Home › Companies › 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 › Customer Service Specialist Dispatcher
Customer Service Specialist Dispatcher
72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 · Long Beach, CA, Long Beach, CA, US, Long Beach, CA · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 |
| Title | Customer Service Specialist Dispatcher |
| Normalized title | - |
| Department / team | - |
| Location | Long Beach, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2022-01-27 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Long Beach. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 |
| Source | 19e1a1fd-0e43-4053-b475-114c97c35fae |
| ATS provider | ADP Workforce Now Recruiting |
Description
Position Summary
Provide support for Regional Equipment Logistics which including interfacing with equipment managers and pool customers and resolving all appropriate business issues. Centralized dispatch; responsible for receiving OTR calls from our customers and dispatching them to the local teams by way of telephone, cellphone, text message, or email.
Essential Responsibilities/Duties/Functions/Tasks
Insure security of assets and operational integrity at local railroad ramps, and marine terminals. Ensure that approved trucker list is valid and updated. Inventory reconciliation. Handle customer inquiries on billing and equipment availability. Coordinate reports with customers and internal recipients. Scheduling mechanic repair jobs to meet customer needs Provide system updates for repair events via email or customers specific program, advising TRAC Services has accepted the call, arrived at the call, and completed the call Ensure that daily records on equipment condition are maintained and that reports on status are accurate and distributed on a timely basis. Ensure that migration status is reviewed and that repositioning is ordered as needed. Provide assistance to International Pools Analyst regarding report preparation and distribution. Maintain contact with Customer representatives to proactively deal with issues as they arise. Provide customer service/be one of the direct contacts between customers and TRAC Services Provide support to the local TRAC Services teams when challenges arise. Non essential duties :
Handle telephone inquiries as required. Work with Motor Carrier reps to resolve issues with customer base. Qualifications
Minimum two (2) years business experience Intermodal industry knowledge of equipment control preferred, but not required Strong phone voice and communication skills Attention to detail Ability to multi-task, handling multiple requests from different vendors simultaneously Ability to prioritize tasks and meet stringent deadlines Ability to identify problems, process resolution and implement action or solution timely Knowledge of Microsoft Excel, Internet Explorer, Word, PowerPoint & Outlook Ability to pass a background check and secure an E-Railsafe / TWIC badge Spanish speaking ability helpful, but not required Excellent communication skills to collaborate with others under any type of condition Excellent clerical and organizational skills to keep track of schedules, routes, and personnel Work Requirements
This position requires long periods sitting behind a desk, performing tasks on a computer. Work Environment
This job function is performed in a terminal setting requiring normal safety precautions with strict adherence to safety policies of the facility.
Full job record
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| Source ID | 19e1a1fd-0e43-4053-b475-114c97c35fae |
| Board ID | 19e1a1fd-0e43-4053-b475-114c97c35fae |
| Provider | adp_workforcenow |
| Provider Job Key | 417800 |
| Title | Customer Service Specialist Dispatcher |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Long Beach, CA, Long Beach, CA, US, Long Beach, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Long Beach |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417800&jwId=9200203576843_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417800&jwId=9200203576843_1 |
| First Seen At | 2026-05-31 18:21:44Z |
| Last Seen At | 2026-06-06 12:23:33Z |
| Last Checked At | 2026-06-06 12:23:33Z |
| Last Changed At | 2026-06-06 12:23:33Z |
| Inactive At | — |
| Source Posted At | 2022-01-27 14:48:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1|19000101_000001/date=2026-06-06/2026-06-06T12-23-32-371Z-71f84a2c071f7cf6bf910f3f07cd1d19e239a5187e0022d5962154528273d2bc.json |
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