Home › Companies › A563C2B507A952E68EFB59C308F1BE33 › HOUSEKEEPING INSPECTOR/ESS FT
HOUSEKEEPING INSPECTOR/ESS FT
A563C2B507A952E68EFB59C308F1BE33 · Mar Monte Hotel - SANTA BARBARA, CA 93103; 1111 E CABRILLO BLVD, SANTA BARBARA, CA, 93103, USA · On Site · Active · $21–$23 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | A563C2B507A952E68EFB59C308F1BE33 |
| Title | HOUSEKEEPING INSPECTOR/ESS FT |
| Normalized title | - |
| Department / team | - |
| Location | SANTA BARBARA, CA, United States |
| Work model | On Site |
| Employment type | - |
| Salary | $21–$23 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-12-16 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from A563C2B507A952E68EFB59C308F1BE33. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in SANTA BARBARA. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | A563C2B507A952E68EFB59C308F1BE33 |
| Source | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| ATS provider | Paycom ATS |
Description
Description
About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu. https://www.springboardhospitality.com/
Primary mission:
The Housekeeping Inspector is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations, recommends and implements procedural changes. Also, monitors inventories and expenses.
SCOPE OF WORK + TEAM
Reports to Executive Housekeeper/ Director of Housekeeping
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.
Ensure that daily records assignments are completed, signed off on and turned into housekeeping office on time
RESPONSIBILITIES
Supervise the housekeeping associates to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
Must be effective at listening to, understanding and clarifying the concerns and issues raised by staff and other co-workers in an attentive, courteous and service oriented manner
Maintain regular attendance based on property needs and standards
Use proper two-way radio and phone etiquette at all times when communicating with co-workers
Inspect staff’s work performance within assigned section on a daily basis to ensure that all standards and productivity levels are being met and maintained.
Oversee the organized closing of the floors procedures at the end of the day are followed, ensuring the room attendant’s carts are clean and restocked.
Ensure that daily records assignments are completed, signed off on and turned into housekeeping office on time
Maintain key control system; collect all keys and assignment sheets daily at the end of each shift
Supervise all laundry and housekeeping, holding them accountable and responsible for their work performance
Submit proper documentation regarding poor work performance, misconduct , attendance issues and improper attire
Ensure that all staff takes their 30-minute meal breaks and rest periods
Handle items for “lost and found” according to OLS Hotels & Resorts standards
Inspect all VIP rooms and report their availability to the Front Desk
Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, OLS Hotels & Resorts policies and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
Respond to guest requests, concerns and problems to ensure guest satisfaction. Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner.
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and associates and maintain/ improve guest satisfaction.
Qualifications
EXPERIENCE:
Prior Experience:
2+ employment in a related position with this company or other organization(s).
IT Expertise:
Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
Must be able to type 45 wpm and have the ability to input data and access information on the computer
Must have proficient working knowledge of Microsoft Office, Opera; preferred.
Must be able to exercise confidentiality and discretion.
Use the telephone and computer system for reporting and verifying room status.
Education:
High School diploma or GED required; college degree preferred.
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and/or request to Supervisor.
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Properly store, secure and issue supplies as needed to meet business demands.
Complete all reports in a timely and efficient manner as required by management.
Establish, with Hotel Manager's approval, any additional standards as needed for the Housekeeping Department.
Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.
Ensure completion of regular maintenance and cleaning projects on a biannual basis.
Monitor all V.I.P.'s, special guests and requests, special projects and other responsibilities as assigned.
Participate in hotel committees, MOD program and task force assignments.
OTHER EXPECTATIONS:
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
Competitive Base Salary
PTO
Medical, Dental, Vision, Life, Pet Insurance
401K
Costco Membership
Bereavement Leave
Management Contract Referral Program
Education Assistance
Additional Per Position
Employee Rates at all of Springboard Hospitality’s 35+ Hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
Retention Bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Springboard Hospitality Core Values:
CONNECTED. We are plugged into people, technology and the cutting edge of culture.
INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Full job record
| Job ID | f5e2d8b75e4824ea392f44306f36b6a60da9dc9e |
| Org ID | 179f6b6b-f38d-4b52-a2e4-60ad45a341df |
| Source ID | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| Board ID | 1236fea3-994d-43fb-a637-eee2bc28c47a |
| Provider | paycom |
| Provider Job Key | 417841 |
| Title | HOUSEKEEPING INSPECTOR/ESS FT |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Mar Monte Hotel - SANTA BARBARA, CA 93103; 1111 E CABRILLO BLVD, SANTA BARBARA, CA, 93103, USA |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | SANTA BARBARA |
| Salary Raw | $21.00 - $23.00 Hourly |
| Salary Min | 21 |
| Salary Max | 23 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=417841&clientkey=A563C2B507A952E68EFB59C308F1BE33 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=417841&clientkey=A563C2B507A952E68EFB59C308F1BE33 |
| First Seen At | 2026-05-31 19:03:28Z |
| Last Seen At | 2026-06-06 19:17:27Z |
| Last Checked At | 2026-06-06 19:17:27Z |
| Last Changed At | 2026-05-31 19:03:28Z |
| Inactive At | — |
| Source Posted At | 2025-12-16 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A563C2B507A952E68EFB59C308F1BE33/date=2026-06-06/2026-06-06T19-17-22-908Z-9cea027b7ef93f16accfcb3c4ba0aec42ee8f30bc64e02be95b3b7193b82a53e.json |
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"description": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">About our company:</span></span></span></u></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. </span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">At every level, the Springboard team is dedicated to going <em>Above & Beyond</em> to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu. </span></span></span><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\"><a href=\"https://www.springboardhospitality.com/\" target=\"_blank\"><span style=\"font-family:Montserrat;\"><span style=\"color:#0000FF;\">https://www.springboardhospitality.com/</span></span></a></span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Primary mission:</span></span></span></u></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">The Housekeeping Inspector is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations, recommends and implements procedural changes. Also, monitors inventories and expenses. </span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">SCOPE OF WORK + TEAM </span></span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Reports to Executive Housekeeper/ Director of Housekeeping</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Ensure that daily records assignments are completed, signed off on and turned into housekeeping office on time</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-size:12pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">RESPONSIBILITIES </span></span></span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Supervise the housekeeping associates to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. </span></span></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be effective at listening to, understanding and clarifying the concerns and issues raised by staff and other co-workers in an attentive, courteous and service oriented manner</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Maintain regular attendance based on property needs and standards</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Use proper two-way radio and phone etiquette at all times when communicating with co-workers</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Inspect staff’s work performance within assigned section on a daily basis to ensure that all standards and productivity levels are being met and maintained. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Oversee the organized closing of the floors procedures at the end of the day are followed, ensuring the room attendant’s carts are clean and restocked.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Ensure that daily records assignments are completed, signed off on and turned into housekeeping office on time</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Maintain key control system; collect all keys and assignment sheets daily at the end of each shift</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Supervise all laundry and housekeeping, holding them accountable and responsible for their work performance</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Submit proper documentation regarding poor work performance, misconduct , attendance issues and improper attire</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Ensure that all staff takes their 30-minute meal breaks and rest periods</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Handle items for “lost and found” according to OLS Hotels & Resorts standards</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Inspect all VIP rooms and report their availability to the Front Desk</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, OLS Hotels & Resorts policies and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Respond to guest requests, concerns and problems to ensure guest satisfaction. Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and associates and maintain/ improve guest satisfaction.</span> </span></span></li>\r\n</ul>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"HOUSEKEEPING INSPECTOR/ESS FT\",\"identifier\":\"J0JG13417841\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A563C2B507A952E68EFB59C308F1BE33/jobs/417841\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":21,\"maxValue\":23,\"unitText\":\"\"}},\"datePosted\":\"2025-12-16\",\"description\":\"Job DetailsJob Location: Mar Monte Hotel - SANTA BARBARA, CA 93103Salary Range: $21.00 - $23.00 HourlyAbout our company:\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nSpringboard Hospitality maintains corporate offices in Los Angeles and Honolulu. https://www.springboardhospitality.com/\\r\\n\\r\\nPrimary mission:\\r\\n\\r\\nThe Housekeeping Inspector is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations, recommends and implements procedural changes. Also, monitors inventories and expenses. \\r\\n\\r\\nSCOPE OF WORK + TEAM \\r\\n\\r\\n\\r\\n\\tReports to Executive Housekeeper/ Director of Housekeeping\\r\\n\\tThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.