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HomeCompanies72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001Customer Service Specialist Dispatcher

Customer Service Specialist Dispatcher

72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001 · Long Beach, CA, Long Beach, CA, US, Long Beach, CA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001
TitleCustomer Service Specialist Dispatcher
Normalized title-
Department / team-
LocationLong Beach, CA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2022-01-27 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Long Beach.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company72ef3ed5 382f 44c8 A8ca 6e4b4f3d77f1 19000101 000001
Source19e1a1fd-0e43-4053-b475-114c97c35fae
ATS providerADP Workforce Now Recruiting

Description

Position Summary Provide support for Regional Equipment Logistics which including interfacing with equipment managers and pool customers and resolving all appropriate business issues. Centralized dispatch; responsible for receiving OTR calls from our customers and dispatching them to the local teams by way of telephone, cellphone, text message, or email. Essential Responsibilities/Duties/Functions/Tasks Insure security of assets and operational integrity at local railroad ramps, and marine terminals. Ensure that approved trucker list is valid and updated. Inventory reconciliation. Handle customer inquiries on billing and equipment availability. Coordinate reports with customers and internal recipients. Scheduling mechanic repair jobs to meet customer needs Provide system updates for repair events via email or customers specific program, advising TRAC Services has accepted the call, arrived at the call, and completed the call Ensure that daily records on equipment condition are maintained and that reports on status are accurate and distributed on a timely basis. Ensure that migration status is reviewed and that repositioning is ordered as needed. Provide assistance to International Pools Analyst regarding report preparation and distribution. Maintain contact with Customer representatives to proactively deal with issues as they arise. Provide customer service/be one of the direct contacts between customers and TRAC Services Provide support to the local TRAC Services teams when challenges arise. Non essential duties : Handle telephone inquiries as required. Work with Motor Carrier reps to resolve issues with customer base. Qualifications Minimum two (2) years business experience Intermodal industry knowledge of equipment control preferred, but not required Strong phone voice and communication skills Attention to detail Ability to multi-task, handling multiple requests from different vendors simultaneously Ability to prioritize tasks and meet stringent deadlines Ability to identify problems, process resolution and implement action or solution timely Knowledge of Microsoft Excel, Internet Explorer, Word, PowerPoint & Outlook Ability to pass a background check and secure an E-Railsafe / TWIC badge Spanish speaking ability helpful, but not required Excellent communication skills to collaborate with others under any type of condition Excellent clerical and organizational skills to keep track of schedules, routes, and personnel Work Requirements This position requires long periods sitting behind a desk, performing tasks on a computer. Work Environment This job function is performed in a terminal setting requiring normal safety precautions with strict adherence to safety policies of the facility.

Full job record

Job IDf3b302ec352d75cca1fdf80973e083a65f9f8c97
Org IDdc2a2f7d-d111-430e-b83c-f7849c7df802
Source ID19e1a1fd-0e43-4053-b475-114c97c35fae
Board ID19e1a1fd-0e43-4053-b475-114c97c35fae
Provideradp_workforcenow
Provider Job Key417800
TitleCustomer Service Specialist Dispatcher
Normalized Title
Statusactive
Activeyes
Location TextLong Beach, CA, Long Beach, CA, US, Long Beach, CA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityLong Beach
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417800&jwId=9200203576843_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1&ccId=19000101_000001&lang=en_US&type=JS&jobId=417800&jwId=9200203576843_1
First Seen At2026-05-31 18:21:44Z
Last Seen At2026-06-06 12:23:33Z
Last Checked At2026-06-06 12:23:33Z
Last Changed At2026-06-06 12:23:33Z
Inactive At
Source Posted At2022-01-27 14:48:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=72ef3ed5-382f-44c8-a8ca-6e4b4f3d77f1|19000101_000001/date=2026-06-06/2026-06-06T12-23-32-371Z-71f84a2c071f7cf6bf910f3f07cd1d19e239a5187e0022d5962154528273d2bc.json
Event Fields
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Parsed Structured
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Extensions
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