Resident Assistant (Technical) - Summer Conferences and Events

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    "jobTitle": "Resident Assistant (Technical) - Summer Conferences and Events",
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    "description": "<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Position Overview </u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">The Resident Assistant (RA) for Conferences &amp; Events will play a critical role in supporting the planning and execution of summer conferences and events at our organization. The RA will be responsible for providing exceptional customer service to guests and assisting with logistics, communication, and overall guest experience. This is a temporary position, lasting approximately 10-12 weeks during the summer. The RA position is a student staff live-in position.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Hours per Week</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">25 - 35 hours per week, based on need and availability.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>College/Department </u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Conference and Events.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Department Specific Job Functions</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Serve as a point of contact for guests, providing information, directions, and support as needed throughout their stay.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Assist with guest check-in and check-out processes, including room assignments, key distribution, and billing.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Monitor guest behavior and ensure compliance with policies and procedures to maintain a safe and respectful environment for all guests.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Collaborate with the Conference &amp; Events team to ensure seamless execution of events, including room set-up, audiovisual support, and catering services.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Provide timely and effective communication with guests, staff, and vendors to ensure successful event planning and execution.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Maintain cleanliness and organization of guest rooms, common areas, and event spaces.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Participate in required training sessions and team meetings and attend to other duties as assigned by the Conference &amp; Events management team.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Enrollment Requirements</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Fall/Spring Semesters</strong>: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Summer Semester</strong>: Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer. Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes. Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong>Enrollment Exception</strong>: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact </span><a href=\"mailto:[email protected]\" style=\"color:#0000FF;text-decoration:underline;\"><span style=\"color:#000000\">[email protected]</span></a><span style=\"color:#000000\"> for more information.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Qualifications/Experience Required</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Strong interpersonal and communication skills, with a focus on customer service and attention to detail.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Ability to work independently as well as part of a team, with a positive and proactive attitude.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Flexibility to work a variable schedule, including nights and weekends as needed.</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Prior experience in customer service, hospitality, or event planning is preferred but not required.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Knowledge/Skills/Abilities</u></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Have sensitivity of intercultural communication, and good interpersonal skills</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Excellent written and oral communication skills</span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Detail oriented </span></span></span></li>\r\n\t<li style=\"text-align: justify;\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Dependable </span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><strong><u>Physical Demands</u></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify\"><span style=\"font-size:14px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.</span></span></span></p>\r\n",
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