\\r\\n\\tEnsure that daily records assignments are completed, signed off on and turned into housekeeping office on time\\r\\n\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tSupervise the housekeeping associates to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. \\r\\n\\r\\n\\t\\r\\n\\t\\tMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working\\r\\n\\t\\tMust be effective at listening to, understanding and clarifying the concerns and issues raised by staff and other co-workers in an attentive, courteous and service oriented manner\\r\\n\\t\\tMaintain regular attendance based on property needs and standards\\r\\n\\t\\tUse proper two-way radio and phone etiquette at all times when communicating with co-workers\\r\\n\\t\\tInspect staff’s work performance within assigned section on a daily basis to ensure that all standards and productivity levels are being met and maintained. \\r\\n\\t\\tOversee the organized closing of the floors procedures at the end of the day are followed, ensuring the room attendant’s carts are clean and restocked.\\r\\n\\t\\tEnsure that daily records assignments are completed, signed off on and turned into housekeeping office on time\\r\\n\\t\\tMaintain key control system; collect all keys and assignment sheets daily at the end of each shift\\r\\n\\t\\tSupervise all laundry and housekeeping, holding them accountable and responsible for their work performance\\r\\n\\t\\tSubmit proper documentation regarding poor work performance, misconduct , attendance issues and improper attire\\r\\n\\t\\tEnsure that all staff takes their 30-minute meal breaks and rest periods\\r\\n\\t\\tHandle items for “lost and found” according to OLS Hotels & Resorts standards\\r\\n\\t\\tInspect all VIP rooms and report their availability to the Front Desk\\r\\n\\t\\r\\n\\t\\r\\n\\tSupervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, OLS Hotels & Resorts policies and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. \\r\\n\\tMonitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. \\r\\n\\tRespond to guest requests, concerns and problems to ensure guest satisfaction. Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner. \\r\\n\\tThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.\\r\\n\\tImplement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. \\r\\n\\tRefer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and associates and maintain/ improve guest satisfaction. \\r\\n\\r\\nQualificationsEXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t2+ employment in a related position with this company or other organization(s).\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tUse the telephone and computer system for reporting and verifying room status.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tProperly store, secure and issue supplies as needed to meet business demands.\\r\\n\\t\\tComplete all reports in a timely and efficient manner as required by management.\\r\\n\\t\\tEstablish, with Hotel Manager's approval, any additional standards as needed for the Housekeeping Department.\\r\\n\\t\\tReview Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.\\r\\n\\t\\tEnsure completion of regular maintenance and cleaning projects on a biannual basis.\\r\\n\\t\\tMonitor all V.I.P.'s, special guests and requests, special projects and other responsibilities as assigned. \\r\\n\\t\\tParticipate in hotel committees, MOD program and task force assignments. \\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"responsibilities\":\"About our company:\\r\\n\\r\\nSpringboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. \\r\\n\\r\\nSpringboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry. \\r\\n\\r\\nAt every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey—inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.\\r\\n\\r\\nSpringboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.\\r\\n\\r\\nSpringboard Hospitality maintains corporate offices in Los Angeles and Honolulu. https://www.springboardhospitality.com/\\r\\n\\r\\nPrimary mission:\\r\\n\\r\\nThe Housekeeping Inspector is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence. Position supervises daily operations in maintaining the maintenance/sanitation of the guest rooms, public areas and pool/health club. May supervise the laundry operations, recommends and implements procedural changes. Also, monitors inventories and expenses. \\r\\n\\r\\nSCOPE OF WORK + TEAM \\r\\n\\r\\n\\r\\n\\tReports to Executive Housekeeper/ Director of Housekeeping\\r\\n\\tThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.\\r\\n\\tEnsure that daily records assignments are completed, signed off on and turned into housekeeping office on time\\r\\n\\r\\n\\r\\nRESPONSIBILITIES \\r\\n\\r\\n\\r\\n\\tSupervise the housekeeping associates to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. \\r\\n\\r\\n\\t\\r\\n\\t\\tMaintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working\\r\\n\\t\\tMust be effective at listening to, understanding and clarifying the concerns and issues raised by staff and other co-workers in an attentive, courteous and service oriented manner\\r\\n\\t\\tMaintain regular attendance based on property needs and standards\\r\\n\\t\\tUse proper two-way radio and phone etiquette at all times when communicating with co-workers\\r\\n\\t\\tInspect staff’s work performance within assigned section on a daily basis to ensure that all standards and productivity levels are being met and maintained. \\r\\n\\t\\tOversee the organized closing of the floors procedures at the end of the day are followed, ensuring the room attendant’s carts are clean and restocked.\\r\\n\\t\\tEnsure that daily records assignments are completed, signed off on and turned into housekeeping office on time\\r\\n\\t\\tMaintain key control system; collect all keys and assignment sheets daily at the end of each shift\\r\\n\\t\\tSupervise all laundry and housekeeping, holding them accountable and responsible for their work performance\\r\\n\\t\\tSubmit proper documentation regarding poor work performance, misconduct , attendance issues and improper attire\\r\\n\\t\\tEnsure that all staff takes their 30-minute meal breaks and rest periods\\r\\n\\t\\tHandle items for “lost and found” according to OLS Hotels & Resorts standards\\r\\n\\t\\tInspect all VIP rooms and report their availability to the Front Desk\\r\\n\\t\\r\\n\\t\\r\\n\\tSupervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, OLS Hotels & Resorts policies and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. \\r\\n\\tMonitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. \\r\\n\\tRespond to guest requests, concerns and problems to ensure guest satisfaction. Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner. \\r\\n\\tThe Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as for assuming all Housekeeping Manager functions in his/her absence.\\r\\n\\tImplement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. \\r\\n\\tRefer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and associates and maintain/ improve guest satisfaction. \\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Springboard Hospitality\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A563C2B507A952E68EFB59C308F1BE33\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1111 E CABRILLO BLVD\",\"addressLocality\":\"SANTA BARBARA\",\"addressRegion\":\"CA\",\"postalCode\":93103,\"addressCountry\":\"USA\"}},\"qualifications\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t2+ employment in a related position with this company or other organization(s).\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tUse the telephone and computer system for reporting and verifying room status.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tProperly store, secure and issue supplies as needed to meet business demands.\\r\\n\\t\\tComplete all reports in a timely and efficient manner as required by management.\\r\\n\\t\\tEstablish, with Hotel Manager's approval, any additional standards as needed for the Housekeeping Department.\\r\\n\\t\\tReview Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.\\r\\n\\t\\tEnsure completion of regular maintenance and cleaning projects on a biannual basis.\\r\\n\\t\\tMonitor all V.I.P.'s, special guests and requests, special projects and other responsibilities as assigned. \\r\\n\\t\\tParticipate in hotel committees, MOD program and task force assignments. \\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"experienceRequirements\":\"EXPERIENCE:\\r\\n\\r\\n\\r\\n\\tPrior Experience:\\r\\n\\r\\n\\t\\r\\n\\t\\t2+ employment in a related position with this company or other organization(s).\\r\\n\\t\\r\\n\\t\\r\\n\\tIT Expertise: \\r\\n\\t\\r\\n\\t\\tAdvanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. \\r\\n\\t\\tMust be able to type 45 wpm and have the ability to input data and access information on the computer\\r\\n\\t\\tMust have proficient working knowledge of Microsoft Office, Opera; preferred.\\r\\n\\t\\tMust be able to exercise confidentiality and discretion. \\r\\n\\t\\tUse the telephone and computer system for reporting and verifying room status.\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\tEducation: \\r\\n\\r\\n\\t\\r\\n\\t\\tHigh School diploma or GED required; college degree preferred.\\r\\n\\t\\r\\n\\t\\r\\n\\tSubject Expertise: \\r\\n\\t\\r\\n\\t\\tDemonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.\\r\\n\\t\\tReport any unusual occurrences and/or request to Supervisor.\\r\\n\\t\\tRead and abide by all the regulations and rules of conduct stated in the Associate Handbook.\\r\\n\\t\\tMust be service oriented with excellent customer service and sales skills\\r\\n\\t\\tMust be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language\\r\\n\\t\\tMust be energetic and outgoing\\r\\n\\t\\tMust possess excellent interpersonal and organizational skills\\r\\n\\t\\tMust be able to follow directions with attention to detail, speed and accuracy\\r\\n\\t\\tMust be a team player with the ability to work under minimal supervision\\r\\n\\t\\tMust be able to multi-task in a fast-paced work environment\\r\\n\\t\\tMust be able to understand and work with basic financial information and solve basic arithmetic problems\\r\\n\\t\\tProperly store, secure and issue supplies as needed to meet business demands.\\r\\n\\t\\tComplete all reports in a timely and efficient manner as required by management.\\r\\n\\t\\tEstablish, with Hotel Manager's approval, any additional standards as needed for the Housekeeping Department.\\r\\n\\t\\tReview Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.\\r\\n\\t\\tEnsure completion of regular maintenance and cleaning projects on a biannual basis.\\r\\n\\t\\tMonitor all V.I.P.'s, special guests and requests, special projects and other responsibilities as assigned. \\r\\n\\t\\tParticipate in hotel committees, MOD program and task force assignments. \\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nOTHER EXPECTATIONS: \\r\\n\\r\\n\\r\\n\\tAbide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.\\r\\n\\tDemonstrate a working knowledge of all company safety and security procedures.\\r\\n\\tTravel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.\\r\\n\\tHours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nBenefits:\\r\\n\\r\\nSpringboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:\\r\\n\\r\\nFull Time Benefits\\r\\n\\r\\n\\r\\n\\tCompetitive Base Salary\\r\\n\\tPTO\\r\\n\\tMedical, Dental, Vision, Life, Pet Insurance\\r\\n\\t401K\\r\\n\\tCostco Membership\\r\\n\\tBereavement Leave\\r\\n\\tManagement Contract Referral Program\\r\\n\\tEducation Assistance\\r\\n\\r\\n\\r\\nAdditional Per Position \\r\\n\\r\\n\\r\\n\\tEmployee Rates at all of Springboard Hospitality’s 35+ Hotels\\r\\n\\tMonthly Cell Phone Stipend\\r\\n\\tDry Cleaning Services\\r\\n\\tHotel Level Executive Bonus Program\\r\\n\\tRetention Bonuses\\r\\n\\tLead Share Program\\r\\n\\tAssociate of the Month/Quarter & Company-wide Associate of the Year Programs\\r\\n\\tAssociate Referral Bonus Program\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nSpringboard Hospitality Core Values: \\r\\n\\r\\n\\r\\n\\tCONNECTED. We are plugged into people, technology and the cutting edge of culture.\\r\\n\\tINDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. \\r\\n\\tCOLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.\\r\\n\\tPERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.\\r\\n\\tDYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. \\r\\n\\r\\n\\r\\n \\r\\n\\r\\nOLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.\",\"validThrough\":\"-0001-11-30\"}",
