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Home › Companies › 64b85cdf E793 428c 847d 3c083156603d 9151418234962 3719 › Customer Service Representative II

Customer Service Representative II

64b85cdf E793 428c 847d 3c083156603d 9151418234962 3719 · Camarillo, CA, US, Camarillo, CA · Active · $21–$23 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company64b85cdf E793 428c 847d 3c083156603d 9151418234962 3719
TitleCustomer Service Representative II
Normalized title-
Department / team-
LocationCamarillo, CA, United States
Work model-
Employment typeFull Time
Salary$21–$23 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 64b85cdf E793 428c 847d 3c083156603d 9151418234962 3719.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Camarillo.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company64b85cdf E793 428c 847d 3c083156603d 9151418234962 3719
Sourcecc2bfcbf-3cbd-4a58-9522-55789145089e
ATS providerADP Workforce Now Recruiting

Description

Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena’s proprietary diagnostic technologies enable customers to; prevent illness and save lives, comply with regulations, protect products and brands, run businesses more effectively. Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California and with offices around the world, we are actively looking for talented individuals to help grow the business! At Hygiena we believe: In providing the highest quality products & service Being a leader in innovation Having a compelling desire to improve and win in the marketplace In contributing positively, not only in the workplace, but in our community and environment With rapid growth comes opportunity. We are looking for a Service Department Coordinator to join our team in Camarillo, CA. This is a full-time (non-exempt) day shift position. Responsibilities: Provides high level of customer service by inputting and ensuring correct processing of instrument repairs, returns, calibrations, and outsourced work orders submitted via various input methods. Manages Outsourced Vendors and Instrument Manufacturers through instrument repair process, reports and follows up to make sure SLA’s are met. Communication to customers on a regular basis to ensure proper processing of all repairs and calibrations. Tracks progress through the CRM system and ensures notification and communication where required. Assists with coordination of Shipping, Accounting, and Quality Control where needed. Manages customer questions for detailed inquiries such as supplier forms and service information. Supports process improvement and automation efforts across geographies in a collaborative way with quality, production, and customer service. Ensures compliance with and/or follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary. Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP). Carries out all responsibilities in an honest, ethical and professional manner. Must be able to fulfill essential job function in a consistent state of alertness and safe manner. Handles various other duties as delegated by the Customer Service Manager. Qualifications: Bachelor’s Degree or equivalent education and work experience required Minimum of 4-6 years of related service department experience required Bilingual strongly preferred Strong knowledge of regional import/export requirements for international shipping Strong knowledge of Microsoft Office Suite is required Experience with customer database software, i.e. MS Navision and MS CRM required Pay Range (applicable to California): $23.00/hr. - $24.00/hr. Skills & Abilities: Excellent verbal and written communication Ability to handle high call volume Excellent attendance and punctuality Must be able to use discretion and independent judgement Must be able to work in a team environment Must be able to pay close attention to details Must be able to adapt and flex to a changing environment Must be able to lift/carry 20 pounds Why you’ll want to join our team: Teamwork as a core value. At Hygiena, our emphasis on teamwork and cross-functional communication enables us to build stronger bonds within our business. Be a part of something big . Hygiena plays a critical role in helping to prevent global health crisis such as foodborne illness, healthcare-associated infections, and other outbreaks. Giving back to our communities . Hygiena believes in giving back by supporting local organizations committed to improving the lives of children and youth in our communities. Benefits and Perks : 15 days of PTO & 9 paid company holidays Medical with HSA employer contribution, Dental, Vision available 1 st of the month after start date Company paid Life Insurance, Short* and Long-Term Disability and an Employee Assistance Program 401(k) with Safe Harbor and Profit-Sharing employer contributions Tuition Reimbursement program Charitable Contribution matching Employee Referral bonus opportunities * State paid short-term disability for California based employees We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Full job record

