Part-Time Floral Support & Customer Care Representative

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  "location": {
    "raw": "North Chesterfield, Virginia, 23236, United States",
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  "inferred_at": "2026-06-06T10:30:08.520Z",
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    "location": {
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{
  "list_job": {
    "id": "103",
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    "location": {
      "city": "North Chesterfield",
      "state": "Virginia"
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    "departmentId": "18454",
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    "jobOpeningName": "Part-Time Floral Support & Customer Care Representative",
    "departmentLabel": "Florist",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "North Chesterfield",
      "state": "Virginia",
      "postalCode": "23236",
      "addressCountry": "United States"
    },
    "datePosted": "2026-01-08",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Schedule:</span><span style=\"font-size: 10pt\"> 2–3 days per week, 8:00 AM – 5:00 PM</span><span style=\"font-size: 10pt\"><br></span><br><span style=\"font-size: 10pt; font-weight: bold\">Availability:</span><span style=\"font-size: 10pt\"> Must be available Saturdays; additional hours required during peak floral holidays (Christmas, Valentine’s Day, Mother’s Day, Thanksgiving).</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the Opportunity</span></p>\n<p><span style=\"font-size: 10pt\">Our floral department is looking for a friendly, detail-oriented individual to help provide exceptional customer service and behind-the-scenes support. As a </span><span style=\"font-size: 10pt; font-weight: bold\">Floral Support &amp; Customer Care Representative</span><span style=\"font-size: 10pt\">, you’ll play a key role in assisting customers with orders, ensuring accuracy, and coordinating with our delivery team to help every bouquet arrive on time and beautifully presented.</span></p>\n<p><span style=\"font-size: 10pt\">This position is ideal for someone who enjoys interacting with customers, thrives in a busy environment, and has strong organizational skills.</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What You’ll Do</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Greet customers over the phone and assist with placing floral orders.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Handle daily phone and email inquiries related to floral products, deliveries, and special requests.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Communicate with delivery drivers to confirm order details and ensure timely deliveries.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Provide support to other departments when needed by answering overflow calls.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Prepare invoices, file paperwork, and maintain organized floral department records.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Assist with reconciliation of floral statements and outgoing billing.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Lend a hand during high-volume floral holidays, including extended shifts.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What We’re Looking For</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Previous experience in </span><span style=\"font-size: 10pt; font-weight: bold\">customer service, retail, or office administration</span><span style=\"font-size: 10pt\"> preferred.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Excellent verbal and written communication skills.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Strong attention to detail and ability to multitask effectively.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Self-motivated and comfortable working both independently and as part of a team.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Positive, courteous, and professional demeanor.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Must be available for extended hours during major floral holidays.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Experience with </span><span style=\"font-size: 10pt; font-weight: bold\">FTD or floral POS systems</span><span style=\"font-size: 10pt\"> is helpful, but not required.</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Position Details</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Schedule:</span><span style=\"font-size: 10pt\"> 2–3 days per week</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Hours:</span><span style=\"font-size: 10pt\"> 8:00 AM – 5:00 PM (full-day shifts)</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Work Setting:</span><span style=\"font-size: 10pt\"> In-person, office and floral shop environment</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Required Availability:</span><span style=\"font-size: 10pt\"> Saturdays and major floral holidays</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Why You’ll Love Working Here</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Be part of a creative, collaborative floral team.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Training and growth opportunities within a well-established company.</span><span style=\"font-size: 10pt\"><br></span></li>\n<li><span style=\"font-size: 10pt\">Work in a positive, community-focused environment surrounded by plants and people who love them!</span><span style=\"font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Bring your communication skills, organization, and positive energy — apply today to join our floral team and help make every delivery special!</span></p>",
    "compensation": "$13",
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    "jobOpeningName": "Part-Time Floral Support & Customer Care Representative",
    "departmentLabel": "Florist",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://crosscreeknursery.bamboohr.com/careers/103",
    "employmentStatusLabel": "Part-Time"
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