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Home › Companies › 7376fbe6 13aa 4205 A46c D47d177522a7 19000101 000001 › Customer Service Representative

Customer Service Representative

7376fbe6 13aa 4205 A46c D47d177522a7 19000101 000001 · Zanesville, OH, US, Zanesville, OH; Hebron, OH, US, Hebron, OH · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company7376fbe6 13aa 4205 A46c D47d177522a7 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationZanesville, OH, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-05-07 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from 7376fbe6 13aa 4205 A46c D47d177522a7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Zanesville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company7376fbe6 13aa 4205 A46c D47d177522a7 19000101 000001
Sourceae03467f-9835-4b59-9f96-14214b135c24
ATS providerADP Workforce Now Recruiting

Description

Summary: Delivering excellent customer service while performing teller transactions. Receiving deposits, cashing checks, verifying amounts and endorsements, processing loan payments, balancing currency, and coin in teller drawer, as well as explaining and promoting products and services. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Assists customers and makes them feel welcome. Answers phone and assists customers or transfers and routes calls as necessary. Knowledgeable of Bank’s products and services and explains, promotes, refers products and services to customers accurately. Explains, promotes, and refers to Community Financial Advisors, Financial Services Officer, Mortgage Lenders & Commercial Lenders. Receives checks and cash for deposit and loan payments; verifies amount and examines checks for endorsements. Cashes checks and pays out money after verification of signatures and customer balances. Places holds on accounts per the Funds Availability Procedure. Accepts stop payment requests as needed. Completes applicable forms and account maintenance as authorized. Completes check orders for customers as needed. Assists customers with access to safety deposit boxes. Maintains individual cash drawer limit and verifies all cash entered. Prepares work for teller processing. Checks all incoming checks for fraud and cash for counterfeit currency. Balances currency, coin and checks in drawer and compares total amount with data displayed in the teller processing system. Accurately enters information into “Work with Person” in the teller processing system. Tracks and reports monthly sales referrals. May log night deposits or open night drop as needed. May balance the ATM or serve as backup. May assist with enrolling customers in Digital Banking May assist in the opening and closing of the office as needed. May maintain inventory of supplies in customer service area and assist with office supply ordering. May assist with disputes (with approval). Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations. Attends training as needed or assigned. Efficiently operates copy machines. Represents the Bank in community involvement activities as scheduling allows with Manager/Supervisor approval. Sets positive example for new employees. Follows and supports the Company’s policies and procedures accurately. Positively represents the Company’s culture and values. Achieves annual goals as assigned. Completes annual required regulatory training curriculums as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and employees of the organization. Mathematical Skills Ability to add, subtract, multiply and divide in all unites of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts and interest. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Certifications, Licenses, Registrations Valid Ohio Drivers License Physical Demands: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full job record

