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HomeCompaniesFa Evzu Saasfaprod1 Fa Ocs Oraclecloud Com CX 1Contact Center Assistant I - Patient Access - Days

Contact Center Assistant I - Patient Access - Days

Fa Evzu Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · York, PA, United States; 540 S George St-Greenway Tech Bldg-EMP, York, PA, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Evzu Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
TitleContact Center Assistant I - Patient Access - Days
Normalized title-
Department / teamRevenue Cycle
LocationYork, PA, United States
Work model-
Employment typePart Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-02 / 2026-06-03
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Evzu Saasfaprod1 Fa Ocs Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in York.Open
Department jobsActive postings in Revenue Cycle.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Evzu Saasfaprod1 Fa Ocs Oraclecloud Com CX 1
Source141e2fa9-69c2-4818-bbbf-c9689ea3d0fe
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description General Summary Performs a variety of support functions including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews, scheduling, registration and insurance record management. Shift Part Time, Mon & Wed - 8a-3:30p; Tues - 8a-2:30p Thurs & Fri - OFF Responsibilities Duties and Responsibilities Essential Functions: Answer high volume of incoming calls to a centralized phone queue and occasional outgoing calls with exceptional customer service skills in a timely manner Actively listen to identify defined urgent symptoms and direct appropriately to clinical staff Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives Effectively relay medical information to the clinical team to aid them in providing exceptional patient care (verbally or via the patient’s Electronic Health Record as appropriate) Maintain accurate and comprehensible documentation of caller’s needs in the patient’s EHR Communicate with ancillary areas (pharmacy, lab, imaging, etc.) to provide information for the patient/practice Build sustainable relationships and engage customers by going the extra mile Schedule patient appointments within established parameters Collect accurate financial and demographic information for registration when necessary Pages providers as needed for consults Meet department/team qualitative and quantitative targets Possess strong computer skills and the ability to maneuver multiple resources Utilize communication “scripts” when handling specific topics Comply with all HIPAA rules and regulations; obtain 2 patient identifiers with each interaction Common Expectations: Maintains established policies and procedures, objectives, quality assessment and safety standards. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation Establishes and maintains files and records on an ongoing basis. Qualifications Qualifications Minimum Education: High School Diploma or GED Required Work Experience: Less than 1 year Relevant experience. Required Customer service, medical office and/or call center support experience. Preferred Courses and Training: Medical terminology. within 180 days Required Knowledge, Skills, and Abilities: Strong phone and verbal communication skills. Actively listen and speak in a professional manner. Customer focus and adaptability to various personality types and call scenarios. Ability to manage time effectively. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy

Full job record

Job IDf6ae280ccf9f712500f266e92c05a044b665ff5d
Org IDb484349d-18e7-4347-bf77-a24fb2cebde7
Source ID141e2fa9-69c2-4818-bbbf-c9689ea3d0fe
Board ID141e2fa9-69c2-4818-bbbf-c9689ea3d0fe
Provideroracle_hcm
Provider Job Key225852
TitleContact Center Assistant I - Patient Access - Days
Normalized Title
Statusactive
Activeyes
Location TextYork, PA, United States; 540 S George St-Greenway Tech Bldg-EMP, York, PA, US
DepartmentRevenue Cycle
Team
Employment Typepart_time
Workplace Type
Remote Policy
CountryUnited States
RegionPA
CityYork
Salary RawDescription General Summary Performs a variety of support functions including, but not limited to, general phone management and call intake, urgent symptom routing, customer interviews, scheduling, registration and insurance record management. Shift Part Time, Mon & Wed - 8a-3:30p; Tues - 8a-2:30p Thurs & Fri - OFF Responsibilities Duties and Responsibilities Essential Functions: Answer high volume of incoming calls to a centralized phone queue and occasional outgoing calls with exceptional customer service skills in a timely manner Actively listen to identify defined urgent symptoms and direct appropriately to clinical staff Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives Effectively relay medical information to the clinical team to aid them in providing exceptional patient care (verbally or via the patient’s Electronic Health Record as appropriate) Maintain accurate and comprehensible documentation of caller’s needs in the patient’s EHR Communicate with ancillary areas (pharmacy, lab, imaging, etc.) to provide information for the patient/practice Build sustainable relationships and engage customers by going the extra mile Schedule patient appointments within established parameters Collect accurate financial and demographic information for registration when necessary Pages providers as needed for consults Meet department/team qualitative and quantitative targets Possess strong computer skills and the ability to maneuver multiple resources Utilize communication “scripts” when handling specific topics Comply with all HIPAA rules and regulations; obtain 2 patient identifiers with each interaction Common Expectations: Maintains established policies and procedures, objectives, quality assessment and safety standards. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation Establishes and maintains files and records on an ongoing basis. Qualifications Qualifications Minimum Education: High School Diploma or GED Required Work Experience: Less than 1 year Relevant experience. Required Customer service, medical office and/or call center support experience. Preferred Courses and Training: Medical terminology. within 180 days Required Knowledge, Skills, and Abilities: Strong phone and verbal communication skills. Actively listen and speak in a professional manner. Customer focus and adaptability to various personality types and call scenarios. Ability to manage time effectively. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-evzu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/225852
Apply URLhttps://fa-evzu-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/225852
First Seen At2026-06-03 11:07:20Z
Last Seen At2026-06-06 19:24:29Z
Last Checked At2026-06-06 19:24:29Z
Last Changed At2026-06-06 10:54:42Z
Inactive At
Source Posted At2026-06-02 20:12:11Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-evzu-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T19-23-34-216Z-2f20e85ccb3e29486896386b360c095d2e329e80823af4601dc3a5489ee71292.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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