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Remote - Full-time Central Customer Service Technician

06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001 · Skin Medicinals LLC, New York, NY, US, New York, NY · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001
TitleRemote - Full-time Central Customer Service Technician
Normalized title-
Department / team-
LocationSkin Medicinals LLC, NY, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Skin Medicinals LLC.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company06e5f893 405a 4fa1 89f5 B01dfa10733c 19000101 000001
Sourcecfb6054e-a3c1-4934-9549-4f07f6fab9f3
ATS providerADP Workforce Now Recruiting

Description

Summary: Self-motivated, efficient, responsible multitasker to join our team. Candidate will communicate with patients and the pharmacy effectively to provide medications, pull up prescriptions via an online portal, bill and charge credit cards and update patient information in the system. Answer a high volume of calls and emails. Education/Experience: High School Graduate (or equivalent) is required. Previous experience in pharmacy or other related Healthcare fields is helpful but not necessary. Duties and Responsibilities include the following. Other duties may be assigned. Process/navigate prescriptions using computer software quickly and efficiently Perform high call volume of inbound/outbound calls to coordinate patient deliveries. Respond to customer inquiries via email Complete accurate payment information Effective communication between team members and Operations Manager Meet daily target goals set forth by the Operations Manager Have outstanding customer service skills Be able to work efficiently in an independent environment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to manage other technician tasks. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Strong analytical and critical thinking skills. Ability to comprehend and apply principles of basic math while analyzing data and generating reports. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft products, Google Docs, and Sheets. Information Security Expectations: While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties. Knowledge, Skills, and Other Abilities: Time management skills Excellent written and oral communication skills Demonstrated ability to handle confidential information appropriately Positive work attitude Willingness to learn and grow Customer service skills Ability to multi-task and have strong detail-oriented skills Ability to work well with various personalities Teamwork Independent and self-motivated Ability to accomplish goals with little to no supervision Participate in continuous quality improvement activities Should be able to type at least 40 WPM to keep a standard level of efficiency. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LOCATION: Remote. Training – Travel will be required to Carmel, IN for in-person training. A laptop would be provided. Prospective candidate should have at least a minimum of 100MBPS internet connection. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands. The employee is occasionally required to stand.

Full job record

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Source IDcfb6054e-a3c1-4934-9549-4f07f6fab9f3
Board IDcfb6054e-a3c1-4934-9549-4f07f6fab9f3
Provideradp_workforcenow
Provider Job Key628908
TitleRemote - Full-time Central Customer Service Technician
Normalized Title—
Statusactive
Activeyes
Location TextSkin Medicinals LLC, New York, NY, US, New York, NY
Department—
Team—
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionNY
CitySkin Medicinals LLC
Salary Raw—
Salary Min—
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First Seen At2026-05-31 18:56:48Z
Last Seen At2026-06-06 13:07:48Z
Last Checked At2026-06-06 13:07:48Z
Last Changed At2026-06-06 13:07:48Z
Inactive At—
Source Posted At2026-05-22 15:10:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.2.8/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" id=\"isPasted\"><div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Summary:</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;Self-motivated, efficient, responsible multitasker to join our team. &nbsp;Candidate will communicate with patients and the pharmacy effectively to provide medications, pull up prescriptions via an online portal, bill and charge credit cards and update patient information in the system. Answer a high volume of calls and emails.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Education/Experience:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>High School Graduate (or equivalent) is required. &nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Previous experience in pharmacy or other related Healthcare fields is helpful but not necessary.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Duties and Responsibilities</span></strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;include the following. &nbsp;Other duties may be assigned.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><ol style=\"list-style-type: decimal;margin-left:-0.25in;\"><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;'>Process/navigate prescriptions using computer software quickly and efficiently</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;'>Perform high call volume of inbound/outbound calls to coordinate patient deliveries.</span></li><li>Respond to customer inquiries via email</li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;'>Complete accurate payment information</span></li><li>&nbsp;Effective communication between team members and Operations Manager</li><li>Meet daily target goals set forth by the Operations Manager</li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Have outstanding customer service skills</span></li><li><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;color:black;'>Be able to work efficiently in an independent environment</span></li></ol><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Qualifications:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be able to manage other technician tasks. &nbsp; The requirements listed are representative of the knowledge, skill, and/or ability required. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Language Ability:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Math Ability:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Strong analytical and critical thinking skills. &nbsp; Ability to comprehend and apply principles of basic math while analyzing data and generating reports.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Reasoning Ability:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Computer Skills:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>To perform this job successfully, an individual should have knowledge of Microsoft products, Google Docs, and Sheets.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><br></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Information Security Expectations:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>While performing the duties of this job, the employee is required to abide by Apotheco information security policies, employee handbook and security and privacy regulatory requirements. Each employee is responsible for the secure and appropriate handling of Apotheco information, information received by customers, other companies and/or external parties.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Knowledge, Skills, and Other Abilities:</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Time management skills</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Excellent written and oral communication skills</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Demonstrated ability to handle confidential information appropriately</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Positive work attitude</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Willingness to learn and grow</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Customer service skills</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to multi-task and have strong detail-oriented skills</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to work well with various personalities</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Teamwork</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Independent and self-motivated</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Ability to accomplish goals with little to no supervision</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:windowtext;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Participate in continuous quality improvement activities</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:windowtext;'><div><div><div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Should be able to type at least 40 WPM to keep a standard level of efficiency.</span></p></div></div></div></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>Physical Demands:</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. &nbsp;Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;color:black;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p id=\"isPasted\"><strong><span style=\"font-size: 14px;\">LOCATION: Remote.</span></strong></p><p><span style=\"font-size: 14px;\"><strong>Training &ndash; Travel will be required to Carmel, IN for in-person training. &nbsp;</strong></span></p><p><strong><span style=\"font-size: 14px;\">A laptop would be provided. 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    "requisitionTitle": "Remote - Full-time Central Customer Service Technician",
    "clientRequisitionID": "1551",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "countrySubdivisionLevel1": {
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        "nameCode": {
          "shortName": "Skin Medicinals LLC, New York, NY, US"
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    "screeningRequirements": [],
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}
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