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IT Help Desk

B4ffb4b9 Ad27 4d88 99b9 Fd2bab26607c 19000101 000001 · Dallas, Dallas, TX, US, Dallas, TX · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB4ffb4b9 Ad27 4d88 99b9 Fd2bab26607c 19000101 000001
TitleIT Help Desk
Normalized title-
Department / team-
LocationDallas, TX, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from B4ffb4b9 Ad27 4d88 99b9 Fd2bab26607c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dallas.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB4ffb4b9 Ad27 4d88 99b9 Fd2bab26607c 19000101 000001
Source36bfa212-4b13-4956-bc20-9efd82cad752
ATS providerADP Workforce Now Recruiting

Description

Location: Dallas (Farmers Branch) & Denison, TX Pay: $28.00 – $30.00 per hour Job Type: Full-time Join Our Team Caine & Weiner is seeking an IT Help Desk Specialist to be the go‑to problem solver in our fast‑paced call center environment . You’ll provide tiers 1 and 2 support, ensuring employees onsite and remote have the tools they need to succeed. From setting up workstations to troubleshooting complex issues, you’ll play a key role in keeping our operations running smoothly. The ideal candidate is based in the Dallas Metroplex and able to travel between our Farmers Branch and Denison locations. What You’ll Do Provide tier 1 & 2 help desk support for onsite and remote employees Set up computer workstations and assist with onboarding Track IT assets, manage shipping/receiving Troubleshoot hardware, software, and networking issues Collaborate with higher-level technicians when escalation is needed What You Bring 2+ years of IT Help Desk experience Strong knowledge of Windows 10/11 troubleshooting Active Directory / Azure experience PC hardware repair and basic networking (DHCP/DNS/VPN) Microsoft Office 365 expertise RingCentral experience (preferred) Excellent communication skills CompTIA A+ / Network+ certification or relevant education Perks & Benefits Competitive pay 401(k) retirement plan Health, dental, vision, and life insurance Health savings account Employee assistance program & discounts Paid time off Referral program Flexible schedule options About Us Caine & Weiner is a leading full‑service Accounts Receivable Management and Debt Collection enterprise with a nationwide network of collection centers. Since 1930, we’ve built a reputation for delivering outstanding performance and unmatched service. Our expertise spans commercial collections, consumer collections, and legal collections , serving both first‑party and third‑party clients.

Full job record

Job IDf533d5c079483e5b89378346ef38acefa149fbc7
Org IDe56bc2e3-ad21-4954-a1f5-bbd19a54b994
Source ID36bfa212-4b13-4956-bc20-9efd82cad752
Board ID36bfa212-4b13-4956-bc20-9efd82cad752
Provideradp_workforcenow
Provider Job Key950269
TitleIT Help Desk
Normalized Title—
Statusactive
Activeyes
Location TextDallas, Dallas, TX, US, Dallas, TX
Department—
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionTX
CityDallas
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b4ffb4b9-ad27-4d88-99b9-fd2bab26607c&ccId=19000101_000001&lang=en_US&type=JS&jobId=950269&jwId=9205681801842_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b4ffb4b9-ad27-4d88-99b9-fd2bab26607c&ccId=19000101_000001&lang=en_US&type=JS&jobId=950269&jwId=9205681801842_1
First Seen At2026-06-02 09:41:51Z
Last Seen At2026-06-06 13:12:54Z
Last Checked At2026-06-06 13:12:54Z
Last Changed At2026-06-06 13:12:54Z
Inactive At—
Source Posted At2026-06-01 20:35:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b4ffb4b9-ad27-4d88-99b9-fd2bab26607c|19000101_000001/date=2026-06-06/2026-06-06T13-12-54-297Z-a64a77130208a0ccb22f582620a0866209c8d26a433ee6f85fdd1dd2d447dd41.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><div style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit;\"><p data-pasted=\"true\" style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255); text-align: center;'><br></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Location:</b> Dallas (Farmers Branch) &amp; Denison, TX<br style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Pay:</b> $28.00 &ndash; $30.00 per hour<br style=\"box-sizing: inherit;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Job Type:</b> Full-time</p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Join Our Team</b></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Caine &amp; Weiner is seeking an <b style=\"box-sizing: inherit; font-weight: 400;\">IT Help Desk Specialist</b> to be the go‑to problem solver in our <b style=\"box-sizing: inherit; font-weight: 400;\">fast‑paced call center environment</b>. You&rsquo;ll provide tiers 1 and 2 support, ensuring employees onsite and remote have the tools they need to succeed. From setting up workstations to troubleshooting complex issues, you&rsquo;ll play a key role in keeping our operations running smoothly. The ideal candidate is based in the Dallas Metroplex and able to travel between our Farmers Branch and Denison locations.</p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">What You&rsquo;ll Do</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Provide tier 1 &amp; 2 help desk support for onsite and remote employees</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Set up computer workstations and assist with onboarding</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Track IT assets, manage shipping/receiving</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Troubleshoot hardware, software, and networking issues</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Collaborate with higher-level technicians when escalation is needed</li></ul><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">What You Bring</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">2+ years of IT Help Desk experience</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong knowledge of Windows 10/11 troubleshooting</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Active Directory / Azure experience</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">PC hardware repair and basic networking (DHCP/DNS/VPN)</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Microsoft Office 365 expertise</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">RingCentral experience (preferred)</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent communication skills</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">CompTIA A+ / Network+ certification or relevant education</li></ul><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">Perks &amp; Benefits</b></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Competitive pay</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">401(k) retirement plan</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Health, dental, vision, and life insurance</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Health savings account</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Employee assistance program &amp; discounts</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Paid time off</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Referral program</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Flexible schedule options</li></ul><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 400;\">About Us</b></p><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Caine &amp; Weiner is a leading full‑service <b style=\"box-sizing: inherit; font-weight: 400;\">Accounts Receivable Management and Debt Collection enterprise</b> with a nationwide network of collection centers. Since 1930, we&rsquo;ve built a reputation for delivering outstanding performance and unmatched service. Our expertise spans <b style=\"box-sizing: inherit; font-weight: 400;\">commercial collections, consumer collections, and legal collections</b>, serving both first‑party and third‑party clients.</p></div></div><div style='-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"-webkit-font-smoothing: auto; -webkit-tap-highlight-color: transparent; box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p></div></div>\n",
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GET https://api.bluedoor.sh/job-postings/v1/sources/36bfa212-4b13-4956-bc20-9efd82cad752JSON
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