BizOps Engineer

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    "description": "<h2 data-testid=\"typography\">Description</h2>\r\n\r\n<p><strong>About Vimo</strong><br />\r\n<span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Vimo&reg; started as the &ldquo;Expedia&rdquo; of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we are now reinventing how states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we are helping agencies serve more people, faster, and transforming healthcare service delivery as we know it.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>BizOps&nbsp;Engineer</strong>&nbsp;to join our Vimo team. Vimo is the leading provider for state-based marketplace technology with more experience than any technology provider transitioning states off healthcare.gov and implementing exchanges. We are dedicated to helping as many Americans as possible easily find and enroll in affordable health insurance.&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>About The Role -</strong>&nbsp;As a BizOps Engineer, you will be a pivotal member of our team, owning the end-to-end management and execution of critical operational processes. This hands-on role combines deep technical&nbsp;expertise&nbsp;with process management and cross-functional coordination. You will&nbsp;leverage&nbsp;your skills in scripting, data analysis, and automation to directly drive efficiency, mitigate risk, and ensure the flawless execution of our operations.&nbsp;</p>\r\n\r\n<p>The ideal candidate will have the ability to play multiple roles including&nbsp;planning&nbsp;complex&nbsp;operational&nbsp;processes,&nbsp;managing&nbsp;cross-functional team,&nbsp;providing&nbsp;technical oversight and inputs, and&nbsp;communicating&nbsp;effectively to internal and external stakeholders. He / She must have a strong technical background, great attention to detail, and ability to work well with various teams.&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Responsibilities -&nbsp;&nbsp;</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Operations Leadership &amp; Execution: Take full ownership of our complex operational processes, from&nbsp;initial&nbsp;planning and scheduling to final execution. Lead cross-functional coordination and serve as the&nbsp;central point&nbsp;of contact for internal (Development, QA, Product) and external stakeholders.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Automation &amp; Scripting: Develop,&nbsp;maintain, and enhance tools and scripts using SQL, shell, and Python to automate data checks, environment configurations, and other manual steps within operational runbooks.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Documentation &amp; Maintenance: Own and&nbsp;maintain&nbsp;all process documentation, including runbooks, playscripts, and timeline templates, ensuring they are&nbsp;accurate, up-to-date, and easy for the team to follow.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Monitoring &amp; Support: Proactively&nbsp;monitor&nbsp;the execution of operational runs in real-time, troubleshoot issues as they arise, and provide technical support to internal and external teams.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Data Analysis &amp; Reporting: Perform comprehensive data analysis and generate reports to evaluate process performance,&nbsp;identify&nbsp;bottlenecks, and inform strategic decisions for process improvement.&nbsp;&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Develop tools and utilities to automate various aspects of our operational processes. These can range from simple data checks in SQL to significant Jenkins jobs and complex analysis &amp; reporting tools.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Manage and coordinate the execution of the operational processes with internal and external teams.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Communicate regular updates internally and externally.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Drive continuous improvements of the operational processes through a combination of retrospectives, analysis,&nbsp;automation&nbsp;and corrective procedures.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n",
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The candidate is expected to handle all data in accordance with company security, privacy, and data protection policies. \\r\\n\\tCompliance with access control, data classification, and applicable legal and regulatory requirements is required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"responsibilities\":\"Description\\r\\n\\r\\nAbout Vimo\\r\\nVimo&reg; started as the &ldquo;Expedia&rdquo; of health insurance and has evolved into a leader in transforming government IT infrastructure with its proven SaaS and AI technology. Our innovative approach to health insurance shopping and enrollment has expanded beyond exchanges, and we are now reinventing how states administer safety net programs such as Medicaid, SNAP (food stamps), child care, and unemployment insurance. With our cutting-edge technology, we are helping agencies serve more people, faster, and transforming healthcare service delivery as we know it.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nBizOps&nbsp;Engineer&nbsp;to join our Vimo team. 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Lead cross-functional coordination and serve as the&nbsp;central point&nbsp;of contact for internal (Development, QA, Product) and external stakeholders.