Customer Experience Associate

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    "raw": "working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3 rd of our earnings annually to the military community.\n We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.\n So what can you expect as a Customer Experience Associate at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them Complete transactions accurately and efficiently while engaging customers in appropriate conversation Help customers by following the proper procedure for bagging merchandise and moving large",
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      "Value": "<span style=\"font-family:Calibri\"><span style=\"color:black\"><span style=\"font-size:11.0pt\">As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you’ll be a part of something great- we give back 2/3</span><span style=\"font-size:8.5pt\"><span style=\"vertical-align:super\">rd</span></span><span style=\"font-size:11.0pt\">&nbsp;of our earnings annually to the military community.&nbsp;&nbsp;</span></span></span><br><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:black\">We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.&nbsp;&nbsp;</span></span></span><br><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:black\">So what can you expect as a Customer Experience Associate at the Exchange?&nbsp;</span></span></span><ul style=\"unicode-bidi:embed\" type=\"disc\"><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Greet every customer with eye contact and smile in your authentic way&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Complete transactions accurately and efficiently while engaging customers in appropriate conversation&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Help customers by following the proper procedure for bagging merchandise and moving large or heavy items&nbsp;</span></span></span></li></ul><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:#121212\"><span style=\"background:white\">We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!</span>&nbsp;</span></span></span><br><br><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:black\"><span style=\"font-weight:bold\">Job Qualifications</span>&nbsp;</span></span></span><ul style=\"unicode-bidi:embed\" type=\"disc\"><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Able to learn and adapt to current technology needs&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Able to think quickly on the spot to answer customer questions&nbsp;</span></span></span></li></ul><div style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:black\"><span style=\"font-weight:bold\">We offer the following benefits for this position:</span>&nbsp;</span></span></span><ul style=\"unicode-bidi:embed\" type=\"disc\"><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Holiday Premium Pay (Double Pay)&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Mass Transportation Reimbursement&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Associate Transfer Program (ATP)&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Paid Military Leave&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Personal Accident Insurance&nbsp;</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">FMLA &amp; Administrative Leave</span></span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:12.0pt\"><span style=\"font-family:Calibri\">Take advantage of our tax-free shopping privileges on all Exchange merchandise</span></span></li><li style=\"vertical-align:middle; color:black\"><span style=\"font-size:11.0pt\"><span style=\"background:white\"><span style=\"font-family:Calibri\">Employee Assistance Program (EAP)&nbsp;</span></span></span></li></ul><span style=\"font-size:11.0pt\"><span style=\"font-family:Calibri\"><span style=\"color:black\">*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.&nbsp;</span></span></span></div>",
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