Growth Marketing Analyst

We believe communication belongs to everyone. We exist to democratize phone service.  TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do.   We're the largest provider of free phone service in the nation. And we're just getting started. Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere. We are looking for a strategic and impact driven Growth Marketing Analyst to join our Business Analytics team. This role sits at the center of how we scale, building the measurement engine that powers smart, confident growth decisions. As we expand from a primarily performance driven model into a full funnel brand and performance growth engine, we are evolving how we define, measure, and optimize impact. You will play a critical role in creating clarity across the funnel and ensuring our investments drive sustainable growth and long term value. At TextNow, we believe in being clear and simple, biasing toward progress, and providing context not control. This role requires strong analytical depth, sound business judgment, and the ability to turn complex data into straightforward recommendations that drive action. More about TextNow Our culture We’re proud of the culture that we’ve built at TextNow, but one of the most common questions we hear is ‘how do you continue to sustain it as the world and the company continues to change?’ The reality is that we’re only able to keep up because each and every TextNovian contributes to our culture through being involved, by living our values, sharing feedback, embracing change and more! Our values Customer Obsessed We strive to have a deep understanding of our customers. Do Right By Our People We treat each other with fairness, respect, and integrity. Accept the Challenge We adopt a "Yes, We Can" mindset to achieve ambitious goals. Act Like an Owner We treat this company like it's our own... because it is! Give a Damn We are deeply committed and passionate about our work and achieving results. Our benefits and more This is a brief overview of the benefits that TextNow offers its employees. More complete details can be found in TextNow’s Benefit Guide and legal plan documents, which are available to employees on or shortly after their start date with TextNow. The benefits listed herein are for illustrative purposes only and may change from time-to-time in TextNow’s sole discretion. Free phone service Strong work life blend Flexible work arrangements (work-from-home, remote, or access to one of our office spaces) Employee stock options Unlimited vacation 12 paid holidays per year Competitive pay Health, dental, and vision benefits Short-term & long-term disability $750 annual wellness benefit or healthcare spending account RRSP matching (Canada) | 401(K) (USA) Parental leave for eligible employees Learning & Development opportunities We travel a few times a year for various team events, company-wide off-sites, and more More information about our total rewards package will be available during the hiring process. Dogfooding & Customer Obsession At TextNow, every employee gets to actively use our app for calling and texting. Dogfooding helps us experience what customers do, to spot issues early, and drive better design, developer, and user experiences. Diversity and Inclusion Our aim is to make every person who joins TextNow feel like they belong, that they’re valued, and that they’re able to be their authentic selves at work. We’re all accountable for creating an inclusive culture and a sense of belonging for one another. By doing this together, we’ll make TextNow better for everyone. Equal opportunity We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Applicants who require reasonable accommodation during the hiring process may contact our Talent Team. TextNow Candidate Policy By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact our Talent Team. What you'll do: Own reporting and visibility across the full growth funnel from awareness through monetization Establish clear funnel definitions and channel roles to support portfolio level optimization Build and maintain a trusted single source of truth for cross channel performance Monitor paid, organic, lifecycle, partnerships, and brand performance and proactively surface risks and opportunities Analyze CAC, LTV, payback periods, and marketing ROI to guide investment decisions Identify conversion bottlenecks and recommend experiments that unlock scalable growth Support forecasting, scenario modeling, and quarterly planning to ensure disciplined investment Measure and quantify brand lift and upper funnel impact to ensure long term growth investments are properly valued Partner with Data Science to design and measure A B tests and incrementality studies Bring rigor and clarity to attribution models, KPI definitions, and tracking frameworks Collaborate with Data Engineering to improve data reliability and automation Partner with Finance and Marketing to align spend with measurable business outcomes Deliver clear, actionable insights to leaders that influence real time decisions Who you are: You have 5 to 7 plus years of experience in Growth, Marketing Analytics, or Business Analytics You are highly proficient in SQL and comfortable working with large, imperfect datasets You have experience building dashboards in Looker, Tableau, or similar BI tools You deeply understand marketing funnels, attribution, experimentation, and CAC and LTV dynamics You think beyond reporting and connect analysis to financial and strategic impact You communicate clearly and confidently with both technical and non technical stakeholders You proactively identify risks and opportunities before they become obvious You thrive in fast moving, high growth environments and hold performance to a high bar Nice to have: Experience in a high growth, performance driven organization Subscription, telecom, or consumer app experience Experience supporting Marketing Mix Modeling initiatives Hands on experience with marketing platforms and mobile measurement partners Experience optimizing portfolio allocation across channels

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