Warranty Administrator (Compliance & Audit Focus)

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    "requisitionDescription": "<div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><h3 data-section-id=\"znud5f\" data-start=\"251\" data-end=\"275\" data-pasted=\"true\"><strong data-start=\"255\" data-end=\"275\">Position Summary</strong></h3><p data-start=\"276\" data-end=\"509\">We are seeking a detail-oriented and process-driven Warranty Administrator to support our service department by ensuring all warranty repair orders and documentation meet Ford Motor Company warranty policies and guidelines.</p><p data-start=\"511\" data-end=\"778\">This role is strictly focused on review, compliance, and internal documentation accuracy&mdash;no claim submission to the manufacturer is required. The ideal candidate will act as a gatekeeper to ensure warranty integrity, reduce risk, and maintain audit readiness.</p><hr data-start=\"780\" data-end=\"783\"><h3 data-section-id=\"165gfiz\" data-start=\"785\" data-end=\"813\"><strong data-start=\"789\" data-end=\"813\">Key Responsibilities</strong></h3><ul data-start=\"814\" data-end=\"1612\"><li data-section-id=\"ij6yyi\" data-start=\"814\" data-end=\"926\"><p data-start=\"816\" data-end=\"926\">Review all warranty repair orders for accuracy, completeness, and compliance with Ford warranty policies</p></li><li data-section-id=\"19fdjf4\" data-start=\"927\" data-end=\"1043\"><p data-start=\"929\" data-end=\"1043\">Verify proper documentation including technician stories, causal parts, labor operations, and supporting details</p></li><li data-section-id=\"lchlhq\" data-start=\"1044\" data-end=\"1139\"><p data-start=\"1046\" data-end=\"1139\">Ensure all warranty paperwork meets Ford audit and policy standards prior to submission</p></li><li data-section-id=\"1r026b5\" data-start=\"1140\" data-end=\"1224\"><p data-start=\"1142\" data-end=\"1224\">Identify and correct discrepancies, missing information, or non-compliant claims</p></li><li data-section-id=\"1oaewf3\" data-start=\"1225\" data-end=\"1325\"><p data-start=\"1227\" data-end=\"1325\">Work closely with service advisors, technicians, and management to improve documentation quality</p></li><li data-section-id=\"16eyzr4\" data-start=\"1326\" data-end=\"1405\"><p data-start=\"1328\" data-end=\"1405\">Maintain organized and audit-ready warranty files (digital and/or physical)</p></li><li data-section-id=\"4s10e7\" data-start=\"1406\" data-end=\"1484\"><p data-start=\"1408\" data-end=\"1484\">Track and report trends, errors, and opportunities for process improvement</p></li><li data-section-id=\"wry7v2\" data-start=\"1485\" data-end=\"1545\"><p data-start=\"1487\" data-end=\"1545\">Assist in internal warranty audits and compliance checks</p></li><li data-section-id=\"g114mh\" data-start=\"1546\" data-end=\"1612\"><p data-start=\"1548\" data-end=\"1612\">Stay current on Ford warranty policies, bulletins, and updates</p></li></ul><hr data-start=\"1614\" data-end=\"1617\"><h3 data-section-id=\"15diiqs\" data-start=\"103\" data-end=\"125\" data-pasted=\"true\"><strong data-start=\"107\" data-end=\"125\">Qualifications</strong></h3><ul data-start=\"126\" data-end=\"588\"><li data-section-id=\"17z71um\" data-start=\"126\" data-end=\"200\"><p data-start=\"128\" data-end=\"200\">Previous dealership experience required (Ford experience required)</p></li><li data-section-id=\"16doeam\" data-start=\"201\" data-end=\"275\"><p data-start=\"203\" data-end=\"275\">Strong understanding of automotive service processes and repair orders</p></li><li data-section-id=\"1i17rvs\" data-start=\"276\" data-end=\"344\"><p data-start=\"278\" data-end=\"344\">Familiarity with Ford warranty policies and compliance standards</p></li><li data-section-id=\"19a1ikc\" data-start=\"345\" data-end=\"409\"><p data-start=\"347\" data-end=\"409\">Proficiency in CDK dealership management system required</p></li><li data-section-id=\"1ndpw5t\" data-start=\"410\" data-end=\"471\"><p data-start=\"412\" data-end=\"471\">Exceptional attention to detail and organizational skills</p></li><li data-section-id=\"1ueg2fw\" data-start=\"472\" data-end=\"526\"><p data-start=\"474\" data-end=\"526\">Ability to interpret and enforce policy guidelines</p></li><li data-section-id=\"u4jzlo\" data-start=\"527\" data-end=\"588\"><p data-start=\"529\" data-end=\"588\">Excellent communication skills to work across departments</p></li></ul><hr data-start=\"2109\" data-end=\"2112\"><h3 data-section-id=\"1v93gg\" data-start=\"2114\" data-end=\"2144\"><strong data-start=\"2118\" data-end=\"2144\">Key Traits for Success</strong></h3><ul data-start=\"2145\" data-end=\"2363\"><li data-section-id=\"l0krnu\" data-start=\"2145\" data-end=\"2190\"><p data-start=\"2147\" data-end=\"2190\">Highly detail-oriented and process-driven</p></li><li data-section-id=\"1hdmj25\" data-start=\"2191\" data-end=\"2232\"><p data-start=\"2193\" data-end=\"2232\">Strong accountability and consistency</p></li><li data-section-id=\"4bqgcs\" data-start=\"2233\" data-end=\"2284\"><p data-start=\"2235\" data-end=\"2284\">Analytical mindset with problem-solving ability</p></li><li data-section-id=\"1607b54\" data-start=\"2285\" data-end=\"2363\"><p data-start=\"2287\" data-end=\"2363\">Ability to enforce standards while maintaining positive team relationships</p></li></ul><hr data-start=\"2365\" data-end=\"2368\"><h3 data-section-id=\"1751s56\" data-start=\"2370\" data-end=\"2399\"><strong data-start=\"2374\" data-end=\"2399\">Why This Role Matters</strong></h3><p data-start=\"2400\" data-end=\"2609\">This position plays a critical role in protecting dealership profitability by ensuring warranty compliance, audit readiness, and claim accuracy&mdash;reducing chargebacks and strengthening operational integrity.</p></div></div></div>\n",
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