Assistant Office Manager – Mental Health Clinic (Scheduling & Operations Focus)

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    "location": {
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      "state": "Nevada",
      "postalCode": "89119",
      "addressCountry": "United States"
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    "datePosted": "2026-04-27",
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    "description": "<p><span style=\"font-weight: bold\">Assistant Office Manager – Mental Health Clinic (Scheduling &amp; Operations Focus)</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Las Vegas, NV (In-Office)</span><br><span style=\"font-weight: bold\">$22–$28/hour (based on experience)</span><br><span style=\"font-weight: bold\">Full-Time Preferred | Part-Time Considered</span></p>\n<p><br></p>\n<p><em>If you’re someone who thrives on organization, problem-solving, and keeping a clinic running at full capacity—we want to hear from you.</em></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Job Summary</span></p>\n<p>We are seeking a highly organized and proactive Assistant Office Manager to support daily operations at our outpatient mental health clinic.</p>\n<p>This role is ideal for someone who thrives in a fast-paced healthcare environment and excels at keeping provider schedules full, managing patient flow, and ensuring smooth clinic operations.</p>\n<p>You will work closely with the Office Manager to maintain efficiency, support staff, and deliver an exceptional patient experience.</p>\n<p><em><br></em></p>\n<p><em><span style=\"font-weight: bold\">Key Responsibilities for Assistant Office Manager</span></em></p>\n<p><span style=\"font-weight: bold\">Provider Scheduling &amp; Productivity (Primary Focus)</span></p>\n<ul>\n<li>Ensure clinicians’ schedules remain full and optimized daily</li>\n<li>Proactively fill cancellations and no-show gaps in real time</li>\n<li>Maintain waitlists and scheduling optimization strategies</li>\n<li>Monitor provider productivity and utilization rates</li>\n<li>Coordinate new patient intake to match provider availability</li>\n<li>Understand CPT scheduling codes and provider-specific scheduling needs</li>\n<li>Differentiate scheduling for contractors vs. employed providers</li>\n</ul>\n<p><span style=\"font-weight: bold\">Systems &amp; Reporting</span></p>\n<ul>\n<li>Use EHR system (SimplePractice or similar) for scheduling and data tracking</li>\n<li>Monitor:</li>\n<li>No-show and cancellation rates</li>\n<li>Schedule efficiency</li>\n<li>Ensure collection of no-show and late cancellation fees</li>\n<li>Generate reports on provider utilization and office performance</li>\n</ul>\n<p><span style=\"font-weight: bold\">Office Management &amp; Environment</span></p>\n<ul>\n<li>Maintain office supplies and clinical materials inventory</li>\n<li>Oversee petty cash and patient amenities (coffee, water, snacks)</li>\n<li>Ensure all equipment is functional:</li>\n<li>Computers, phones, charging stations</li>\n<li>Noise machines (HIPAA compliance)</li>\n<li>TVs, speakers, office temperature, clocks</li>\n<li>Maintain cleanliness and sanitation of offices and common areas</li>\n<li>Organize supply cabinets (office + clinical materials)</li>\n<li>Coordinate office décor and seasonal/awareness events</li>\n</ul>\n<p><em><br></em></p>\n<p><em><span style=\"font-weight: bold\">Assist in Responsibilities, along with Office Manager</span></em></p>\n<p><span style=\"font-weight: bold\">Front Office &amp; Clinic Operations</span></p>\n<ul>\n<li>Assist in overseeing front desk operations and patient experience</li>\n<li>Manage scheduling, phones, and intake workflows</li>\n<li>Ensure adequate staff coverage (Monday–Saturday, open to close)</li>\n<li>Maintain smooth daily clinic operations</li>\n</ul>\n<p><span style=\"font-weight: bold\">Patient Coordination</span></p>\n<ul>\n<li>Ensure accurate insurance verification (Medicare, Medicaid, commercial)</li>\n<li>Confirm benefits including copays, coinsurance, and deductibles from billing department</li>\n<li>Assist with patient onboarding and resolve scheduling issues</li>\n<li>Handle patient and provider concerns with urgency and professionalism</li>\n</ul>\n<p><span style=\"font-weight: bold\">Team Support &amp; Leadership</span></p>\n<ul>\n<li>Support training and oversight of front office staff</li>\n<li>Maintain organized workflows and systems</li>\n<li>Communicate effectively with providers and leadership</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Qualifications</span></p>\n<ul>\n<li>2+ years experience in:</li>\n<li>Medical office, scheduling, or healthcare operations</li>\n<li>Mental health or outpatient setting preferred</li>\n<li>Strong experience with:</li>\n<li>High-volume scheduling</li>\n<li>Managing multiple provider calendars</li>\n<li>Knowledge of:</li>\n<li>Medicare, Medicaid, and commercial insurance</li>\n<li>Insurance verification and patient billing basics</li>\n<li>Ability to:</li>\n<li>Multitask and stay organized in a fast-paced setting</li>\n<li>Problem-solve proactively</li>\n<li>Strong communication and leadership skills</li>\n<li>Experience with EHR systems (SimplePractice preferred)</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li>Experience in mental health, behavioral health, or therapy clinics</li>\n<li>Background in front office supervision or team leadership</li>\n<li>Familiarity with CPT coding for scheduling</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Schedule</span></p>\n<ul>\n<li>Full-Time preferred (Part-Time considered)</li>\n<li>Assuring Monday–Saturday coverage of Office Support Team</li>\n<li>In-office position</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Compensation &amp; Benefits</span></p>\n<ul>\n<li>$22–$28/hour (based on experience)</li>\n<li>Growth opportunities within a growing organization</li>\n<li>Supportive, team-oriented environment</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Why Join Us?</span></p>\n<ul>\n<li>Play a key role in keeping providers fully booked and patients served</li>\n<li>Be part of a mission-driven mental health team</li>\n<li>Opportunity to grow into leadership roles</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">How to Apply</span></p>\n<p>Apply with your resume</p>\n<p>Bonus: Include a brief example of how you’ve:</p>\n<ul>\n<li>Helped fill provider schedules</li>\n<li>Reduced no-shows or cancellations</li>\n</ul>",
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