Product Specialist (Brilliant Harvest)

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  "source_hash": "397f2a9c88365e114bef1c535175b5211de0ab30a6b31cd92a467665b2ac1a82",
  "last_changed_at": "2026-05-29T07:01:35.569Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Canada",
    "city": null,
    "region": null,
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T07:57:22.215Z",
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    "language": "en",
    "location": {
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    "countries": [
      "Canada"
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  "remote_policy": "remote",
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  "workplace_type": "remote",
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{}

{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "<p><strong>Product &amp; Data Entry:</strong></p>\n\n<li>\n<p>Review and enter structured data from documents and raw sources into our platform, including equipment service manuals, technical specifications, parts information, and operator guides.</p>\n</li>\n<li>\n<p>Apply equipment domain knowledge to validate that data entries are technically accurate, contextually correct, and consistent with how equipment is actually used in the field.</p>\n</li>\n<li>\n<p>Assign metadata, categories, and keywords to improve searchability, consistency, and usability across the product.</p>\n</li>\n<li>\n<p>Verify that AI-generated or system-produced answers, recommendations, and outputs are accurate, complete, and aligned with the source documentation — flagging anything misleading, incomplete, or technically incorrect.</p>\n</li>\n<li>\n<p>Add contextual notes, corrections, or clarifications to improve the accuracy and usefulness of product responses.</p>\n</li>\n<li>\n<p>Identify patterns, errors, or gaps in equipment data and escalate appropriately to ensure nothing falls through the cracks.</p>\n</li>\n\n<div>\n<p><strong>Quality Assurance &amp; Answer Accuracy:</strong></p>\n\n<li>\n<p>Serve as a domain-informed reviewer of product outputs, ensuring that answers, search results, and recommendations reflect real-world equipment knowledge and not just surface-level pattern matching.</p>\n</li>\n<li>\n<p>Cross-reference product responses against source materials (service manuals, OEM documentation, technical bulletins) to confirm factual accuracy.</p>\n</li>\n<li>\n<p>Develop and maintain a working understanding of common equipment failure modes, maintenance procedures, and service workflows to better evaluate the quality of product outputs.</p>\n</li>\n<li>\n<p>Proactively identify cases where the product is producing answers that are technically plausible but incorrect, incomplete, or missing important safety or procedural context.</p>\n</li>\n<li>\n<p>Contribute to building internal QA checklists, rubrics, and benchmarks for evaluating answer quality over time.</p>\n</li>\n\n<div>\n<p><strong>Project Coordination:</strong></p>\n\n<li>\n<p>Work closely with external partners to communicate requirements, provide clarifications, and ensure alignment with internal standards.</p>\n</li>\n<li>\n<p>Help manage work queues, assign tasks (internally or externally), and track progress against deadlines.</p>\n</li>\n<li>\n<p>Review partner outputs with a critical eye for both process compliance and equipment accuracy, providing structured feedback and collaborating to continuously improve quality.</p>\n</li>\n\n<p><strong>Operations &amp; Process Support:</strong></p>\n\n<li>\n<p>Help define, document, and refine data entry guidelines, workflows, and standard operating procedures — including equipment-specific guidelines for how technical content should be structured and reviewed.</p>\n</li>\n<li>\n<p>Identify inefficiencies in data processing workflows and recommend improvements.</p>\n</li>\n<li>\n<p>Track key metrics (accuracy rates, quality scores, throughput, turnaround time) and provide regular updates to stakeholders.</p>\n</li>\n\n</div>\n</div>"
    },
    {
      "text": "Qualifications & Skills",
      "content": "\n<li>Strong attention to detail and commitment to accuracy, especially when working with technical content.</li>\n<li>Hands-on or professional familiarity with heavy equipment — particularly in agriculture or construction — is highly valued.</li>\n<li>Ability to read and interpret equipment service manuals, technical specifications, or parts documentation.</li>\n<li>Comfortable evaluating whether a technical answer is correct, not just whether it sounds correct.</li>\n<li>Ability to follow structured guidelines and apply them consistently across large volumes of content.</li>\n<li>Strong written communication skills.</li>\n<li>Comfortable working independently in a remote environment.</li>\n<li>Experience with data entry, annotation, or content management tools is an asset — training will be provided.</li>\n<li>Basic project management or task coordination experience.</li>\n<li>Experience working with third-party vendors or distributed teams.</li>\n<li>Familiarity with project tracking tools (e.g., spreadsheets, task management platforms).</li>\n<li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li>\n"
    },
    {
      "text": "What Will Set You Apart?",
      "content": "<div>\n\n<li>Direct experience working with or around heavy equipment — as a technician, operator, parts advisor, service writer, or in a similar hands-on capacity.</li>\n<li>The ability to spot when a product answer is technically off, even when it's grammatically perfect.</li>\n<li>Experience supporting data operations, annotation workflows, or AI/ML data pipelines.</li>\n<li>Familiarity with OEM documentation, equipment telematics, or dealer service systems.</li>\n<li>Strong organizational skills with a process-oriented mindset.</li>\n\n</div>"
    },
    {
      "text": "Why Join Us?",
      "content": "\n<li>Join a proven team led by serial entrepreneur<a href=\"https://www.linkedin.com/in/remischmaltz/\"> Remi Schmaltz</a> that has successfully exited 2 previous agriculture companies.</li>\n<li>Remote-first role with a flexible work environment.</li>\n<li>Opportunity to contribute to meaningful projects in the growing field of data and information management.</li>\n<li>Contribute to an innovative product team shaping the future of AI in the large equipment space.</li>\n<li>A collaborative culture that values growth, learning, and impact.</li>\n<li>Competitive compensation, ESOP, and benefits.</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1779309938882,
  "updatedAt": null,
  "categories": {
    "team": "Product",
    "location": "Canada",
    "commitment": "Full-time",
    "department": "Brilliant Harvest",
    "allLocations": [
      "Canada",
      "Calgary",
      "Edmonton"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}