Customer Service Representative I

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    "city": "Fife",
    "region": "WA",
    "country": "United States",
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    "Id": "4007",
    "Title": "Customer Service Representative  I",
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    "JobFunction": "Wholesale - FI Office",
    "JobSchedule": "Full time",
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        "Latitude": "47.23861",
        "Longitude": "-122.35015",
        "LocationId": 300000006304824,
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        "TownOrCity": "Fife",
        "AddressLine1": "2505 Frank Albert Rd E",
        "AddressLine2": "Ste B127",
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        "AddressLine4": null,
        "LocationName": "Seattle"
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        "Value": "Wayne Dalton",
        "Prompt": "Brand",
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    "PrimaryLocationCountry": "US",
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    "ExternalPostedStartDate": "2025-08-26T19:39:13+00:00",
    "ExternalQualificationsStr": "<p><strong>Qualifications</strong></p>\n<div>\n 1-3 years Customer Service experience, door industry preferred.\n</div>\n<div>\n Attention to detail and problem solving.\n</div>\n<div>\n Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.\n</div>\n<div>\n Working knowledge of PC’s and related software including MS Word, Excel, Access, Lotus Notes, etc.&nbsp;\n</div>\n<div>\n Basic math skills required.&nbsp;\n</div>\n<div>\n Willingness to learn product and processes.\n</div>\n<p><strong>Education</strong></p>\n<div>\n High School Diploma or GED\n</div>\n<p><strong>Physical / Work Environment Requirements</strong></p>\n<div>\n Ability to stand for long periods of time in a non-climate controlled environment.\n</div>\n<div>\n Ability to lift up to 50 pounds.\n</div>\n<p><strong>DISCLAIMER</strong></p>\n<p>&nbsp;</p>\n<p>All the above duties and responsibilities are essential job functions subject to reasonable accommodation.&nbsp; All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.&nbsp; Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.&nbsp; This document does not crate an employment contract, implied or otherwise, other than an “at will” employment relationship.</p>",
    "InternalQualificationsStr": "<p><strong>Qualifications</strong></p>\n<div>\n 1-3 years Customer Service experience, door industry preferred.\n</div>\n<div>\n Attention to detail and problem solving.\n</div>\n<div>\n Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.\n</div>\n<div>\n Working knowledge of PC’s and related software including MS Word, Excel, Access, Lotus Notes, etc.&nbsp;\n</div>\n<div>\n Basic math skills required.&nbsp;\n</div>\n<div>\n Willingness to learn product and processes.\n</div>\n<p><strong>Education</strong></p>\n<div>\n High School Diploma or GED\n</div>\n<p><strong>Physical / Work Environment Requirements</strong></p>\n<div>\n Ability to stand for long periods of time in a non-climate controlled environment.\n</div>\n<div>\n Ability to lift up to 50 pounds.\n</div>\n<p><strong>DISCLAIMER</strong></p>\n<p>&nbsp;</p>\n<p>All the above duties and responsibilities are essential job functions subject to reasonable accommodation.&nbsp; All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently.&nbsp; Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation.&nbsp; This document does not crate an employment contract, implied or otherwise, other than an “at will” employment relationship.</p>",
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    "ExternalResponsibilitiesStr": "<p><strong>Role and Responsibilities</strong></p>\n<div>\n Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).\n</div>\n<div>\n Ability to use hand tools and assist or complete modifications to products i.e.&nbsp;glazing, section width changes, insulating, etc. and fork truck operation.\n</div>\n<div>\n Respond to customer requests for information concerning order tracking, order expediting and product availability.\n</div>\n<div>\n Perform order entry at both sales invoicing level and request for products from supply plants.\n</div>\n<div>\n Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.\n</div>\n<div>\n Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.\n</div>\n<div>\n Process all necessary paperwork for the daily operation of the sales center as required.\n</div>\n<div>\n Delivery responsibilities as required. Including driver qualified (valid license).\n</div>\n<div>\n Assist in unloading and loading vendor and customer vehicles.\n</div>\n<div>\n Monitor completion of daily customer LTL shipment including UPS.\n</div>\n<div>\n Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.\n</div>\n<div>\n Other duties as assigned.\n</div>",
    "InternalResponsibilitiesStr": "<p><strong>Role and Responsibilities</strong></p>\n<div>\n Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc).\n</div>\n<div>\n Ability to use hand tools and assist or complete modifications to products i.e.&nbsp;glazing, section width changes, insulating, etc. and fork truck operation.\n</div>\n<div>\n Respond to customer requests for information concerning order tracking, order expediting and product availability.\n</div>\n<div>\n Perform order entry at both sales invoicing level and request for products from supply plants.\n</div>\n<div>\n Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.\n</div>\n<div>\n Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.\n</div>\n<div>\n Process all necessary paperwork for the daily operation of the sales center as required.\n</div>\n<div>\n Delivery responsibilities as required. Including driver qualified (valid license).\n</div>\n<div>\n Assist in unloading and loading vendor and customer vehicles.\n</div>\n<div>\n Monitor completion of daily customer LTL shipment including UPS.\n</div>\n<div>\n Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.\n</div>\n<div>\n Other duties as assigned.\n</div>",
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