Associate Director-Permanent Housing (85229)

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  "detail": {
    "city": "San Jose",
    "jobId": 672672,
    "level": "Management",
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    "jobTitle": "Associate Director-Permanent Housing (85229)",
    "location": "Pioneer - San Jose, CA 95118",
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    "description": "<p style=\"margin-right:96px; text-align:justify\"><img alt=\"HomeFirstLogoMain_DarkBlue.png\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" /></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Position: </span></strong><span style=\"color:#000000\">Associate Director &ndash; Permanent Housing</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Program/Location: </span></strong><span style=\"color:#000000\">Pioneer, Santa Clara County</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Reports to: </span></strong><span style=\"color:#000000\">Director</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Status: </span></strong><span style=\"color:#000000\">Full Time, Exempt</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Compensation: </span></strong><span style=\"color:#000000\">$116,812.80/Annually</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>&nbsp;</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>ABOUT HOMEFIRST</strong></span></span></p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\">Established in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>OUR VALUES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><em>Kindness</em></strong><em>: We act with empathy toward others.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><em>Passion</em></strong><em>: We ignite change to fulfill our mission.</em></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><em>Excellence</em></strong><em>: We deliver exceptional service to our communities.</em></span></span></li>\n</ul>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">POSITION OVERVIEW</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Under general direction of the Director and in collaboration with the VP of Permanent Housing, the Associate Director supports planning, design, and implementation of Housing Retention Services&mdash;comprising Permanent Supportive Housing, Homelessness Prevention, and site-based Resident Services. This position advances performance toward established housing outcome metrics, ensures compliance with all contractual and licensing requirements, and maintains effective partnerships across the agency and community. This role is further responsible for modeling the values and principles of HomeFirst within the agency and broader community.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">The Associate Director will provide supervision and oversight to 3&ndash;4 Program Managers.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">REPORTING RELATIONSHIPS</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">The position reports to the Director in the Permanent Housing Division.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">PRIMARY RESPONSIBILITIES</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Project Management, Leadership</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Under the supervision of the Director, collaborate with the VP of Permanent Housing and the Quality Control Department to monitor, analyze, and evaluate program performance against permanent housing outcome targets</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Lead the development and consistent application of industry best practices in case management and permanent housing interventions</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Ensure full compliance with all contracts, agency, and licensing requirements</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Participate in agency and division level strategic planning sessions alongside the Director and VP of Permanent Housing</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Manage project plans, adhere to deadlines, achieve all program, and position deliverables</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Serve as subject matter consultant to the Director, leadership and staff on case management and housing intervention strategies</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Facilitate collaborative decision making for program development and participant interventions</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Maintain awareness of emerging trends in case management and permanent housing at the local, regional, and national levels</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Report regularly to the Director on internal case management matters and policy changes in homelessness prevention</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Forge and sustain internal and external partnerships to support service delivery and resource coordination</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Recruit, evaluate and mentor 3&ndash;4 Program Managers, guiding their teams&rsquo; professional growth and performance</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Coordinate clear and consistent departmental communications</span></span></span></li>\n</ul>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">&nbsp;General</span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Attend all job-related meetings, including program staff meetings and agency-wide meetings.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Represent the agency in public speaking events as requested.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Participate in opportunities for learning and skill maintenance/development, including internal and external training and workshops.