Customer Service Representative

{
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  "source_hash": "f5bac8b5b9aba3038ac5eaa85d6ab878022b0b7fa5332fdb5a536064714f0023",
  "last_changed_at": "2026-05-30T06:06:45.646Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Tyler, Texas, 75702, United States",
    "city": "Tyler",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-04T11:42:56.119Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Tyler, Texas, 75702, United States",
      "city": "Tyler",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "387",
    "isRemote": null,
    "location": {
      "city": "Tyler",
      "state": "Texas"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18646",
    "locationType": "0",
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Operations",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Tyler",
      "state": "Texas",
      "postalCode": "75702",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-22",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">About Us</span></span></span></p>\n<p>Atlas Credit is a family-owned financial company that has been helping customers since 1968, providing over $3 billion in financial assistance. We pride ourselves on strong community values, a supportive team environment, and delivering excellent customer service.</p>\n<p><span style=\"font-size: 18pt\"><span><br></span></span></p>\n<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">What You’ll Do</span></span></span></p>\n<ul>\n<li>Provide excellent customer service<span> </span><span style=\"font-weight: bold\">over the phone</span></li>\n<li>Handle a high volume of<span> </span><span style=\"font-weight: bold\">incoming and outgoing calls</span></li>\n<li>Assist customers with questions, account information, and issue resolution</li>\n<li>Follow up with customers regarding accounts and past-due balances</li>\n<li>Process loan applications and perform data entry</li>\n<li>Maintain accurate customer records and documentation</li>\n<li>Build strong customer relationships through professional communication</li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span><br></span></span></p>\n<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">What We’re Looking For</span></span></span></p>\n<ul>\n<li>Customer service experience preferred (1+ year)</li>\n<li>Strong<span> </span><span style=\"font-weight: bold\">phone communication skills</span><span> </span>and confidence speaking with customers</li>\n<li>Ability to multitask in a fast-paced environment</li>\n<li>Strong problem-solving and active listening skills</li>\n<li>Basic computer and data entry skills</li>\n<li>Bilingual (English required, Spanish preferred<br></li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span><br></span></span></p>\n<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">Schedule</span></span></span></p>\n<ul>\n<li>8-hour day shifts</li>\n<li><span style=\"font-weight: bold\">Monday–Saturday (one weekday off)</span></li>\n<li><span style=\"font-weight: bold\">Saturday availability required</span></li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span><br></span></span></p>\n<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">Benefits</span></span></span></p>\n<ul>\n<li>Competitive pay</li>\n<li>Health, dental, and vision insurance</li>\n<li>Paid vacation &amp; sick time</li>\n<li>401(k) with company match</li>\n<li>Paid holidays</li>\n<li>Bonus opportunities</li>\n<li>Career growth and advancement</li>\n</ul>\n<p><span style=\"font-size: 18pt\"><span><br></span></span></p>\n<p><span style=\"font-size: 18pt\"><span><span style=\"font-weight: bold\">Why Join Atlas Credit?</span></span></span></p>\n<p>Join a company that values its employees and provides a supportive environment where you can grow your career while helping customers every day.</p>\n<p><br></p>\n<p>👉 <span style=\"font-weight: bold\">Apply today to join our team!</span></p>",
    "compensation": "15.00",
    "departmentId": "18646",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Operations",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://atlascredit.bamboohr.com/careers/387",
    "employmentStatusLabel": "Full-Time"
  }
}