Player Operations Fitness Center Manager

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    "url": "https://playerexperience-usta.icims.com/jobs/4998/player-operations-fitness-center-manager/job",
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    "title": "Player Operations Fitness Center Manager",
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    "datePosted": "2026-06-04T04:00:00.000Z",
    "description": "<h2>  </h2>\n<p><strong>Who We Are</strong></p>\n<p>It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?</p>\n<p> </p>\n<p>We are seeking a Player Operations Fitness Center Manager<strong> </strong>to play an essential role in the US Open player experience. </p>\n<p> </p>\n<h2>  </h2>\n<p><strong>The Role </strong></p>\n<p> </p>\n<p>The US Open Player Fitness Center Manager is responsible for the day-to-day operations of the Player Fitness Center during the 2026 US Open. The Manager will work closely with the wider Player Operations team to ensure a positive and efficient experience for all players utilizing the Fitness Center.</p>\n<p> </p>\n<p>● Supervise the day-to-day operations of the Player Fitness Center, including equipment maintenance, cleanliness, inventory control, and private room bookings schedule, ensuring all policies and procedures are followed.● Supervise and provide leadership to the Fitness Center staff and work with the Staffing Coordinator to monitor schedules● Lead the setup and teardown of the Fitness Center spaces with key decisions on daily operations.● Ensure the safety and security of the Fitness Centre and its equipment.● Assist players and their teams with questions or concerns regarding the Fitness Center.● Assist players and their trainers in locating and utilizing equipment.● Provide excellent customer service to all players, coaches, and staff.● Resolve any player complaints or issues promptly and professionally.● Maintain a positive and welcoming environment within the Fitness Centre.● Coordinate with the Manager or equipment vendor for any major equipment repairs or issues.● Ensure equipment is clean, sanitized, and in proper working order.● Maintain accurate records of all Fitness Centre equipment and supplies.● Order and restock supplies as needed.● Communicate effectively while contributing to the daily Player Operations team meeting, and keeping the Manager up to date on operations● Report any staffing or personnel issues to the Manager and Staffing Manager● Other duties as assigned by senior player operations staff</p>\n<p> </p>\n<p>Dates:  August 17, 2026 - September 13, 2026</p>\n<h2>  </h2>\n<p><strong>Who You Are </strong></p>\n<ul>\n <li>High School Diploma or equivalent required. Bachelor's degree in Exercise Science, Kinesiology, Sports Management, or a related field preferred.</li>\n <li>Experience working in a high-pressure environment preferred.</li>\n <li>Experience in customer service is essential.</li>\n <li>Experience leading and managing staff</li>\n <li>Strong organizational and time-management skills.</li>\n <li>Excellent communication and interpersonal skills.</li>\n <li>Ability to work independently and as part of a team.</li>\n <li>Proficiency in basic computer skills (Google Suite).</li>\n <li>First Aid/CPR certification preferred.</li>\n</ul>\n<h2>  </h2>\n<p><strong>What We Offer</strong></p>\n<p> </p>\n<p><strong>Compensation:</strong> This is an exempt position with a salaried rate of <strong>$6,250</strong></p>\n<p> </p>\n<p><strong>Uniforms:</strong> Employees will be provided with uniforms to ensure a professional and cohesive team appearance.</p>\n<p> </p>\n<p><strong>Daily Meal Allowance:</strong> A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.</p>\n<p> </p>\n<p><strong>Exciting Work Environment:</strong> Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.</p>\n<p> </p>\n<p> </p>\n<p> </p>\n<p> </p>\n<h2><strong>Come One, Come All</strong></h2>\n<p>We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!</p>\n<p><em>USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.</em></p>",
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