</span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">Assist with other duties assigned. </span></span></span></li>\n</ul>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>COMPETENCIES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Excellence: </strong>Commits to high achievement by setting personal standards of excellence, driving results, and continuously improving performance while fostering team success and organizational goals. </span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Collaboration: </strong>Works effectively to build strong relationships, foster open communication, and create a cohesive and high-performing team.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Diversity &amp; Inclusion:</strong> Cultivates an inclusive environment that values and respects the social identities of all individuals, creating space for authenticity and equity.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Managing Performance: </strong>Ensures team goals are met by proactively addressing concerns, providing guidance, and fostering accountability to achieve desired outcomes.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Empowering &amp; Developing Others: </strong>Delegates authority confidently, provides the freedom for individual styles, and offers recognition and constructive feedback to develop team members effectively<strong>.</strong></span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Managing Change: </strong>Leads teams through organizational shifts by positively guiding others, encouraging adaptability, and aligning priorities with the agency&rsquo;s mission.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Risk Management: </strong>Evaluates and mitigates risks in operational and strategic areas, prioritizes safety, and raises concerns to address potential issues proactively.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Technical Expertise: </strong>Maintains a high level of skill and knowledge relevant to the role, staying adaptable and current in their field.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Customer Service: </strong>Understands the needs and goals of both internal and external stakeholders, working collaboratively to achieve mutually beneficial outcomes.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Planning and Organizing: </strong>Develops and adheres to efficient workflows, ensuring deadlines and processes are streamlined for maximum effectiveness.</span></span></li>\n\t<li><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong>Critical Thinking:</strong> Approaches challenges with a logical, systematic, and thoughtful methodology to effectively navigate complex situations and make informed decision</span></span></li>\n</ul>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">Skills, Abilities, and Knowledge:</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">The Associate Director, Permanent Housing Director, is relentless in their commitment to ending homelessness through the principles of Housing First and harm reduction. They demonstrate this commitment by contributing to strategic program design and applying a data-driven approach to performance improvement. Their active participation in testing, analysis, and refinement of program models reflects a personal pursuit of excellence in all aspects of their work.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">The Associate Director adeptly navigates competing demands from internal and external stakeholders, balancing a deep passion for service with strong business acumen. They anticipate challenges, weigh multiple priorities, and make informed decisions that further both program outcomes and organizational sustainability.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">The Associate Director actively cultivates the growth of their Program Managers, ensuring they embody HomeFirst&rsquo;s values and are equipped for career advancement. Through mentoring, feedback, and professional development opportunities, they build a leadership pipeline that strengthens site-based resident services.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">HomeFirst serves a richly diverse community, and the Associate Director values working with people from a wide range of social and economic backgrounds. They foster an inclusive environment where all participants and staff feel respected, supported, and empowered.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">BENEFITS</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><strong><span style=\"color:#000000\">ORGANIZATIONAL EQUITY STATEMENT</span></strong></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n\n<p style=\"margin-right:96px; text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:'Trebuchet MS',Helvetica,sans-serif\"><span style=\"color:#000000\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></span></p>\n\n<p style=\"margin-right:96px; text-align:justify\">&nbsp;</p>\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Associate Director-Permanent Housing (85229)\",\"identifier\":\"J0NI38672672\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D5CCEE08944274A96388058FB68F1A82/jobs/672672\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":116812.8,\"maxValue\":116812.8,\"unitText\":\"\"}},\"datePosted\":\"2026-05-06\",\"description\":\"Job DetailsLevel: ManagementJob Location: Pioneer - San Jose, CA 95118Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $116,812.80 - $116,812.80 Salary/yearTravel Percentage: NegligibleJob Shift: AnyJob Category: Nonprofit - Social Services\\n\\nPosition: Associate Director &ndash; Permanent Housing\\n\\nProgram/Location: Pioneer, Santa Clara County\\n\\nReports to: Director\\n\\nStatus: Full Time, Exempt\\n\\nCompensation: $116,812.80/Annually\\n\\n&nbsp;\\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n&nbsp;\\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n&nbsp;\\n\\nPOSITION OVERVIEW\\n\\nUnder general direction of the Director and in collaboration with the VP of Permanent Housing, the Associate Director supports planning, design, and implementation of Housing Retention Services&mdash;comprising Permanent Supportive Housing, Homelessness Prevention, and site-based Resident Services. This position advances performance toward established housing outcome metrics, ensures compliance with all contractual and licensing requirements, and maintains effective partnerships across the agency and community. This role is further responsible for modeling the values and principles of HomeFirst within the agency and broader community.