></span></li><li style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Relevant industry certifications (Microsoft, CompTIA Network+, Cisco/Meraki or equivalents).</span></span></span></span></li></ul><p style=\"margin-bottom:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Core Competencies </b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Self-motivated:</b> Demonstrates initiative and the ability to work independently and collaboratively across teams.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Detail-oriented:</b> Produces accurate, high-quality work and communicates technical information clearly to diverse audiences.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Effective communicator:</b> Builds strong relationships through clear and professional communication.</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Highly organized:</b> Effectively manages multiple priorities and deadlines across concurrent issues.</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Competitive Benefits Package</b></span></span></span></p><ul style=\"margin-bottom:11px;\"><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Employee Stock Ownership Plan (ESOP)</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">401(k) with employer match (based on company performance)</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">100% employer-paid medical, dental, and vision insurance</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Generous paid time off and company holidays</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Tuition reimbursement and professional development support</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Access to conferences, training, workshops, and webinars</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Short- and long-term disability coverage</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Life insurance</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Referral bonus program</span></span></span></span></li><li style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Flexible spending accounts (medical and dependent care)</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">The base pay range for this role is $60,000 to $80,000. The base salary range/hourly rate established for a job offer is dependent on job-related, non-discriminatory factors such as experience, education, and skills.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b>Our Commitment</b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">We are committed to fostering a diverse, equitable, and inclusive workplace that supports cross-disciplinary collaboration and professional growth. We value quality, accountability, and a respectful, team-oriented environment.</span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\">Ricondo is an equal opportunity employer</span></span></span></p>",
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        "name": "Ricondo & Associates, Inc.",
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