Case Manager - Early Psychosis Intervention/LYNX

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    "datePosted": "2025-10-29",
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    "description": "<p><span style=\"font-family: Inter, sans-serif\">The Early Psychosis Intervention (E.P.I.) program delivers public education, assessment, and treatment services for individuals experiencing the early stages of psychosis, and their families. The<span style=\"font-weight: bold\"> Case Manager (C.M.</span>) is an experienced mental health clinician and an integral member of an interprofessional team.  The C.M. works collaboratively with all E.P.I. team members including Psychiatrists, Nurses, Peer Support Workers, Family Education Support Workers, and the Public Educator. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">The C.M. is responsible for the overall care coordination and provision of direct mental health interventions for youth experiencing first episode of psychosis.   Case Management services include assertive outreach, screening and assessment, service planning and evaluation, consultation with other services providers, crisis intervention, and mental health intervention to support stabilization and eventual recovery.  Working from recovery and empowerment oriented philosophies, with a person-in-the-environment approach, the C.M. assists clients to improve the quality of their lives through the provision of community based, client-centered services that support independent living and reintegration to their communities.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">The C.M. also provides consultation/education services to families, caregivers, community professionals, and the broader community on Early Psychosis Intervention.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Location</span>: Cobourg</span><br><span style=\"font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Status</span>: Full-Time Temporary (12 months)</span><br><span style=\"font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Posting#</span> CM-EPI-COB-FTT-10-25</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Wage</span>: $30.95 to $32.28 per hour</span><br><span style=\"font-family: Inter, sans-serif; font-size: 15px\"><span style=\"font-weight: bold\">Application Deadline:</span> <span style=\"color: rgb(224, 62, 45); font-weight: bold\">Open Until Filled</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif\">  </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\"><span style=\"font-size: 16px\">Key Responsibilities</span><br><span><br>1. Client Supports</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Provide assertive outreach and rapid response to youth who may be experiencing psychosis, completing initial intake screening and assessments</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Follow-up with referral sources, including youth and their families, to make appropriate recommendations for youth who may not be eligible for E.P.I. services</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> In collaboration with client, family and the interprofessional team, develop a recovery-oriented treatment plan</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Provide clinical case management for individuals experiencing symptoms of first episode psychosis, and their families</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> In collaboration with youth and the treatment team, continually monitor and evaluate the experience of meaningful recovery, improved quality of life, and achievement of goals, and make changes to the treatment plan as necessary</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Provide crisis intervention and promote stabilization</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Provide best practice mental health interventions for psychosis, including individual, group and family counselling approaches, and social/vocational/educational rehabilitation support</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Develop and facilitate psychosocial and recreational group programming for clients</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Advocate at the person’s request for needed services and supports</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Integrate psychosocial rehabilitation principles, promoting skills training and social integration</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Work in tandem with Family Education Support Workers, ensuring that clients’ families are connected to appropriate support<br><br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">2. Documentation</span></span></li>\n</ul>\n<ol></ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Complete all required documentation/statistical activities for both C.M.H.A. H.K.P.R. and the Lynx E.P.I. program, including monthly submission of Lynx statistics </span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Accurate and timely completion of progress notes, as per agency policy, on C.M.H.A. client record keeping systems and systems at partner organizations at each site of service</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Intake, screening, and referral forms</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> C.A.N. assessments</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Other assessments that may be utilized as informed by E.P.I.O.N. and best practice research in early psychosis</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Accurate and timely completion of all other administrative documentation including time sheets, expense claims, vacation. time off requests, and training requests</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Completion of other documentation that may be required from time-to-time<br><br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">3. Other Activities</span></span></li>\n</ul>\n<ol></ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Consult with other professionals regarding Lynx clients including family physicians and specialists in a variety of fields</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> On-going outreach and marketing with participation in resource development activities </span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Organize, deliver and evaluate presentations, workshops, public forums and special events<br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\"><br>4. Performance Management and Professional Development </span></span></li>\n</ul>\n<ol></ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Participate cooperatively in the agency performance management process/system</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Stay current on relevant legislation and best practices, current research, policies and  procedures </span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Participate in ongoing professional development and mandatory training</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Actively engage and participate in supervisory process<br><br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">5. Health and Safety – Worker Responsibilities</span></span></li>\n</ul>\n<ol></ol>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Work in compliance with the Occupational Health And Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">6. Client Safety</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Adhere to C.M.H.A. H.K.P.R. client safety programs including program policies as well as infection control and prevention procedures.  