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Org IDcf143575-66e0-49b8-aa9a-c0e3bc523417
Source IDcc2bfcbf-3cbd-4a58-9522-55789145089e
Board IDcc2bfcbf-3cbd-4a58-9522-55789145089e
Provideradp_workforcenow
Provider Job Key568586
TitleCustomer Service Representative II
Normalized Title—
Statusactive
Activeyes
Location TextCamarillo, CA, US, Camarillo, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityCamarillo
Salary Raw21 To 23 (USD) Hourly
Salary Min21
Salary Max23
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-06-04 09:12:51Z
Last Seen At2026-06-06 12:45:44Z
Last Checked At2026-06-06 12:45:44Z
Last Changed At2026-06-06 12:45:44Z
Inactive At—
Source Posted At2026-06-03 17:13:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.10.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena&rsquo;s proprietary diagnostic technologies enable customers to; prevent illness and save lives, comply with regulations, protect products and brands, run businesses more effectively. Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California and with offices around the world, we are actively looking for talented individuals to help grow the business!&nbsp;</span><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">At Hygiena we believe:</span></p><ul style=\"list-style-type: disc;margin-left:-0.25in;\"><li style=\"font-size: 12px; font-family: verdana, sans-serif;\"><span style=\"color: black;\">In providing the highest quality products &amp; service&nbsp;</span></li><li style=\"font-size: 12px; font-family: verdana, sans-serif;\"><span style=\"color: black;\">Being a leader in innovation&nbsp;</span></li><li style=\"font-size: 12px; font-family: verdana, sans-serif;\"><span style=\"color: black;\">Having a compelling desire to improve and win in the marketplace&nbsp;</span></li><li style=\"font-size: 12px; font-family: verdana, sans-serif;\"><span style=\"color: black;\">In contributing positively, not only in the workplace, but in our community and environment</span></li></ul><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">With rapid growth comes opportunity. We are looking for a Service Department Coordinator to join our team in Camarillo, CA. &nbsp;This is a full-time (non-exempt) day shift position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33);\">&nbsp;</span></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><strong><u><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">Responsibilities:</span></u></strong></p><ul><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Provides high level of customer service by inputting and ensuring correct processing of instrument repairs, returns, calibrations, and outsourced work orders submitted via various input methods.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Manages Outsourced Vendors and Instrument Manufacturers through instrument repair process, reports and follows up to make sure SLA&rsquo;s are met.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Communication to customers on a regular basis to ensure proper processing of all repairs and calibrations. &nbsp;Tracks progress through the CRM system and ensures notification and communication where required.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Assists with coordination of Shipping, Accounting, and Quality Control where needed.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Manages customer questions for detailed inquiries such as supplier forms and service information.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Supports process improvement and automation efforts across geographies in a collaborative way with quality, production, and customer service.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Ensures compliance with and/or follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Actively supports and participates in the safety program, both for self-protection and the protection of other employees, by reading and abiding by all requirements in the Safety Manual and Injury Illness Prevention Program (IIPP).</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Carries out all responsibilities in an honest, ethical and professional manner.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Must be able to fulfill essential job function in a consistent state of alertness and safe manner.</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\"><span style=\"color: black;\">Handles various other duties as delegated by the Customer Service Manager.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-family: verdana, sans-serif; font-size: 12px;\"><strong><u><span style=\"color: black;\">Qualifications:</span></u></strong></span></p><ul style=\"list-style-type: disc;margin-left:2.9499999999999993px;\"><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left;\"><span style=\"line-height: 107%;\">Bachelor&rsquo;s Degree or equivalent education and work experience required&nbsp;</span></li><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left; line-height: 1;\">Minimum of 4-6 years of related service department experience required</li><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left; line-height: 1;\">Bilingual strongly preferred</li></ul><ul style=\"list-style-type: disc;margin-left:3px;\"><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left; line-height: 1;\">Strong knowledge of regional import/export requirements for international shipping</li><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left;\">Strong knowledge of Microsoft Office Suite is required</li><li style=\"font-family: verdana, sans-serif; font-size: 12px; text-align: left;\">Experience with customer database software, i.e. MS Navision and MS CRM required</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif;\"><strong><u><span style=\"color: black;\">Pay Range (applicable to California):</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33);\">$23.00/hr. - $24.00/hr.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-family: verdana, sans-serif; font-size: 12px;\"><br></span></p><p id=\"isPasted\" style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-family: verdana, sans-serif; font-size: 12px;\"><strong><u><span style=\"color: black;\">Skills &amp; Abilities:</span></u></strong></span><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left:3.5px;\"><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Excellent verbal and written communication</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Ability to handle high call volume</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Excellent attendance and punctuality</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Must be able to use discretion and independent judgement</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Must be able to work in a team environment</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Must be able to pay close attention to details</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Must be able to adapt and flex to a changing environment</li><li style=\"font-family: verdana, sans-serif; font-size: 12px;\">Must be able to lift/carry 20 pounds<span style=\"font-family: verdana, sans-serif; font-size: 12px;\"><br></span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif;\"><strong><u><span style=\"color: black;\">Why you&rsquo;ll want to join our team:</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif;\"><em><span style=\"color: black;\">Teamwork as a core value.</span></em></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">At Hygiena, our emphasis on teamwork and cross-functional communication enables us to build stronger bonds within our business.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif;\"><em><span style=\"color: black;\">Be a part of something big</span></em></span><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">Hygiena plays a critical role in helping to prevent global health crisis such as foodborne illness, healthcare-associated infections, and other outbreaks.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif;\"><em><span style=\"color: black;\">Giving back to our communities</span></em></span><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">Hygiena believes in giving back by supporting local organizations committed to improving the lives of children and youth in our communities.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;<strong><u>Benefits and Perks</u>:</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:107%;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left:undefined;\"><li style=\"margin: 0in 0in 8pt; line-height: 107%; font-size: 12px; font-family: verdana, sans-serif;\">15 days of PTO &amp; 9 paid company holidays</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">Medical with HSA employer contribution, Dental, Vision available 1<sup>st</sup> of the month after start date</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">Company paid Life Insurance, Short* and Long-Term Disability and an Employee Assistance Program</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">401(k) with Safe Harbor and Profit-Sharing employer contributions</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">Tuition Reimbursement program</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">Charitable Contribution matching</span></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 12px; font-family: verdana, sans-serif; color: rgb(38, 35, 33); background: white;\"><span style=\"color: black;\">Employee Referral bonus opportunities</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:12.05pt;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">*<em>State paid short-term disability for California based employees</em>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"font-size: 12px; font-family: verdana, sans-serif; color: black;\">&nbsp;</span></p><p><span style=\"font-size: 12px; line-height: 107%; font-family: verdana, sans-serif; color: black;\">We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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