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"qualifications": "<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">EXPERIENCE:</span></span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Prior Experience:</span></strong></span></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">2+ employment in a related position with this company or other organization(s).</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">IT Expertise: </span></strong></span></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10.5pt;\"><span style=\"font-family:Montserrat;\">Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred. </span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to type 45 wpm and have the ability to input data and access information on the computer</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must have proficient working knowledge of Microsoft Office, Opera; preferred.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to exercise confidentiality and discretion. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Use the telephone and computer system for reporting and verifying room status.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Education: </span></strong></span></span>\r\n\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">High School diploma or GED required; college degree preferred.</span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">Subject Expertise: </span></strong></span></span>\r\n\t<ul style=\"list-style-type:square;\">\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.</span></span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Report any unusual occurrences and/or request to Supervisor.</span></span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.</span></span></span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be service oriented with excellent customer service and sales skills</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be energetic and outgoing</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must possess excellent interpersonal and organizational skills</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to follow directions with attention to detail, speed and accuracy</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be a team player with the ability to work under minimal supervision</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to multi-task in a fast-paced work environment</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Must be able to understand and work with basic financial information and solve basic arithmetic problems</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Properly store, secure and issue supplies as needed to meet business demands.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Complete all reports in a timely and efficient manner as required by management.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Establish, with Hotel Manager's approval, any additional standards as needed for the Housekeeping Department.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Review Guest Request log daily to ensure that all requests have been met, taking proactive steps to address problems before they occur.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Ensure completion of regular maintenance and cleaning projects on a biannual basis.</span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Monitor all V.I.P.'s, special guests and requests, special projects and other responsibilities as assigned. </span></span></span></li>\r\n\t\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Participate in hotel committees, MOD program and task force assignments. </span></span></span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><strong><span style=\"font-family:Montserrat;\">OTHER EXPECTATIONS: </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Demonstrate a working knowledge of all company safety and security procedures.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.</span></span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Montserrat;\">Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.</span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Benefits:</span></span></span></u></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:</span></span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Full Time Benefits</span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Competitive Base Salary</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PTO</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Medical, Dental, Vision, Life, Pet Insurance</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">401K</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Costco Membership</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Bereavement Leave</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Management Contract Referral Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Education Assistance</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Additional Per Position </span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Employee Rates at all of Springboard Hospitality’s 35+ Hotels</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Monthly Cell Phone Stipend</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Dry Cleaning Services</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Hotel Level Executive Bonus Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Retention Bonuses</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Lead Share Program</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate of the Month/Quarter & Company-wide Associate of the Year Programs</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Associate Referral Bonus Program</span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><u><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">Springboard Hospitality Core Values: </span></span></span></u></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">CONNECTED. We are plugged into people, technology and the cutting edge of culture.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation. </span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.</span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment. </span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"background-color:#FFFFFF;\"><span style=\"font-family:Montserrat;\"><span style=\"color:#000000;\">OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.</span></span></span></span></span></span></p>",
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