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HomeCompaniesNeuronavService Navigator

Service Navigator

Neuronav · American Canyon, CA, United States · Remote · Active · SmartRecruiters

Job facts

FieldValue
CompanyNeuronav
TitleService Navigator
Normalized title-
Department / teamCustomer Service
LocationAmerican Canyon, CA, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2022-03-30 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Neuronav.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in American Canyon.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyNeuronav
Sourcea4aac982-74ee-477f-b017-d8380174eb6a
ATS providerSmartRecruiters

Description

We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here. We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here. What You’ll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff. What We’re Looking For You’re a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav’s clients and mission. You’ve spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We’re looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. Required Experience with the Developmental Disability Community (professional or lived experience preferred) Experience managing multiple customer relationships at once History of time management and delivering high-quality work under pressure Ability to work collaboratively with customers and co-workers Passion and excitement for NeuroNav’s mission Patient, non-judgmental, and genuine Track record of working well with diverse, multi-functional teams Excellent written and verbal communication skills Experience with Microsoft Office & Google Suite Bachelor’s Degree or equivalent work experience Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality Preferred Experience Experience and/or training in one (or more) of the following areas preferred: Self Determination Program Policy in California Advocacy within the Traditional Regional Center System Person-Centered Thinking and/or Planning Practices Experience developing PCPs and/or IEP/ITP/IPPs Multi-lingual (Spanish preferred) Master of Social Work This is a full-time position Compensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends. Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.

Full job record

Job IDf58996f7dba966e695c8c5c62844b7ae00b60a9b
Org IDa7134cc7-425f-40e1-9bf8-a71131c94123
Source IDa4aac982-74ee-477f-b017-d8380174eb6a
Board IDa4aac982-74ee-477f-b017-d8380174eb6a
Providersmartrecruiters
Provider Job Key743999815505906
TitleService Navigator
Normalized Title
Statusactive
Activeyes
Location TextAmerican Canyon, CA, United States
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionCA
CityAmerican Canyon
Salary RawWe are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here. We are a startup founded out of Stanford University with the mission of improving quality of life for developmentally disabled adults. If you’re familiar with the space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here. What You’ll Do As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff. What We’re Looking For You’re a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav’s clients and mission. You’ve spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We’re looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. Required Experience with the Developmental Disability Community (professional or lived experience preferred) Experience managing multiple customer relationships at once History of time management and delivering high-quality work under pressure Ability to work collaboratively with customers and co-workers Passion and excitement for NeuroNav’s mission Patient, non-judgmental, and genuine Track record of working well with diverse, multi-functional teams Excellent written and verbal communication skills Experience with Microsoft Office & Google Suite Bachelor’s Degree or equivalent work experience Must have reliable high-speed internet connection, and a private work environment to protect client confidentiality Preferred Experience Experience and/or training in one (or more) of the following areas preferred: Self Determination Program Policy in California Advocacy within the Traditional Regional Center System Person-Centered Thinking and/or Planning Practices Experience developing PCPs and/or IEP/ITP/IPPs Multi-lingual (Spanish preferred) Master of Social Work This is a full-time position Compensation: Competitive salary plus paid time off, a stipend for health, vision, and dental insurance, 401k, life insurance, and the ability to work from home The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PST) with occasional work on evenings and weekends. Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://jobs.smartrecruiters.com/NeuroNav/743999815505906-service-navigator
Apply URLhttps://jobs.smartrecruiters.com/NeuroNav/743999815505906-service-navigator?oga=true
First Seen At2026-05-31 17:43:05Z
Last Seen At2026-06-06 10:47:30Z
Last Checked At2026-06-06 10:47:30Z
Last Changed At2026-05-31 17:43:05Z
Inactive At
Source Posted At2022-03-30 15:43:06Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=neuronav/date=2026-06-06/2026-06-06T10-47-28-714Z-56c0341c3032631d95c56aba1f20b4debc52dd0968a717825a61f8d4863350d9.json
Event Fields
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  "last_changed_at": "2026-05-31T17:43:05.179Z",
  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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          "text": "<p><strong>What You’ll Do </strong></p><p>As a Service Navigator, you will be responsible for guiding individuals with developmental disabilities, and their families, through a new California Policy called Self Determination. You will lead people through a person-centered planning process, develop person-centered plans, guide them through a budgeting process, and advocate for them with Regional Centers. In addition, you will assist customers with finding tailored support services, community supports, activities, and direct support staff.<strong> </strong></p><p><strong>What We’re Looking For</strong></p><p>You’re a fit for this role if you are a superstar customer experience professional who is passionate about NeuroNav’s clients and mission. You’ve spent your career or studies learning how to best help and serve others. We think the right fit is more important than direct experience. We’re looking for a candidate who is non-judgmental, patient, flexible, a good listener, and a team player. This is a challenging and rewarding position and experience with individuals with developmental disabilities is a must. </p>",
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}
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