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Home › Companies › D05fc5b3 2c28 4e2e B9f0 A17c57a37923 19000101 000001 › Account Manager

Account Manager

D05fc5b3 2c28 4e2e B9f0 A17c57a37923 19000101 000001 · City of Industry, CA, US, City of Industry, CA · Active · $25–$28 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD05fc5b3 2c28 4e2e B9f0 A17c57a37923 19000101 000001
TitleAccount Manager
Normalized title-
Department / team-
LocationCity of Industry, CA, United States
Work model-
Employment typeFull Time
Salary$25–$28 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-08 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from D05fc5b3 2c28 4e2e B9f0 A17c57a37923 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in City of Industry.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD05fc5b3 2c28 4e2e B9f0 A17c57a37923 19000101 000001
Sourceee19ade9-180e-4058-be8c-acc1dec31ddb
ATS providerADP Workforce Now Recruiting

Description

Position Summary Accountable for the retention of business and growth of net revenue with existing accounts and the management and coordination of all customer service efforts initiated by one or more station departments to ensure consistent and high level service quality and customer satisfaction. Models and acts in accordance with our guiding principles and core values. Responsibilities: Coordinate and provide direction for customer service efforts from all station departments involved with the assigned account(s) working with the managers and supervisors to ensure a consistent and high level of customer service is maintained. Create, implement and maintain standard operating procedures for each client. Serve as the primary contact for all communications with the assigned account(s). Prepare management reports that track adherence to standard operating procedures and review results with clients on a regular basis. Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met Manage customer expectations and provide exceptional customer service Work with Implementation team on successful opportunities to ensure accuracy in our pricing program Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts Participate in rate calculations, report preparation and customer presentations for all large-spend bids Ensure customer commitments are met, working with internal teams and executing operational tasks as needed Identify, manage and build new business relationship in the target market Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions. Maintain a database of clients, prospects, partners and vendors Monitor market conditions, product innovations, and competitors' products, prices, and sales Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports Consult with clients to resolve problems and to provide ongoing support Coordinate prospect, sales and current customer meetings working closely with CEO and KAM Perform other duties as assigned. Requirements: Bachelor’s Degree in Business, Marketing or a related field of study preferred or an equivalent combination of work experience and education - Preferred Knowledge of Customs Trade Partnership Against Terrorism (CTPAT). Expert with MS Office suite l Strong quantitative, analytical, and problem-solving skills. Strong leadership ability and customer service awareness. Must be effective at developing strong relationships and influencing others. Process oriented with good project management skills; capable of managing multiple tasks simultaneously. Strongly motivated with sense of urgency Knowledge of industry trends, supply chain processes, best practices, and compliance requirements. Deep experience in solving problems across the end-to-end supply chain. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees, and customers. TRAVEL REQUIREMENTS: Ability to travel domestically up to 5-10% iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment. This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.

