Scheduler Specialist II - Assurance

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    "ShortDescriptionStr": "The Scheduling Specialist plays a critical role in coordinating and managing audit schedules to ensure efficient execution and compliance with industry standards. This position is responsible for working closely with auditors, clients, and internal teams to optimize scheduling of audits, minimize scheduling conflicts, and maintain high-quality service delivery. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Strong communication and problem-solving skills are essential, as the role requires regular collaboration with various stakeholders to facilitate seamless audit scheduling and execution.",
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    "ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 107%;\">The Scheduling Specialist plays a critical role in coordinating and managing audit schedules to ensure efficient execution and compliance with industry standards. This position is responsible for working closely with auditors, clients, and internal teams to optimize scheduling of audits, minimize scheduling conflicts, and maintain high-quality service delivery. The ideal candidate is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Strong communication and problem-solving skills are essential, as the role requires regular collaboration with various stakeholders to facilitate seamless audit scheduling and execution.</span></span></p>",
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    "CorporateDescriptionStr": "<p>With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.</p>\n<p>One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.</p>\n<p>Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.</p>\n<p>NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.</p>\n<p>Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written &amp; signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.</p>",
    "ExternalPostedStartDate": "2026-06-13T00:30:05+00:00",
    "ExternalQualificationsStr": "<ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">2+ years of experience in a fast-paced, customer service-oriented environment, preferably in scheduling, auditing coordination, or related roles</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Strong organizational, problem-solving, and time management skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Excellent written and verbal communication skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Ability to manage multiple tasks in a fast-paced environment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Proficiency in Microsoft Office (Excel, Outlook, Teams, Word).</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">Preferred Qualifications</p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Familiarity in Food sector and Testing, Inspection and Certification standards (preferred)</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Experience working with auditors, clients, or certification bodies is a plus</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrated interpersonal skills with internal and external stakeholders</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Salary Range: $49,000 - $108,000</span></p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\"><i>The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.</i></span></p>",
    "InternalQualificationsStr": "<ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">2+ years of experience in a fast-paced, customer service-oriented environment, preferably in scheduling, auditing coordination, or related roles</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Strong organizational, problem-solving, and time management skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Excellent written and verbal communication skills</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Ability to manage multiple tasks in a fast-paced environment</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Proficiency in Microsoft Office (Excel, Outlook, Teams, Word).</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">Preferred Qualifications</p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Familiarity in Food sector and Testing, Inspection and Certification standards (preferred)</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Experience working with auditors, clients, or certification bodies is a plus</span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrated interpersonal skills with internal and external stakeholders</span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\">Salary Range: $49,000 - $108,000</span></p><p style=\"line-height: normal; margin-bottom: 0in; vertical-align: middle;\"><span style=\"font-family: Arial, sans-serif;\"><i>The total pay range takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skills; experience and training; licensure and certifications; and other business and organizational needs. The disclosed pay range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At NSF, it is not typical for an individual to be hired at or near the top of the pay range for their role and compensation decisions are dependent on the facts and circumstances of each case.</i></span></p>",
    "OrganizationDescriptionStr": "<div>\n NSF provides a holistic suite of value-added digital, information security and sustainability solutions that span our core industries of food, water and life sciences. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification, helping to empower organizations to drive process and performance improvements for products, people, and the planet.\n</div>",
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margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Evaluate scheduling conflicts and recommend process improvements to leadership, supporting continuous improvement initiatives across the scheduling function.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Forecast scheduling needs and proactively develop scheduling strategies.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Serve as the initial point of contact for customers during the onboarding process, ensuring a smooth transition into the audit scheduling workflow.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Plan and schedule audits 6 to 12 months in advance whenever possible, optimizing resource allocation and ensuring timely execution.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Proactively schedule and confirm future audit dates in advance to ensure continuity and compliance with audit timelines.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Monitor auditor rotation and assignment compliance in accordance with the industry standards.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Communicate with clients and auditors to confirm schedules and audit logistics.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 28.25pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Keep records in software system of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.<span>&nbsp;</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Act as a point of contact for scheduling-related inquiries from auditors and clients, ensuring all necessary audit documentation and details are shared in advance.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Address and resolve scheduling conflicts in a timely manner.</span></span></p></li><li style=\"line-height: normal; margin-bottom: 0in; margin-right: 28.25pt;\"><span style=\"font-family: Arial, sans-serif;\">Attend auditor, client and internal staff meetings when needed to support scheduling coordination.</span></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 28.25pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Additional projects as assigned by Operations Scheduling Manager</span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Must provide exceptional customer service.</span></span></p></li></ul><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">#LI-TS1</span></span></p>",
    "InternalResponsibilitiesStr": "<ul style=\"list-style-type: disc; padding-left: 48px;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Strategically plan and optimize auditor schedules based on geographic location, audit scope, and client deadlines, maximizing efficiency and reducing operational costs.</span></span></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Make real-time decisions to resolve last-minute auditor cancellations or client rescheduling requests by creatively reallocating resources to avoid service disruption.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Develop bundling strategies for multi-site or multi-standard audits, balancing client satisfaction, auditor availability, and budgetary constraints.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Evaluate scheduling conflicts and recommend process improvements to leadership, supporting continuous improvement initiatives across the scheduling function.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Forecast scheduling needs and proactively develop scheduling strategies.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Serve as the initial point of contact for customers during the onboarding process, ensuring a smooth transition into the audit scheduling workflow.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Plan and schedule audits 6 to 12 months in advance whenever possible, optimizing resource allocation and ensuring timely execution.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Proactively schedule and confirm future audit dates in advance to ensure continuity and compliance with audit timelines.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: rgb(17, 17, 17); font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Monitor auditor rotation and assignment compliance in accordance with the industry standards.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Communicate with clients and auditors to confirm schedules and audit logistics.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 28.25pt; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\">Keep records in software system of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.<span>&nbsp;</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Act as a point of contact for scheduling-related inquiries from auditors and clients, ensuring all necessary audit documentation and details are shared in advance.</span></span></p></li><li><p style=\"margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Address and resolve scheduling conflicts in a timely manner.</span></span></p></li><li style=\"line-height: normal; margin-bottom: 0in; margin-right: 28.25pt;\"><span style=\"font-family: Arial, sans-serif;\">Attend auditor, client and internal staff meetings when needed to support scheduling coordination.</span></li><li><p style=\"line-height: normal; 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