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Home › Companies › 0ef1b2b4 De23 4694 808e 32eaf1981573 19000101 000001 › CALL CENTER REPRESENTATIVE

CALL CENTER REPRESENTATIVE

0ef1b2b4 De23 4694 808e 32eaf1981573 19000101 000001 · Las Vegas, NV, US, Las Vegas, NV · Active · $18 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company0ef1b2b4 De23 4694 808e 32eaf1981573 19000101 000001
TitleCALL CENTER REPRESENTATIVE
Normalized title-
Department / team-
LocationLas Vegas, NV, United States
Work model-
Employment typeFull Time
Salary$18 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-20 / 2026-06-20

Related slices

PageWhat it containsOpen
Company jobsActive postings from 0ef1b2b4 De23 4694 808e 32eaf1981573 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Las Vegas.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company0ef1b2b4 De23 4694 808e 32eaf1981573 19000101 000001
Sourceaf184590-5711-4a16-b91b-e14bd1083b12
ATS providerADP Workforce Now Recruiting

Description

Position Summary The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls. Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to: Competitive compensation, with annual merit increases Company sponsored PPO medical plan and buy-up option, vision and dental plans 403(b) retirement plan with employer match Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday Company paid life/AD&D and long term disability policies Essential Duties and Responsibilities Provides exceptional customer service to both internal and external customers Monitors and directs incoming and outgoing calls in a timely manner Schedules, reschedules, cancels, and confirms appointments accurately Coordinates walk-ins and triaging with clinic staff Blocks provider schedules as requested by call center and/or clinic supervisor Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility Completes appropriate patient documentation in electronic medical records. Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests. Alerts for ways to improve customer service, improve patient flow Attend required meetings and participate in committees as requested. Required Qualifications High school diploma or general education degree (GED) 6 months experience in a customer service role Strong communication skills including written and verbal communication Preferred Qualifications English/Spanish fluency Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred Previous experience using a multi-line phone system Ability to manage time effectively Equal Opportunity Statement Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law. Americans with Disabilities Act (ADA) Statement Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.

Full job record

Job IDf4d3bd9cdff211af02667d770018f6e4147afb39
Org ID24164031-b9b9-48be-bf79-8e093bf867ac
Source IDaf184590-5711-4a16-b91b-e14bd1083b12
Board IDaf184590-5711-4a16-b91b-e14bd1083b12
Provideradp_workforcenow
Provider Job Key948529
TitleCALL CENTER REPRESENTATIVE
Normalized Title—
Statusactive
Activeyes
Location TextLas Vegas, NV, US, Las Vegas, NV
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNV
CityLas Vegas
Salary RawUp to 17.50 (USD) Hourly
Salary Min0
Salary Max17.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ef1b2b4-de23-4694-808e-32eaf1981573&ccId=19000101_000001&lang=en_US&type=JS&jobId=948529&jwId=9206418405229_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0ef1b2b4-de23-4694-808e-32eaf1981573&ccId=19000101_000001&lang=en_US&type=JS&jobId=948529&jwId=9206418405229_1
First Seen At2026-06-19 12:11:58Z
Last Seen At2026-06-20 12:48:10Z
Last Checked At2026-06-20 12:48:10Z
Last Changed At2026-06-20 12:48:10Z
Inactive At—
Source Posted At2026-06-18 19:43:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0ef1b2b4-de23-4694-808e-32eaf1981573|19000101_000001/date=2026-06-20/2026-06-20T12-48-09-426Z-04018ac323c66d88d94ec44f29ab67f93b702be82524b4826390834c0faee393.json
Event Fields
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  "last_changed_at": "2026-06-20T12:48:10.429Z",
  "active_status": "active"
}
Parsed Structured
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  "salary_min": 0,
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  "launch_scope": {
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      "is_remote": false,
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    "countries": [
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  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><p><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Position Summary</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:22.3pt;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:22.3pt;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:&nbsp;</strong></span></p><ul style=\"margin-left: 29px ;\"><li style=\"font-weight: bold;\"><span style=\"color: rgb(0, 0, 0);\"><strong>Competitive compensation, with annual merit increases&nbsp;</strong></span></li><li style=\"font-weight: bold;\"><span style=\"color: rgb(0, 0, 0);\"><strong>Company sponsored PPO medical plan and buy-up option, vision and dental plans</strong></span></li><li style=\"font-weight: bold;\"><span style=\"color: rgb(0, 0, 0);\"><strong>403(b) retirement plan with employer match</strong></span></li><li style=\"font-weight: bold;\"><span style=\"color: rgb(0, 0, 0);\"><strong>Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday&nbsp;</strong></span></li><li><span style=\"color: rgb(0, 0, 0);\"><strong>Company paid life/AD&amp;D and long term disability policies</strong></span><span style=\"color: rgb(0, 0, 0);\">&nbsp;</span></li></ul><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Essential Duties and Responsibilities</span></h2><ul style=\"list-style-type: disc;\"><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provides exceptional customer service to both internal and external customers</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Monitors and directs incoming and outgoing calls in a timely manner</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Schedules, reschedules, cancels, and confirms appointments accurately</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Coordinates walk-ins and triaging with clinic staff&nbsp;</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Blocks provider schedules as requested by call center and/or clinic supervisor&nbsp;</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Completes appropriate patient documentation in electronic medical records.</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests.</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Alerts for ways to improve customer service, improve patient flow</li><li style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Attend required meetings and participate in committees as requested.</li></ul><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp; &nbsp; &nbsp; &nbsp; Required Qualifications</span></h2><ul><li style=\"color: rgb(0, 0, 0);\">High school diploma or general education degree (GED)</li><li style=\"color: rgb(0, 0, 0);\">6 months experience in a customer service role</li><li style=\"color: rgb(0, 0, 0);\">Strong communication skills including written and verbal communication</li></ul><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:0in;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp; &nbsp; &nbsp; &nbsp;Preferred Qualifications</span></h2><ul><li style=\"color: rgb(0, 0, 0);\">English/Spanish fluency</li><li style=\"color: rgb(0, 0, 0);\">Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred</li><li style=\"color: rgb(0, 0, 0);\">Previous experience using a multi-line phone system</li><li style=\"color: rgb(0, 0, 0);\">Ability to manage time effectively<span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span><br><br></li></ul><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Equal Opportunity Statement</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:22.3pt;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identify and expression or any other category protected by law.</span></p><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Americans with Disabilities Act (ADA) Statement</span></h2><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:22.3pt;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.</span></p><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"font-family: arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></h2><h2 style='margin-top:0in;margin-right:0in;margin-bottom:2.0pt;margin-left:22.3pt;font-size:17px;font-family:\"Calibri\",sans-serif;color:#CF602B;'><span style=\"color: rgb(0, 0, 0);\"><br></span></h2><p><br></p></div>\n",
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