In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety.  Report client safety incidents and suggested improvements to manager or delegate.<br><br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">7. Other Duties as Assigned </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Attend, participate in team/staff meetings, and all-staff meetings as required</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Participate in agency quality improvement activities, e.g. accreditation projects, Information Systems Support and Privacy and Security committees, special events, etc.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Participate in quality improvement activities at the team/program level</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Participate in external committees as required</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Duties may change from time to time<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 16px; font-weight: bold\">Requirements of the Position:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">A: Education and Training</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Successful completion of post-secondary education in the social/health science </span><span style=\"font-family: Inter, sans-serif\">disciplines.  A university degree is required; a Master’s degree is preferred. </span><span style=\"color: var(--gray10,#222); font-size: var(--font-size-medium,15px)\">Consideration may be given to candidates with significant relevant EPI experience, </span><span style=\"font-family: Inter, sans-serif\">education, and training. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\">We recognize that mandatory training before hire is an asset, however, successful completion of the training applicable to this role shall be requirements for continued employment in this position:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Health and Safety Training (including but not limited to the following):</span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Workplace Hazardous Materials Information System (W.H.M.I.S. 2015)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Infection, Prevention &amp; Control</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Workplace Violence</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Accessibility for Ontarians with Disabilities Act</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif\"> Applied Suicide Intervention Skills Training (A.S.I.S.T.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Verbal Intervention Training</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Client Record Management System (C.R.M.S.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> First Aid/Cardiopulmonary Resuscitation (C.P.R.)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\">Assets with regard to this position:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Masters degree in a relevant field</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">B. Related and Relevant Experience<br><br></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\">Mandatory experience</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Three or more years of mental health experience providing clinical case management in a community setting</span></li>\n<li><span style=\"font-family: Inter, sans-serif\">Sound knowledge of the Mental Health Act</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Demonstrated knowledge of computer applications (Outlook, MS Office, databases)<br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\">Preferred experience</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Three or more years of mental health experience providing clinical case management to youth and young adults experiencing psychosis for the first time</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Registration with appropriate college or organization (e.g. College of Social Workers and Social Service Workers, Registered Nurses of Ontario) is preferred</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Intermediate to advanced minus proficiency in French<br><br></span><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">C. Competencies </span></span></li>\n</ul>\n<ol></ol>\n<p><span style=\"font-family: Inter, sans-serif\">Refer to C.M.H.A. H.K.P.R Competency Matrix</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\"><span style=\"font-weight: bold\">D. Other </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Valid driver’s license</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Automobile in good repair and insurance coverage as required by agency policy</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Satisfactory police records search </span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Satisfactory references</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Intermediate to advanced minus proficiency in French</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Lived expertise with a mental health concern or addiction, either personally or with a family member is an asset</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Proof of receipt of full COVID-19 vaccine</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Ability to work remotely, for example from home, as required.</span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\">Requirement to have reliable home internet service and the technology to complete work from a remote location, for example computer/laptop, telephone, etc. </span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-weight: bold\"><br>Working Conditions:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif\"> Work primarily in the community in various types of settings and regularly in an office setting (C.M.H.A. administrative offices)</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Work directly with individuals living with serious mental illness and/or dual diagnosis and/or addictions, individuals who are experiencing emotional and/or mental health issues and are working towards recovery</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Work directly with families of individuals living with serious mental illness, or who are experiencing symptoms of early psychosis</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Work in a stressful environment where there are mental and emotional demands. There is a high volume of work as well as the unpredictable work, life-threatening situations for others such as instances of suicide</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Flexible hours required to meet the needs of clients and their families</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Transport clients in personal vehicle</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> There are multiple competing demands which require time management skills, the ability to be flexible and to prioritize</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"> Work in a remote environment, such as a personal home, as required</span></li>\n</ul>\n<p><br><br></p>\n<p><br><br></p>\n<p>As part of our recruitment process, we may use artificial intelligence tools to support or assist the review of applications.  These tools may help us identify candidates whose qualifications best match job requirements.</p>\n<p><br></p>",
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