\\n\\nThe Associate Director will provide supervision and oversight to 3&ndash;4 Program Managers.\\n\\n&nbsp;\\n\\nREPORTING RELATIONSHIPS\\n\\nThe position reports to the Director in the Permanent Housing Division.\\n\\n&nbsp;\\n\\nPRIMARY RESPONSIBILITIES\\n\\nProject Management, Leadership\\n\\n\\n\\tUnder the supervision of the Director, collaborate with the VP of Permanent Housing and the Quality Control Department to monitor, analyze, and evaluate program performance against permanent housing outcome targets\\n\\tLead the development and consistent application of industry best practices in case management and permanent housing interventions\\n\\tEnsure full compliance with all contracts, agency, and licensing requirements\\n\\tParticipate in agency and division level strategic planning sessions alongside the Director and VP of Permanent Housing\\n\\tManage project plans, adhere to deadlines, achieve all program, and position deliverables\\n\\tServe as subject matter consultant to the Director, leadership and staff on case management and housing intervention strategies\\n\\tFacilitate collaborative decision making for program development and participant interventions\\n\\tMaintain awareness of emerging trends in case management and permanent housing at the local, regional, and national levels\\n\\tReport regularly to the Director on internal case management matters and policy changes in homelessness prevention\\n\\tForge and sustain internal and external partnerships to support service delivery and resource coordination\\n\\tRecruit, evaluate and mentor 3&ndash;4 Program Managers, guiding their teams&rsquo; professional growth and performance\\n\\tCoordinate clear and consistent departmental communications\\n\\n\\n&nbsp;\\n\\n&nbsp;General\\n\\n\\n\\tAttend all job-related meetings, including program staff meetings and agency-wide meetings.\\n\\tRepresent the agency in public speaking events as requested.\\n\\tParticipate in opportunities for learning and skill maintenance/development, including internal and external training and workshops.\\n\\tAssist with other duties assigned. \\n\\n\\n&nbsp;\\n\\nCOMPETENCIES\\n\\n\\n\\tExcellence: Commits to high achievement by setting personal standards of excellence, driving results, and continuously improving performance while fostering team success and organizational goals. \\n\\tCollaboration: Works effectively to build strong relationships, foster open communication, and create a cohesive and high-performing team.\\n\\tDiversity &amp; Inclusion: Cultivates an inclusive environment that values and respects the social identities of all individuals, creating space for authenticity and equity.\\n\\tManaging Performance: Ensures team goals are met by proactively addressing concerns, providing guidance, and fostering accountability to achieve desired outcomes.\\n\\tEmpowering &amp; Developing Others: Delegates authority confidently, provides the freedom for individual styles, and offers recognition and constructive feedback to develop team members effectively.\\n\\tManaging Change: Leads teams through organizational shifts by positively guiding others, encouraging adaptability, and aligning priorities with the agency&rsquo;s mission.\\n\\tRisk Management: Evaluates and mitigates risks in operational and strategic areas, prioritizes safety, and raises concerns to address potential issues proactively.\\n\\tTechnical Expertise: Maintains a high level of skill and knowledge relevant to the role, staying adaptable and current in their field.\\n\\tCustomer Service: Understands the needs and goals of both internal and external stakeholders, working collaboratively to achieve mutually beneficial outcomes.\\n\\tPlanning and Organizing: Develops and adheres to efficient workflows, ensuring deadlines and processes are streamlined for maximum effectiveness.\\n\\tCritical Thinking: Approaches challenges with a logical, systematic, and thoughtful methodology to effectively navigate complex situations and make informed decision\\n\\n\\n&nbsp;\\n\\nSkills, Abilities, and Knowledge:\\n\\nThe Associate Director, Permanent Housing Director, is relentless in their commitment to ending homelessness through the principles of Housing First and harm reduction. They demonstrate this commitment by contributing to strategic program design and applying a data-driven approach to performance improvement. Their active participation in testing, analysis, and refinement of program models reflects a personal pursuit of excellence in all aspects of their work.\\n\\n&nbsp;\\n\\nThe Associate Director adeptly navigates competing demands from internal and external stakeholders, balancing a deep passion for service with strong business acumen. They anticipate challenges, weigh multiple priorities, and make informed decisions that further both program outcomes and organizational sustainability.