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAutomation &amp; Scripting: Develop,&nbsp;maintain, and enhance tools and scripts using SQL, shell, and Python to automate data checks, environment configurations, and other manual steps within operational runbooks.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tDocumentation &amp; Maintenance: Own and&nbsp;maintain&nbsp;all process documentation, including runbooks, playscripts, and timeline templates, ensuring they are&nbsp;accurate, up-to-date, and easy for the team to follow.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMonitoring &amp; Support: Proactively&nbsp;monitor&nbsp;the execution of operational runs in real-time, troubleshoot issues as they arise, and provide technical support to internal and external teams.&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tData Analysis &amp; Reporting: Perform comprehensive data analysis and generate reports to evaluate process performance,&nbsp;identify&nbsp;bottlenecks, and inform strategic decisions for process improvement.&nbsp;&nbsp;\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tDevelop tools and utilities to automate various aspects of our operational processes. 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The candidate is expected to handle all data in accordance with company security, privacy, and data protection policies. \\r\\n\\tCompliance with access control, data classification, and applicable legal and regulatory requirements is required.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<h2 data-testid=\"typography\">Qualifications</h2>\r\n\r\n<p><strong>Required Qualifications&nbsp;</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Bachelor&#39;s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>5+ years of experience in&nbsp;a technical&nbsp;operations, QA, DevOps, or similar role.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Proficiency&nbsp;in SQL, with experience in complex queries and data manipulation.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Strong scripting skills (e.g.&nbsp;Python / shell) for automation and tool&nbsp;development.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Excellent analytical and problem-solving abilities and a proactive approach to&nbsp;identifying&nbsp;and resolving issues.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Outstanding verbal and written communication and interpersonal skills, with the ability to coordinate with diverse teams.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><strong>Preferred Qualifications&nbsp;</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Demonstrated experience managing complex, multi-step processes with&nbsp;numerous&nbsp;dependencies.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Familiarity with project management methodologies or tools (e.g., Jira, Asana).&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Experience with monitoring and alerting tools (e.g., Splunk, Grafana).&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Prior experience in a customer-facing or customer-support role.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><strong>Compensation and&nbsp;Benefits-&nbsp;&nbsp;</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Competitive compensation -&nbsp;(Please note that salary and compensation may vary based on factors such as skills, experience,&nbsp;performance&nbsp;and location.)&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>We offer a comprehensive benefits package, including but not limited to:&nbsp;<br />\r\n\tHealth, Dental, Life, Disability, and Vision insurance&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p>Healthcare spending or reimbursement accounts (HSA/FSA)&nbsp;</p>\r\n\r\n<p>Retirement benefits (401k)&nbsp;</p>\r\n\r\n<p>Paid time off&nbsp;</p>\r\n\r\n<p>Holidays: 13 paid days per year&nbsp;</p>\r\n\r\n<p>Education&nbsp;assistance&nbsp;or tuition reimbursement-&nbsp;</p>\r\n\r\n<p>Employee discounts for Gym memberships &amp; commuting/travel&nbsp;assistance&nbsp;</p>\r\n\r\n<p><strong>Our Vaues -&nbsp;&nbsp;</strong></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>We believe that working hard, when it is imbued with purpose, can and should be fun.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>You&rsquo;ll&nbsp;find we are a &ldquo;can do&rdquo; place where people work together and roll up their sleeves to get the job done.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Everyone has a voice; everyone&rsquo;s ideas count, and everyone is respected.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>We have built a company, as well as a community of friends and colleagues, with respect for each other.&nbsp;</p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Information Security &amp; Data Protection</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This role may involve access to sensitive or regulated information. The candidate is expected to handle all data in accordance with company security, privacy, and data protection policies. </span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Compliance with access control, data classification, and applicable legal and regulatory requirements is required.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n",
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