Full job record

Job IDf4622824cb9c5150a950ca741c13030ef7bec185
Org IDc2eb9869-db8b-4fbc-acd4-ef2c733958c9
Source IDee19ade9-180e-4058-be8c-acc1dec31ddb
Board IDee19ade9-180e-4058-be8c-acc1dec31ddb
Provideradp_workforcenow
Provider Job Key685619
TitleAccount Manager
Normalized Title—
Statusactive
Activeyes
Location TextCity of Industry, CA, US, City of Industry, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityCity of Industry
Salary Raw25 To 28 (USD) Hourly
Salary Min25
Salary Max28
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d05fc5b3-2c28-4e2e-b9f0-a17c57a37923&ccId=19000101_000001&lang=en_US&type=JS&jobId=685619&jwId=9201872577325_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d05fc5b3-2c28-4e2e-b9f0-a17c57a37923&ccId=19000101_000001&lang=en_US&type=JS&jobId=685619&jwId=9201872577325_1
First Seen At2026-05-31 18:59:28Z
Last Seen At2026-06-06 12:26:27Z
Last Checked At2026-06-06 12:26:27Z
Last Changed At2026-06-06 12:26:27Z
Inactive At—
Source Posted At2026-04-08 16:04:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d05fc5b3-2c28-4e2e-b9f0-a17c57a37923|19000101_000001/date=2026-06-06/2026-06-06T12-26-27-091Z-688a733fb751a789862dd5e294ab7dc848e38080d4be7bc9b2303afe71031f24.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><p id=\"isPasted\" style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Position Summary</span></u></strong><u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'><br></span></u><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Accountable for the retention of business and growth of net revenue with existing accounts and the management and coordination of all customer service efforts initiated by one or more station departments to ensure consistent and high level service quality and customer satisfaction. Models and acts in accordance with our guiding principles and core values.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Responsibilities:&nbsp;</span></strong></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Coordinate and provide direction for customer service efforts from all station departments involved with the assigned account(s) working with the managers and supervisors to ensure a consistent and high level of customer service is maintained.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Create, implement and maintain standard operating procedures for each client.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Serve as the primary contact for all communications with the assigned account(s).</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Prepare management reports that track adherence to standard operating procedures and review results with clients on a regular basis.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Manage customer expectations and provide exceptional customer service</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Work with Implementation team on successful opportunities to ensure accuracy in our pricing program</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Participate in rate calculations, report preparation and customer presentations for all large-spend bids</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Ensure customer commitments are met, working with internal teams and executing operational tasks as needed</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Identify, manage and build new business relationship in the target market</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Collaborate and provide assistance to Customer Service Manager in delivering optimal transportation service solutions.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Maintain a database of clients, prospects, partners and vendors</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Monitor market conditions, product innovations, and competitors&#39; products, prices, and sales</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Consult with clients to resolve problems and to provide ongoing support</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Coordinate prospect, sales and current customer meetings working closely with CEO and KAM</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Perform other duties as assigned.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><strong><span style='font-size:15px;font-family:\"Calibri\",sans-serif;color:black;'>Requirements:</span></strong></p><ul style=\"margin-bottom:0in;\" type=\"disc\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Bachelor&rsquo;s Degree in Business, Marketing or a related field of study preferred or an equivalent combination of work experience and education - Preferred</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Knowledge of Customs Trade Partnership Against Terrorism (CTPAT).</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Expert with MS Office suite l&nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Strong quantitative, analytical, and problem-solving skills.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Strong leadership ability and customer service awareness.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Must be effective at developing strong relationships and influencing others.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Process oriented with good project management skills; capable of managing multiple tasks simultaneously.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Strongly motivated with sense of urgency</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Knowledge of industry trends, supply chain processes, best practices, and compliance requirements.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Deep experience in solving problems across the end-to-end supply chain.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;color:black;line-height:107%;background:white;'><span style='font-size:15px;line-height:107%;font-family:\"Calibri\",sans-serif;'>Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, employees, and customers.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;background:white;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Calibri\",sans-serif;'>TRAVEL REQUIREMENTS:</span></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:undefined;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Calibri\",sans-serif;font-size:11.0pt;'>Ability to travel domestically up to 5-10%</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;text-align:left;font-size:19px;font-family:\"Arial\",sans-serif;font-weight:bold;'><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:normal;'>iDC Logistics Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws. This commitment extends to all aspects of the company&rsquo;s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.</span></em></p><p style='margin:0in;text-align:left;font-size:19px;font-family:\"Arial\",sans-serif;font-weight:bold;'><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:normal;'>&nbsp;</span></em></p><p style='margin:0in;text-align:left;font-size:19px;font-family:\"Arial\",sans-serif;font-weight:bold;'><em><span style='font-size:15px;font-family:\"Calibri\",sans-serif;font-weight:normal;'>This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. &nbsp;It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. &nbsp; Employees may be assigned additional responsibilities as necessary. &nbsp;The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company&rsquo;s business, competitive considerations or the work environment changes. &nbsp;&nbsp;</span></em></p></div></div></div></div>\n",
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        {
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          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
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        {
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        },
        {
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          "nameCode": {
            "codeValue": "JobClass"
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        {
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    },
    "requisitionTitle": "Account Manager",
    "clientRequisitionID": "1338",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "City of Industry",
          "postalCode": "91789",
          "countrySubdivisionLevel1": {
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          }
        },
        "nameCode": {
          "shortName": " City of Industry, CA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
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    "http_status": 200,
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    "response_bytes": 19691
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}
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