Lead Business Analyst – Quote to Cash

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Miami, FL",
    "city": "Miami",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
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{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "\n<li>Serve as the functional lead for all Quote-to-Cash (QTC) initiatives across Salesforce CRM, NetSuite ERP, CPQ, billing, and order management.&nbsp;</li>\n<li>Document end-to-end business processes including Lead → Opportunity → Quote → Order → Billing → Revenue.&nbsp;</li>\n<li>Partner with Sales Operations and GTM leaders to refine and improve sales processes and system workflows.&nbsp;</li>\n<li>Gather, analyze, and translate business requirements into functional specifications and user stories.&nbsp;</li>\n<li>Drive cross-functional workshops to define future-state processes and system enhancements.&nbsp;</li>\n<li>Work closely with CRM, ERP, Integration, and Data teams to ensure seamless handoffs and process efficiency.&nbsp;</li>\n<li>Support solution design for Salesforce enhancements including CPQ, approvals, automation, and reporting.&nbsp;</li>\n<li>Support NetSuite functional workflows including order booking, customer master, invoicing, and financial posting.&nbsp;</li>\n<li>Collaborate with integration teams (Boomi, ADF, middleware) to ensure reliable and accurate data flows between systems.&nbsp;</li>\n<li>Develop documentation such as BRDs, process flows, UAT scripts, training materials, and SOPs.&nbsp;</li>\n<li>Educate cross-functional teams on QTC best practices, system capabilities, and process dependencies.&nbsp;</li>\n<li>Identify opportunities for automation, simplification, and AI-enabled productivity improvements.&nbsp;</li>\n<li>Support change management efforts including UAT coordination and user enablement.&nbsp;</li>\n"
    },
    {
      "text": "Required Qualifications ",
      "content": "\n<li>7+ years of experience in Business Analysis with strong Quote-to-Cash exposure.&nbsp;</li>\n<li>Hands-on functional expertise with Salesforce CRM (Sales Cloud, CPQ preferred).&nbsp;</li>\n<li>Experience supporting NetSuite ERP workflows: order management, billing, customer master, and finance operations.&nbsp;</li>\n<li>Strong understanding of GTM processes, Sales Ops, pipeline management, and forecasting.&nbsp;</li>\n<li>Experience documenting business flows, requirements, and functional specifications.&nbsp;</li>\n<li>Knowledge of integration technologies such as Boomi, MuleSoft, ADF, or similar tools.&nbsp;</li>\n<li>Excellent communication skills with the ability to work across Sales, Finance, Operations, and IT.&nbsp;</li>\n<li>Strong analytical, problem-solving, and facilitation skills.&nbsp;</li>\n<li>Ability to drive workshops, influence stakeholders, and champion best practices.&nbsp;</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1772667260420,
  "updatedAt": null,
  "categories": {
    "team": "Information Technology",
    "location": "Miami, FL",
    "commitment": "Regular Full Time",
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