\\n\\n&nbsp;\\n\\nThe Associate Director actively cultivates the growth of their Program Managers, ensuring they embody HomeFirst&rsquo;s values and are equipped for career advancement. Through mentoring, feedback, and professional development opportunities, they build a leadership pipeline that strengthens site-based resident services.\\n\\n&nbsp;\\n\\nHomeFirst serves a richly diverse community, and the Associate Director values working with people from a wide range of social and economic backgrounds. They foster an inclusive environment where all participants and staff feel respected, supported, and empowered.\\n\\n&nbsp;\\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\n&nbsp;\\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\n&nbsp;\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\n&nbsp;\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n&nbsp;\\nQualificationsQUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tPeople with lived experience encouraged to apply\\n\\tBilingual in Spanish and bicultural preferred, not required\\n\\t3 years leadership experience\\n\\tBachelor’s degree in social work or related human services field, degree may be substituted by 4 years’ experience in human services. \\n\\tKnowledge of homelessness and/or housing services\\n\\tProficient in Microsoft Word, Outlook, and basic uses of Excel\\n\\tValid CA driver’s license and insurance, and reliable transportation\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties\\n\\n\\nOther:\\n\\n\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;\\n\",\"responsibilities\":\"\\n\\nPosition: Associate Director &ndash; Permanent Housing\\n\\nProgram/Location: Pioneer, Santa Clara County\\n\\nReports to: Director\\n\\nStatus: Full Time, Exempt\\n\\nCompensation: $116,812.80/Annually\\n\\n&nbsp;\\n\\nABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst&trade; is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership &ndash; meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n&nbsp;\\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n&nbsp;\\n\\nPOSITION OVERVIEW\\n\\nUnder general direction of the Director and in collaboration with the VP of Permanent Housing, the Associate Director supports planning, design, and implementation of Housing Retention Services&mdash;comprising Permanent Supportive Housing, Homelessness Prevention, and site-based Resident Services. 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They demonstrate this commitment by contributing to strategic program design and applying a data-driven approach to performance improvement. Their active participation in testing, analysis, and refinement of program models reflects a personal pursuit of excellence in all aspects of their work.\\n\\n&nbsp;\\n\\nThe Associate Director adeptly navigates competing demands from internal and external stakeholders, balancing a deep passion for service with strong business acumen. They anticipate challenges, weigh multiple priorities, and make informed decisions that further both program outcomes and organizational sustainability.\\n\\n&nbsp;\\n\\nThe Associate Director actively cultivates the growth of their Program Managers, ensuring they embody HomeFirst&rsquo;s values and are equipped for career advancement. Through mentoring, feedback, and professional development opportunities, they build a leadership pipeline that strengthens site-based resident services.\\n\\n&nbsp;\\n\\nHomeFirst serves a richly diverse community, and the Associate Director values working with people from a wide range of social and economic backgrounds. They foster an inclusive environment where all participants and staff feel respected, supported, and empowered.\\n\\n&nbsp;\\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers&rsquo; compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\n&nbsp;\\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\n&nbsp;\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\n&nbsp;\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n&nbsp;\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HomeFirst\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3150 Almaden Expy\",\"addressLocality\":\"San Jose\",\"addressRegion\":\"CA\",\"postalCode\":95118,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tPeople with lived experience encouraged to apply\\n\\tBilingual in Spanish and bicultural preferred, not required\\n\\t3 years leadership experience\\n\\tBachelor’s degree in social work or related human services field, degree may be substituted by 4 years’ experience in human services. \\n\\tKnowledge of homelessness and/or housing services\\n\\tProficient in Microsoft Word, Outlook, and basic uses of Excel\\n\\tValid CA driver’s license and insurance, and reliable transportation\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties\\n\\n\\nOther:\\n\\n\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;\\n\",\"experienceRequirements\":\"QUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tPeople with lived experience encouraged to apply\\n\\tBilingual in Spanish and bicultural preferred, not required\\n\\t3 years leadership experience\\n\\tBachelor’s degree in social work or related human services field, degree may be substituted by 4 years’ experience in human services. \\n\\tKnowledge of homelessness and/or housing services\\n\\tProficient in Microsoft Word, Outlook, and basic uses of Excel\\n\\tValid CA driver’s license and insurance, and reliable transportation\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties\\n\\n\\nOther:\\n\\n\\n\\tAble to perform sedentary work;\\n\\tAble to lift up to 30 lbs. on occasion;\\n\\tAbility to use keyboard and read computer screens for extended periods;\\n\\tAble to stand/sit for extended periods, kneel, reach and bend related to the completion of duties;\\n\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"4 Year Degree\"}",
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