B2B Collections Specialist (Work from Home)

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    "datePosted": "2026-04-21",
    "atsLocation": {
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    "description": "<p>Key Media is a fast‑growing global B2B media company. We’re looking for a <span style=\"font-weight: bold\">switched‑on, commercially savvy</span> Accounts Receivable professional (<span style=\"font-weight: bold\">not </span>a back‑office processor) to own a portfolio of international clients.</p>\n<p><br></p>\n<p>This is a <span style=\"font-weight: bold\">100% remote</span> role, reporting into our <span style=\"font-weight: bold\">Australian finance team</span> and working directly with <span style=\"font-weight: bold\">global finance teams</span>.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Life at </span></span><a href=\"https://www.keymedia.com/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: bold\"><span>Key Media</span></span></a><span style=\"font-weight: bold\"><span>: Where every story matters</span></span></p>\n<p>Join us in our mission to inform, connect, educate, and inspire business people around the world. At Key Media, we're proud to be the home of trusted B2B media brands, where excellence is recognized and celebrated every day.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span>Perks and benefits: Because we value you</span></span></p>\n<ul>\n<li>Comprehensive<span> </span><span style=\"text-decoration: underline\"><span>HMO coverage</span></span><span> </span>with no waiting period, ensuring your health and well-being.</li>\n<li><span style=\"text-decoration: underline\"><span>Family coverage</span></span><span> </span>options after two years of dedicated service.</li>\n<li>Great salary package (above market rates)</li>\n<li><span style=\"text-decoration: underline\"><span>Extra vacation time</span></span><span> </span>as a token of appreciation for your hard work and commitment.</li>\n<li>Access to our<span> </span><span style=\"text-decoration: underline\"><span>Employee Assistance Program</span></span><span> </span>for confidential counseling services.</li>\n<li>Continuous<span> </span><span style=\"text-decoration: underline\"><span>learning opportunities</span></span><span> </span>through our E-learning support with LinkedIn learning.</li>\n<li><span style=\"text-decoration: underline\"><span>Employee recognition</span></span><span> </span>programs, including quarterly awards, vouchers, and travel incentives.</li>\n<li>100%<span> </span><span style=\"text-decoration: underline\"><span>remote </span></span>arrangement; work where it suits you best.</li>\n<li><span style=\"text-decoration: underline\"><span>Great culture</span></span><span> </span>(98% employees think we are a ‘great place to work’)</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">The role</span></p>\n<p>This is where AR, people skills and problem‑solving meet.</p>\n<p>You will:</p>\n<ul>\n<li>Own the AR collections for a set of <span style=\"font-weight: bold\">global B2B accounts</span></li>\n<li>Talk directly to <span style=\"font-weight: bold\">overseas finance teams</span> to resolve issues and get cash in</li>\n<li>Untangle messy accounts, disputes and odd reconciliations (and fix them)</li>\n<li>Spot patterns, recommend actions, and help sharpen how we do AR</li>\n</ul>\n<p>No scripts. No ticket factory. Just real ownership and real conversations.</p>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">What you’ll do</span></p>\n<ul>\n<li>Manage full AR collections cycle: allocations, reconciliations, collections</li>\n<li><span style=\"font-weight: bold\">Call</span> and email international clients to resolve overdue and complex items</li>\n<li>Investigate short‑pays, disputes, PO/tax/currency issues and drive resolution</li>\n<li>Prepare ageing and exception reports, highlighting risks and opportunities</li>\n<li>Partner with sales/events to align contracts, billing and client expectations</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">What you bring</span></p>\n<ul>\n<li>3–5 years solid <span style=\"font-weight: bold\">international</span> AR/Credit Control in a corporate or B2B environment</li>\n<li>Hands‑on experience dealing <span style=\"font-weight: bold\">directly</span> with international clients/finance teams</li>\n<li><span style=\"font-weight: bold\">Excellent English</span> – confident, clear, and professional on the phone and in writing</li>\n<li>Proven lateral thinking and problem‑solving in AR</li>\n<li>Strong AR fundamentals + intermediate Excel and a mainstream ERP</li>\n<li>Self‑starter, organised, comfortable working <span style=\"font-weight: bold\">fully remote </span>in <span style=\"font-weight: bold\">morning shift</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18pt\">Why join us?</span></p>\n<ul>\n<li>High‑impact AR role, not data entry</li>\n<li>Global exposure, multi‑currency, senior‑level stakeholders</li>\n<li>Real say in how we improve processes and cash flow</li>\n<li>Smart, collaborative team that values initiative over bureaucracy</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Learn more about culture in this short video about </span><a href=\"https://vimeo.com/937693192/fd9805a2df?share=copy\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: bold\">life at Key Media</span></a></p>",
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