Front Desk Associate

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  "inferred_at": "2026-06-19T10:25:44.000Z",
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    "location": {
      "city": "Indianapolis",
      "state": "Indiana"
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    "jobOpeningName": "Front Desk Associate ",
    "departmentLabel": "Midwest Section",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Indianapolis",
      "state": "Indiana",
      "postalCode": "46240",
      "addressCountry": "United States"
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    "datePosted": "2026-01-16",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">                                                  </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Title: </span>Front Desk Associate </span></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Position Type: </span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Part-Time</span></span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Work Schedule: </span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Various shifts available: morning shifts, mid-day shifts, and evening shifts.</span></span><span style=\"color: rgb(0, 0, 0)\"><br></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Job Summary:</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">As a Front Desk Associate at the Midwest Tennis Center, you will be the first point of contact for members and guests. You’ll provide excellent customer service, manage bookings, process payments, and help create a welcoming atmosphere. This role is ideal for someone who is organized, friendly, and passionate about tennis and hospitality.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Job Description</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">:</span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"> </span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Greet members and guests warmly and professionally</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Answer phone calls, emails, and in-person inquiries</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Schedule court reservations, lessons, and events using booking software</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Process membership applications, renewals, and payments</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Handle point-of-sale (POS) transactions for retail and concessions</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Maintain a clean, organized, and professional front desk area</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Provide accurate information about club services, schedules, and policies</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Assist with member check-ins and monitor court usage</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Support tennis staff and management with administrative tasks</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Address member issues and escalate concerns when needed</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Required and Preferred Skills</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Current or previous experience in customer service or hospitality - preferred</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Strong communication and interpersonal skills- preferred</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Proficient in computer systems - preferred </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Able to multitask and work independently in a fast-paced environment - preferred</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Interest or background in tennis or sports is a plus - preferred</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">CPR Certification and AED knowledgeable within the first 30 days of hire- required</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Environmental Conditions</span><br></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt\">Exposure to noise from on court play</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Those candidates selected for further consideration will be contacted.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">Disclaimer: The USTA/Midwest Section is an Equal Opportunity Employer, and applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</span></p>",
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    "jobOpeningShareUrl": "https://ustamidwest.bamboohr.com/careers/84",
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