Mortgage Operations Manager- Green Brick Mortgage

{
  "content_hash": "69da8c81751097ca0b129047ce601a5f9e66bfd1f00ebe76253739f97de340e5",
  "source_hash": "70a2516ab4c975b1f0e36f7b4f055a4dec7cf684c1ecd05cb0845ff4783c0c5e",
  "last_changed_at": "2026-06-06T20:09:05.865Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Plano, TX, US",
    "city": "Plano",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T20:09:05.847Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Plano, TX, US",
      "city": "Plano",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": "hour",
  "workplace_type": "hybrid",
  "salary_currency": null
}

{}

{
  "json_ld": {
    "url": "https://careers-greenbrickpartners.icims.com/jobs/1617/mortgage-operations-manager--green-brick-mortgage/job",
    "@type": "JobPosting",
    "title": "Mortgage Operations Manager- Green Brick Mortgage",
    "@context": "http://schema.org",
    "datePosted": "2024-06-06T20:09:05.228Z",
    "description": "<h2>Overview</h2>\n<p>The Operations Manager must believe in, practice, and initiate all Green Brick Mortgage values set forth in an acronym we call HOME. They must be <strong>H</strong>onest, <strong>O</strong>bjective, <strong>M</strong>ature and <strong>E</strong>fficient in how they approach their role at Green Brick Mortgage.</p>\n<p> </p>\n<p>Green Brick Mortgage is seeking a motivated and detail-oriented Operations Manager to lead and support mortgage fulfillment teams in a fast-paced, growth-driven environment. This role partners closely with the Vice President of Credit and senior leadership to execute operational strategies, drive performance improvements, and maintain regulatory compliance.</p>\n<p> </p>\n<p>This position serves as a key operational leader responsible for managing day-to-day mortgage fulfillment operations while supporting the company’s growth as a captive mortgage provider for builder partners. The Operations Manager ensures efficiency, quality, compliance, and service excellence across business-to-business and business-to-consumer channels.</p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Support senior leadership in executing the operational vision and objectives for the Mortgage Operations Department. </li>\n <li>Manage the daily workflow and performance of mortgage fulfillment teams, including Processing, Underwriting, and Closing functions as assigned. </li>\n <li>Establish and monitor goals and Key Performance Indicators (KPIs) for operational staff to promote accountability and continuous improvement. </li>\n <li>Recruit, train, develop, and retain high-performing mortgage operations staff. </li>\n <li>Provide hands-on coaching, performance feedback, and professional development to team members. </li>\n <li>Promote cross-functional knowledge and collaboration across mortgage operations teams. </li>\n <li>Maintain and manage third-party vendor relationships to ensure service-level expectations are met. </li>\n <li>Monitor operational metrics and contribute to dashboard reporting and performance scorecards. </li>\n <li>Identify process gaps and inefficiencies; collaborate with leadership to implement improvements and document procedures. </li>\n <li>Ensure compliance with all investor guidelines, federal regulations, and applicable state laws throughout the loan fulfillment process. </li>\n <li>Serve as a role model by promoting a strong culture of quality, compliance, and customer service for borrowers and builder partners. </li>\n <li>Assist with audits, exams, and internal reviews as needed.</li>\n</ul>\n<p><strong>Supervision of Others: </strong> Mortgage Fulfillment Staff</p>\n<p> </p>\n<p><strong>Authority/Budget/Decision Making/Discretion and Independent Judgment Ability:  </strong></p>\n<p>Utilizes discretion, judgment, and high-level analytical skills to interpret complex situations.</p>\n<p><strong> </strong></p>\n<p><strong>Physical Requirements:  </strong>Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 25 pounds. Specific vision ability required by this job include close vision, distance vision, color vision and peripheral vision.</p>\n<p> </p>\n<p><strong>Location: </strong>Hybrid - Plano Corporate Office</p>\n<h2>Qualifications</h2>\n<p><strong>Education:</strong></p>\n<ul>\n <li>BS degree in a business-related field (i.e. Finance, Accounting, Real Estate, Business or similar) preferred. </li>\n</ul>\n<p><strong>Competencies:</strong></p>\n<ul>\n <li>Experience managing teams in a performance-driven and regulated environment</li>\n <li>Strong working knowledge of mortgage fulfillment operations and workflows</li>\n <li>Practitioner-level knowledge of GSE and Government loan products</li>\n <li>Thorough understanding of mortgage regulations, compliance, and investor guidelines</li>\n <li>Strong interpersonal skills with the ability to build relationships across departments</li>\n <li>Excellent problem-solving, analytical, and decision-making capabilities</li>\n <li>Strong organizational skills with the ability to manage multiple priorities and deadlines</li>\n <li>Excellent written and verbal communication skills</li>\n <li>High attention to detail with the ability to work independently or collaboratively</li>\n</ul>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>8–12 years of progressive experience in the mortgage banking industry </li>\n <li>Minimum of 3–5 years managing mortgage fulfillment or operations teams </li>\n <li>Experience in a captive lending or direct-to-consumer environment preferred</li>\n</ul>\n<p><strong>Green Brick Total Compensation:</strong></p>\n<ul>\n <li>Competitive compensation and bonus program</li>\n <li>Multiple Medical and ancillary benefits</li>\n <li>401(k) with Company Match</li>\n <li>Home Purchase Discount</li>\n</ul>\n<p>Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.</p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "75024",
          "addressRegion": "TX",
          "streetAddress": "5501 Headquarters Dr",
          "addressCountry": "US",
          "addressLocality": "Plano",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-06-06T20:09:05.228Z",
    "employmentType": "OTHER",
    "hiringOrganization": {
      "name": "UNAVAILABLE",
      "@type": "Organization",
      "sameAs": "UNAVAILABLE"
    },
    "occupationalCategory": "Mortgage"
  },
  "detail_meta": {
    "url": "https://careers-greenbrickpartners.icims.com/jobs/1617/mortgage-operations-manager--green-brick-mortgage/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 41042,
    "compact_response_bytes": 6247,
    "original_response_bytes": 41042
  },
  "sitemap_job": {
    "id": "1617",
    "url": "https://careers-greenbrickpartners.icims.com/jobs/1617/mortgage-operations-manager--green-brick-mortgage/job",
    "slug": "mortgage-operations-manager--green-brick-mortgage",
    "lastmod": "2026-05-04T13:40:53-04:00"
  },
  "detail_errors": []
}