Job IDf424baf1782aa5c7b613ab554ede29af2537bc4e
Org ID8b83a1f0-7d1f-44e5-a073-ef63a4a098ad
Source IDae03467f-9835-4b59-9f96-14214b135c24
Board IDae03467f-9835-4b59-9f96-14214b135c24
Provideradp_workforcenow
Provider Job Key527730
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextZanesville, OH, US, Zanesville, OH; Hebron, OH, US, Hebron, OH
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionOH
CityZanesville
Salary Raw—
Salary Min—
Salary Max—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7376fbe6-13aa-4205-a46c-d47d177522a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=527730&jwId=9200790359735_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7376fbe6-13aa-4205-a46c-d47d177522a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=527730&jwId=9200790359735_1
First Seen At2026-05-31 18:49:02Z
Last Seen At2026-06-06 13:34:28Z
Last Checked At2026-06-06 13:34:28Z
Last Changed At2026-06-06 13:34:28Z
Inactive At—
Source Posted At2025-05-07 19:30:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=7376fbe6-13aa-4205-a46c-d47d177522a7|19000101_000001/date=2026-06-06/2026-06-06T13-34-27-811Z-bc26aa0a3896afd1e615f00ba6f9677182cd5fb257f3347c529b011909ea3933.json
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    "requisitionDescription": "<div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;' id=\"isPasted\"><strong><span style=\"font-size:13px;\">Summary:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">Delivering excellent customer service while performing teller transactions. Receiving deposits, cashing checks, verifying amounts and endorsements, processing loan payments, balancing currency, and coin in teller drawer, as well as explaining and promoting products and services.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;text-align:center;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><strong><span style=\"font-size:13px;\">Essential Duties and Responsibilities: </span></strong><span style=\"font-size:13px;\">include the following. Other duties may be assigned.</span></p><ul style=\"list-style-type: disc;\"><li><span style=\"line-height:150%;font-size:13px;\">Assists customers and makes them feel welcome.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Answers phone and assists customers or transfers and routes calls as necessary.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Knowledgeable of Bank&rsquo;s products and services and explains, promotes, refers products and services to customers accurately.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Explains, promotes, and refers to Community Financial Advisors, Financial Services Officer, Mortgage Lenders &amp; Commercial Lenders.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Receives checks and cash for deposit and loan payments; verifies amount and examines checks for endorsements.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Cashes checks and pays out money after verification of signatures and customer balances.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Places holds on accounts per the Funds Availability Procedure.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Accepts stop payment requests as needed.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Completes applicable forms and account maintenance as authorized.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Completes check orders for customers as needed.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Assists customers with access to safety deposit boxes.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Maintains individual cash drawer limit and verifies all cash entered.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Prepares work for teller processing.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Checks all incoming checks for fraud and cash for counterfeit currency.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Balances currency, coin and checks in drawer and compares total amount with data displayed in the teller processing system.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Accurately enters information into &ldquo;Work with Person&rdquo; in the teller processing system.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Tracks and reports monthly sales referrals.</span></li><li><span style=\"line-height:150%;font-size:13px;\">May log night deposits or open night drop as needed.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">May balance the ATM or serve as backup.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">May assist with enrolling customers in Digital Banking&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">May assist in the opening and closing of the office as needed.</span></li><li><span style=\"line-height:150%;font-size:13px;\">May maintain inventory of supplies in customer service area and assist with office supply ordering.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">May assist with disputes (with approval). Completes dispute forms and forwards to Manager to sign off then forwards to Deposit Operations.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Attends training as needed or assigned.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Efficiently operates copy machines.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Represents the Bank in community involvement activities as scheduling allows with Manager/Supervisor approval.&nbsp;</span></li><li><span style=\"line-height:150%;font-size:13px;\">Sets positive example for new employees.</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Follows and supports the Company&rsquo;s policies and procedures accurately.</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Positively represents the Company&rsquo;s culture and values.&nbsp;</span></li><li><span style=\"line-height:150%;font-family:Arial;font-size:13px;\">Achieves annual goals as assigned.</span></li><li><span style=\"line-height:150%;font-size:13px;\">Completes annual required regulatory training curriculums as assigned.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><strong><span style=\"font-size:13px;\">Supervisory Responsibilities</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;text-indent:.5in;'><span style=\"font-size:13px;\">This job has no supervisory responsibilities.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Qualifications:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;text-indent:.5in;'><strong><span style=\"font-size:13px;\">Education and/or Experience</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><span style=\"font-size:13px;\">High school diploma or general education degree (GED); or one to three months&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;related experience and/or training; or equivalent combination of education and&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;experience.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;<strong>Language Skills</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;Ability to read and comprehend simple instructions, short correspondence and&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;memos. Ability to write simple correspondence. Ability to effectively present&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;information in one-on-one and small group situations to customers and employees</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;of the organization.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><span style=\"font-size:13px;\">&nbsp;<strong>Mathematical Skills</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Ability to add, subtract, multiply and divide in all unites of measure, using whole</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; numbers, common fractions, and decimals. Ability to compute rate, ratio, discounts</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;and interest.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-bottom:6.0pt;'><span style=\"font-size:13px;\">&nbsp;<strong>Reasoning Ability</strong></span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></strong><span style=\"font-size:13px;\">Ability to apply common sense understanding to carry out detailed but uninvolved</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.5in;'><span style=\"font-size:13px;\">written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.5in;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;'><strong><span style=\"font-size:13px;\">Certifications, Licenses, Registrations</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.5in;'><span style=\"font-size:13px;\">Valid Ohio Drivers License</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Physical Demands:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;margin-left:.5in;'><span style=\"font-size:13px;\">While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><strong><span style=\"font-size:13px;\">Work Environment:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Verdana\",sans-serif;'><span style=\"font-size:13px;\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p></div></div></div></div></div>\n",
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  "detail_meta": {
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}
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GET https://api.bluedoor.sh/job-postings/v1/orgs/8b83a1f0-7d1f-44e5-a073-ef63a4a098adJSON
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