Managed Care Coord. Assistant - Intern

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Position Summary:</strong></p><p>The Women&rsquo;s Health Managed Care Coordinator Float Intern is an entry-level opportunity designed for individuals interested in gaining hands-on experience in healthcare administration, patient coordination, and managed care operations within a nonprofit community healthcare organization. This role provides practical training and work experience while supporting women&rsquo;s health services and administrative operations across multiple clinic locations as needed.</p><p>The intern will work closely with clinical and administrative staff to learn patient coordination processes, healthcare office procedures, insurance verification support, and professional workplace expectations in a healthcare setting. No prior healthcare experience is required; training will be provided.</p><p><strong>Essential Functions:</strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li>Assist patients with appointment scheduling, registration, and follow-up coordination&nbsp;</li><li>Support front office and managed care operations within women&rsquo;s health clinics&nbsp;</li><li>Help verify and update patient demographic and insurance information&nbsp;</li><li>Assist with referral coordination and appointment confirmations&nbsp;</li><li>Answer and direct incoming phone calls in a professional manner&nbsp;</li><li>Provide administrative support related to patient care coordination and managed care services&nbsp;</li><li>Assist with maintaining accurate patient records and documentation&nbsp;</li><li>Support scanning, filing, and electronic document management tasks&nbsp;</li><li>Float between clinic locations or departments based on operational needs&nbsp;</li><li>Respond professionally to patient questions and requests&nbsp;</li><li>Assist patients with navigating available healthcare services and resources&nbsp;</li><li>Maintain confidentiality of patient and organizational information in accordance with HIPAA guidelines&nbsp;</li><li>Participate in training sessions, team meetings, and professional development opportunities&nbsp;</li><li>Perform other administrative and patient support duties as assigned</li></ul><p><strong>Learning Opportunities:</strong></p><p>This internship is designed to provide practical exposure and professional development in the following areas:</p><ul type=\"disc\"><li>Women&rsquo;s health clinic operations&nbsp;</li><li>Managed care coordination and patient scheduling workflows&nbsp;</li><li>Healthcare insurance verification and referral processes&nbsp;</li><li>Patient communication and customer service&nbsp;</li><li>Electronic health record (EHR) systems and healthcare software&nbsp;</li><li>Professional communication and teamwork&nbsp;</li><li>Healthcare compliance, confidentiality, and HIPAA standards&nbsp;</li><li>Time management, organization, and problem-solving in a healthcare environment<strong>&nbsp;</strong></li></ul><p><strong>Qualifications</strong></p><p>No prior healthcare or office experience is required. Training and mentorship will be provided throughout the internship.</p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li>High school diploma, GED, or currently enrolled in a high school, college, or vocational program&nbsp;</li><li>Interest in healthcare administration, women&rsquo;s health, managed care, public health, or nonprofit healthcare services&nbsp;</li><li>Basic computer and keyboarding skills&nbsp;</li><li>Strong interpersonal and communication skills&nbsp;</li><li>Positive attitude and willingness to learn&nbsp;</li><li>Ability to maintain professionalism and confidentiality&nbsp;</li><li>Dependable attendance and flexibility to work at different clinic locations as needed&nbsp;</li><li>Strong organizational skills and attention to detail</li></ul><p><strong>Physical Demands:</strong></p><ul style=\"list-style-type: disc;margin-left: -0.25in;\"><li>May sit for long periods of time</li><li>Must be able to see and hear within normal range with or without correction device(s)</li><li>Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones</li></ul><p><strong>Work Environment:</strong></p><p>Professional, fast-pace office work environment</p></div>\n",
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